Customer Service Front Desk
Resume:
Stacie Dennison
Port Jervis, NY *****
*************@*****.***
Willing to relocate to: Port Jervis, NY
Authorized to work in the US for any employer
Work Experience
HHA/PCA/CNA
HAMASPIK OF ORANGE COUNTY - Port Jervis, NY
January 2018 to Present
Helping patients in daily task an scheduling patients for appointments assisting them in dressing meal prep shopping doctors etc my goal is to help encourage an assist patients in follow through with daily task that are an obstacle for them do to age or illness I enjoy helping others an working with all walks of life it's a rewarding position. Thank you stacie Night Auditor/Front Desk Clerk
Comfort Inn by Choice Hotels - Port Jervis, NY
May 2006 to March 2015
Working with all walks of life checking people in there rooms collecting payments using excellent customer service skills to trouble shoot problems if occurred checking an verification of credit cards an identification. Assisting with information of the area food activities church services entertainment an recreation for kids parks all needs for guest an printing it out on google maps for them. Also menus an pamphlets containing information of the surrounding area restaurants an activities Running the system in place for the night audit an printing out guest charges an bill for the stay. Setting up the complimentary breakfast for guest. An ordering supplies as needed. Locking up pool after hours an opening the pool at 7 am Making a pleasant an pleasurable experience for for the quest to insure future stays.
Medical Receptionist
Dr Mahmoud - Port Jervis, NY
January 2007 to January 2012
Answering in coming calls. Making appointments for patients to see cardiologist. Checking an verification of patients insurance for billing purposes. Picking up lab reports .faxing typing filing checking identification verification for patient medical records filing medical information an records in accordance with HIPPA LAW.
Real Estate Assistant
R a j management
January 2000 to October 2010
Manage an over see all that needed to be done for 186 apt. Duties consisted of screening people rent collection property snow removal dump runs court appearances for eviction of tenants selling an showing properties for owner trouble shouting all responsibilities for properties owner did not live in area. Keeping up all maintenance responsibilities for each apartment working with contractors to repair an rent out units ASAP working with all walks of life it was a rewarding job that I loved in hopes that one day I will get my Realtor license Thank you stacie
Customer Service Representative
Empire Blue Cross Blue Shield - Middletown, NY
January 2005 to March 2010
Assisting customers with medical questions about there account an what there responsible for (70/30 medical carve out). Also using I c d 10 to code an bill for the diagnosis of the client watching my tone an making a pleasurable experience for the customer Office Administration Assistant
WILSON FOODS - Goshen, NY
February 1993 to March 2000
Working with the plant manager to fill positions needed at the time. Hiring all walks of life an placing them to work. Data entry verification of identification an visa verification interviewing an hiring candidates to fill required positions to increase productivity for the company. Knowledge in working with rabbi in a kosher food environment. Troubleshooting problems with line worker to make there environment safe an happy to ensure the company's quotas were met an shipped out before the deadline Education
12
Port Jervis Senior High School - Port Jervis, NY
September 1988 to June 1991
Graduated in 19 in Computer billing an coding Microsoft office Middletown boces - Middletown, NY
January 2005
Skills
• Medical terminology
• Medical billing
• ICD-10
• Insurance verification
• Medical office experience
• Medical coding
• Computer skills
• Data entry
• Medical scheduling
• Microsoft Office
• Human resources
• Medical records
• CPT coding
• Microsoft Excel
• Caregiving
• Medical receptionist
• Accounting
• Sales
• Management
• Hospital experience
• Patient Care
• ICD-9
• Laundry
• Anatomy Knowledge
• HIPAA
• Transcription
• ICD Coding
• Food Preparation
• Laboratory Experience
• Experience Administering Injections
• Nursing
• Meal Preparation
• Quality Assurance
• Phone Etiquette
• Software Troubleshooting
• EMR Systems
• Developmental disabilities experience
• Administrative experience
• Writing skills
• Office experience
• Clerical Experience
Certifications and Licenses
CNA
State Tested Nursing Assistant
Additional Information
Certified in medical billing an coding an Microsoft office using excel PowerPoint access an word also certified hha/pca
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