Customer Service Cyber Security

Lee Cox

Cyber Security Analyst

**** ******* ***, ****** *****, MD, United States, 21117, 443-***-****, *********@*****.*** Professional summary

Relatively new to the Information Technology field, looking to change careers, and start my cybersecurity career at any entry-level position. Skill-wise, I demonstrate consistency, critical-thinking, a willingness to learn and strong grasp of cybersecurity technologies, including automation and IoT, with proficiency in Python and JavaScript. I have interest in opportunities to safeguard digital assets and infrastructure, and thrive in the cybersecurity field. Employment history

Deli Clerk, Aug 2020 - Present

Costco, Owings Mills, MD

Customer Service Associate, Jun 2018 - Mar 2020

Royal Farms, Owings Mills, MD

Education

Security+ SY0-701 Certification, Security+ ce certification, Aug 2024 - Present

CompTIA, Owings Mills, MD

Software Engineering (pursuing certification), May 2022 - Present University of Maryland Global Campus, Owings Mills, MD General Studies (no degree), Sep 2021 - Jan 2022

Community College of Baltimore County, Owings Mills, MD Financial Economics (no degree), Aug 2018 - Dec 2019 Towson University, Towson, MD

Hobbies

I love fitness, videogames, and reading on my spare time. I also enjoy traveling abroad when I get the chance.

Skills

Understanding of the most

recent advancements in

cybersecurity technology,

terms, techniques, and tools.

Including automation, zero

trust, risk analysis, operational

technology, and IoT

technology,

Understanding of basic

coding languages including

Python and Javascript,

Problem Solving,

Time Management,

Team Collaboration,

Critical Thinking,

Discipline.

Links

LinkedIn: www.linkedin.com,

.

Prepared and served deli items, ensured top-notch quality and customer satisfaction. Maintained cleanliness and adhered to food safety standards. Helped to manage inventory, and track stock levels to meet department quotas. Assisted in implementing efficient storage methods to minimize waste. Worked very well with kitchen staff to efficiently prepare deli items. Assisted customers with product selection, offering recommendations and assistance in anyway possible. Delivered exceptional customer service, to very diverse demographics of people, while efficiently managing transactions and resolving inquiries. Maintained a clean, organized store environment to enhance customer experience.

Helped in stocking shipments and managing product inventory

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