Service Technician Manager

Justin A Thorp

***** ***** *** ** *, 253-***-**** cell

South Hill, WA 98374

E-mail: ********@*****.***

OBJECTIVE

Dependable, skilled service technician seeking to provide excellent after hours service technician services. Looking to return to a steady, reliable job for more stability.

QUALIFICATIONS

*Paint/Prep *Unit Turn-Over *Pool/Spa Chemicals

*Appliance Install/Repair *Plumbing Install/Repair *Service Requests/Follow-up *Sheet Rock Install/Repair *Inventory/Stock/Ordering *Electrical Interior/Exterior

*Turn coordination *Scheduling *Knowledge of MRI and Ops

*Customer Service *Pressure Washing *Team building

*NTV Walks *Shampoo Carpet *Final Walks

*Coordinate with Multiple Contractors and Sub-Contractors *Lease-Ups

*Contract Negotiation *Vendor Services *Punch-Walks

*Team Management *Fire Pump Testing *Managing Redevelopment

EDUCATION & CERTIFICATIONS

Auburn Riverside high school - Auburn, WA - high school diploma - Graduated 2009

Pacific Lutheran University - Tacoma, WA - Attended 2009-2010 - Computer Science

DeVry Technical College - Federal Way, WA - Attended 2010-2011 - Computer Science

EMPLOYMENT

Justin Thorp

T&L Turn Services, LLC (Self-Employed) 253-***-****

Owner/Operator Puyallup, WA

May 2019 - Present

As the owner and operator of T&L Turn Services, I coordinated with site teams to schedule vacant apartment turnover. As we grew, I began coordinating sub-contractors such as painters, cleaners and carpet cleaners. We have taken on large scale renovation projects as well as maintaining our vacant apartment turns. At our peak we serviced over 30 communities in the greater Seattle area.

Erin Long

UDR Inc. 206-***-****

Senior Service Technician Bellevue, WA

May 2018 – May 2019

As a multi-site senior service technician in Bellevue, my job duties consist of use of OneSite for service requests and make-readies, team management, assisting my service manager in all daily duties, performing monthly fire pump testing, performing pre-move inspections and move-out inspections and all other tasks requested of me.

Kevin Seda-Kane

UDR Inc. 206-***-****

Service Manager Mercer Island, WA

July 2016 - April 2018

As the service manager of a 235 unit multi-building mid-rise on Mercer Island, my job duties consist of scheduling vendors, use of OneSite for service requests and make-readies, team management, acqusition of bids, maintaining an outdoor spa, pressurewashing and all other standard daily duties.

Lindsay Thorsett

UDR Inc. 425-***-****

Service Manager Bellevue, WA

January 2016 - June 2016

Service manager of a 71 unit redevelopment project in downtown Bellevue.

Nic Nobili

Greystar Management 253-***-****

Service Manager Seattle, WA

November 2014- January 2016

Service manager of a brand new 106 unit mid rise in the Lake Union area.

Cory Berardi

Equity Residential 206-***-****

Senior Service Technician Seattle, WA

June 2014-November 2014

As the senior service technician of 150 unit mid rise in the Lake Union area. My responsibilities consist of turn overs, painting, service requests, maintaining curb appeal, resident satisfaction, maintaining shop and appearance, maintaining common areas, knowledge of MRI and Ops, pool and spa maintenance, plumbing, electrical, garage door repairs and pressure washing

Equity Residential Mitchell Raybuck 253-***-****

Service Technician Seattle, WA

2012-2014

Service Techncian at 136 unit mid-rise in Belletown.

Awards and accomplishments

2012, October - One Year bench mark with Equity Residential

2012, November - Promotion - Service Technician

2012, December - Received drive rating of 4 in Peer Relationships and Teamwork

2013, January - Received Property of the Year – 2012

2013, October - Two Year bench mark with Equity Residential

2013, December - Received drive rating of 4 in Peer Relationships and Teamwork

2013, December - Received drive rating of 4 in Operational Excellence

2014, January - Received Property of the Year - 2013

2014, October - Three Year bench mark with Equity Residential

2017, January - One Year Bench Mark with UDR

2017, July - Completion of Situational Leadership course

2017, December - Completion of Certified Manager Program Year 1

2018, January - Two Year Bench Mark with UDR

2018, December - Completion of Certified Manager Program Year 2

2019, January - Three Year Bench Mark with UDR

References

Ivan Kolorav - Service Director – Equity Residential - 713-***-****

William Carithers – Safety Director - ABC Western WA - 253-***-****

Remi Cochrun - After Hours Service Technician - UDR Inc. - 253-***-****

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