Customer Service Operations Analyst

Vaidehi Raju

Finance Process Representative Email: **********@*****.***

Professional Summary

Highly motivated financial process representative with extensive experience providing exceptional customer service and guidance to clients in the financial services field. Proven track of success in developing and maintaining relationships with clients to ensure their financial goals are met. Professional Experience

Designation: Finance Process Representative NOV 2021 to NOV2024 Process Name: - Report to Record

Taken Remote Transition SLB RTR - Tax process from Malaysia and implemented successfully. Validating the trial balance every month end to identify the other currency transaction to restate to local currency.

Performing WHT Computation and declaration which involves auditing the invoices and computation of taxes for the assigned countries.

Preparation of Personal Income tax calculation for employees based on payroll report received from HR monthly & annually.

Preparing journal entries related to Currency Restatement, forex difference, adjustment entries and JV posting.

Performing Balance Sheet Recon for management to substantiate the ledger balances. Additional responsibilities taken for analyzing the Balance Sheet &Aged balances. Intercompany Accountant Settlement R2R – Allocation Process in SAP, Oracle, Lawson,Perform Account Receivable transactions.

Capture General Ledger Code, match supporting documents such as purchase order & delivery Analyze the reason for the mismatch between AP & AR. Booking of WHT Invoices as and when required.

Posting Monthly Accruals for the unsuccessful allocations Assisted with month end & year end closures

INTERSHIP

Process name-KYC verification and accounting process Technical Skills

MS Office-Word, Excel, PowerPoint, Outlook.

Accounting skill- preparing balance sheet, Invoice processing & Po placing, E-way Bill generating. SAP, ORACLE

Academic Qualification

MBA at madras university, Chennai (2018-2020)

B.com at SSS Jain College for Women, Chennai (2015-2018) HSC at Beta matriculation Higher secondary School, Chennai (2014-2015) SSLC at Beta matriculation higher Secondary School, Chennai (2012-2013 Personal Details

Strength : Adoptable to new environment, Effective Team Player & Client management Languages Known : English & Tamil (R/W/S)

Nationality : Indian

Declaration

I hereby declare that the above-mentioned information is true to the best of my knowledge. Vaidehi Raju

Contact this candidate