Crew Member Customer Service

689-***-**** **********@*****.*** WWW: Bold Profile

ANA SUAREZ GONZALEZ

A.Crawford Mosley High School

High School Diploma

EDUCATION

Highly efficient crew member well established in fast-paced and challenging environments. Eager to learn about new things.

PROFESSIONAL

SUMMARY

SKILLS ● English

● Spanish

● Workplace Safety

● Site preparation

● Strong multitasking

● Flexible Work Schedule

● Customer Service

● Active Listening

● Creative Thinking

● Team Collaboration

● Team Leadership

● Problem-Solving

● Phone and Email Etiquette

CONSTRUCTION ASSISTANT 02/2023 to 05/2024

Helper, Panama City, FL

CREW MEMBER 08/2023 to 12/2023

Whataburger, Panama City, FL

CREW MEMBER 10/2022 to 06/2023

Sonic, Panama City, FL

WORK HISTORY

Worked independently in fast-paced environment while meeting productivity and quality expectations.

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● Loaded, unloaded, and moved material to and from storage and production areas.

● Gathered and disposed of worksite debris to remove safety hazards.

● Utilized construction tools and machinery to effectively complete job site projects.

● Worked front counter, drive-thru and other areas.

● Took orders, prepared meals, and collected payments.

● Worked well with teammates and accepted coaching from management team.

● Improved customer satisfaction by providing friendly and efficient service at the register.

● Kept food preparation area, equipment, and utensils clean and sanitary. Provided exceptional customer service, addressing concerns or issues promptly and professionally.

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● Worked front counter, drive-thru and other areas.

● Took orders, prepared meals, and collected payments. Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.

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● Kept drawer balanced by accurately processing cash, credit and debit payments. Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.

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● Stocked shelves to organize aisles in assigned department.

● Prepared products following restaurant, health, and safety standards and procedures. HOBBIES AND

INTERESTS

● Track & Field

● Cosmetology

● Reading (romance novels or crime)

● Traveling

● Experience new things in life

VOLUNTEER Volunteer to do things at church on days that I can. EXPERIENCE

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