Catherine Carswell
Brunswick, GA *****
*************@*****.***
I am a dedicated, organized and methodical individual. I have good interpersonal skills, am an excellent team worker and am keen and very willing to learn and develop new skills. I am reliable and dependable and often seek new responsibilities within a wide range of employment areas. Authorized to work in the US for any employer
Work Experience
Member Services Representative
American Health Marketplace-Fort Lauderdale, FL
October 2024 to Present
My daily duties includes helping customers with questions, issues, and complaints about their insurance plans, services, or memberships.
Server
Sonny's BBQ-Brunswick-Brunswick, GA
February 2023 to September 2024
Responsible for taking order, seating and keeping your area clean. Mental Health Technician
Gateway Crisis Center-Brunswick, GA
October 2022 to January 2023
I work with mental patients and also dual diagnosis. Duties include doing 15 min ques. Taking blood pressure helping patients with their grooming.
Also having groups that help the patient cope with everyday life. We also help the nurses to assist the patient and their needs.
Mental Health Technician (MHT)
Saint Simons By-The-Sea
June 2022 to September 2022
I work with Mental and Substance abuse patients. Duties include doing 15 minute q's and assisting the nurse with whatever they need. Also preparing for groups to help patients with their mental status and substance abuse. Drawing patients blood.
Clinical Navigator
TC2-Macon-Macon, GA
January 2018 to June 2022
I work with a Social Worker in practices calling High Risk Medicare Patients who have repeatedly visited ER and Hospitals. Worked one on one with patients who needed things such transportation, doctor appointments, meds and special equipment. Helped set up PHC'S in counties such a Houston, Crisp and Douglas.
Caregiver
Macon, GA
March 2016 to May 2017
I took care of my Mother while she was under Hospice Care. Medical Assistant
North Macon Family Practice-Macon, GA
June 2014 to March 2016
Responsibilities
Duties include working as Dr. Thigpen's Medical Assistant. Other duties include working patients up, assisting the doctor with procedures, administering shots, EKG's, drawing blood, checking blood sugars and many other duties.
Medical Assistant
ENT of Central GA-Macon-GA
December 2011 to June 2014
Duties included working patients up for the Doctor to see, assisting the doctor with procedures, taking X-rays, giving allergy shots, making sure instruments were sterile and rooms were clean for the next day. Medical Receptionist, Medical Assistant
Tri-County Medical-Valley, AL
January 2008 to December 2011
Duties included checking patients in and out, verifying insurances, taking co-pays, precerting insurances, scheduling appointments, answering all incoming calls and other general office duties. I also worked as a Medical assistant working up patients, drawing blood, giving shots and assisting the doctor. Medical Receptionist
Cardiopulmonary Associates-Macon, GA
September 2005 to December 2007
Duties included scheduling appointments, checking patients in and out, verifying benefits, scheduling appointments for special procedures, filing and general office duties. Education
High school diploma
Central High School - Macon, GA
January 1984 to December 1989
Skills
• Certified Medical Assistant. Credentialed Medical Assistant
• Medical Receptionist
• Phlebotomy (10+ years) (10+ years)
• Cargiver
• E-Clinical
• EMR
• Nextgen
• Medical Manager
• X-rays
• EKG's
• Sterilizing Instruments
• Administer Shots
• Grits
• Prior Authorization for Medications
• Verify Insurance
• Pre-Certification Insurance.
• Venipuncture
• Patient Care
• Vital Signs
• Meal Preparation
• Medical Office Experience
• Experience Administering Injections
• Office Administration
• Hospice Care
• Triage
• HIPAA
• Medical Records
• Medical Scheduling
• Microsoft Excel
• English
• Microsoft Word
• Typing
• Medical terminology
• Communication skills
• Operating systems
• Customer service
• Serving
• Customer service
• Front desk
• Typing
• Medical terminology
• Medical records
• Vital signs
• ICD-9
• EMR systems
• Cash handling
• Accounts receivable
• Care plans
• Documentation review
• Analysis skills
• X-Ray
• Wound care
• Medical billing
• Payroll
• Accounting
Certifications and Licenses
CPR Certification