Administrative Assistant Front Desk

Angela Geth

*** ****** *****. *** *** Bronx, NY • 347-***-****(cell) 718-***-****(home) • ***********@*****.***

OBJECTIVE: Administrative Assistant position where my skills and experience can continue to develop.

EDUCATIONAL BACKGROUND:

Metropolitan College of New York, New York, NY

Bachelor of Business Administration, Graduation Date 6/16

09/14 – 4/16

Major – Healthcare Systems Management.

Mildred Elley School, New York, NY

Associates of Occupational Studies Degree in Medical Assisting, Graduation Date: 07/14

Completing a comprehensive 24-month medical assistant program which consists of didactic and clinical skills training that included:

Administrative Skills – Medical Office Administration/Management, ICD-9 Coding, and clinical office procedures

Clinical Skills – taking vital signs, EKG’s, CPR, and visual acuity examinations, Aseptic Techniques

Laboratory Skills – venipuncture’s, pulse oximetry, perform spirometry test and specimen collection

Medical Terminology, Medical Law and Ethics, Medical Emergencies, Anatomy and Physiology.

PROFESSIONAL BACKGROUND:

Metropolitan College of New York

11/14 – 3/17

Student Services Assistant

Greet all visitors while managing front desk

Answer and screen telephone calls and transfer calls to the appropriate staff

Contact students via phone for registration, graduation, orientation, etc.

Schedule appointments and remind students/alumni of their appointments two days in advance.

Maintain the visitor log book

Issue ID cards and update verification sticker with professional staff approval

Perform administrative support tasks associated with student affairs, including but not limited to filing, data entry

Maintain front desk area in a professional and organized manner.

Clinical Externship at SUNY Downstate Brooklyn, NY

05/14 - 07/14

Medical Assistant

Obtained vital signs and urine samples from patients as well as prepped then for procedures, performed phlebotomy when necessary.

Worked with a urologist and vascular surgeon once per week.

Assisted vascular surgeon by helping patients with wound care.

Dial 7 Car and Limousine Service, Long Island City, NY 11/09 - 03/12

Customer Service Representative

Assisted passengers with new and existing reservations.

Routinely handled approximately 500 customer contacts daily

Entered customer information into database system via data entry.

Provided quality customer service

NYC Department of Health and Mental Hygiene, New York, NY

11/01 - 04/09

Clerical Associate-Front Desk Receptionist

Managed front desk reception area.

Answered multiple telephone lines and directed phone calls to the appropriate staff member.

Performed administrative support scheduling the calendar and meetings for the Director of Operations.

Welcomed persons entering the establishment, determined the purpose of visit and escorted them to specific destinations.

Responsible for assisting the office manager with inventory and ordering supplies through multiple vendors.

Responsible for all mobile phone inquiries. Assisted employees with any problems or concerns.

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