Project Management Social Media
Resume:
EARLINE L. MAYES
***********@*****.***
December 1, 2024
The different environments that I have worked in and my technical coursework have honed my skills with software packages, databases and Project Management initiatives. I have a history of working with teams and consistently contributed to the success of several projects. I am self-motivated and able to understand complex issues that may not be within the immediate realm of my job responsibilities. It would be a pleasure to meet with you for an interview. Please contact me at your earliest convenience.
Sincerely,
Ms. Earline L. Mayes
EARLINE L. MAYES
***********@*****.***
TECHNICAL EXPERIENCE
Software Applications: MS Office Suite, (07' &10') Excel (Pivot tables/V-look-ups/formulas)
Visio, Oracle, People Soft
Languages: HTML, Java, Ruby, MySQL, VB
Social Media: Facebook, Twitter, Online Blogs
Databases: SharePoint, MS Access, Solomon, QuickBooks, SPSS, PPM, LexisNexis (Interaction),
Sircon, Dept. of Insurance (50 States), IEX (Software) for Call Center activity
Operating Systems: Windows, Vista, XP, 2000, Linux, UNIX
CCENT and CCNA Certifications Classes (12/2017)
EDUCATION
M.S. - IT/ Project Management / Graduation: 11/ 2013/ DePaul University, Chicago, IL
B.A. - Information Technology/ GPA: 3.5: 06/ 2010 / DePaul University, Chicago, IL
PROFESSIONAL WORK EXPERIENCE
SDIENGR Corp
Executive Assistant 11/2016 to Present
Typing, scanning & reproduction of business documents for President and Engineers calendar/ business travel appointments. Answering phone, receiving and delivery of mails, receiving visitors and running business errands. Maintain and update company and staff certification, information, work history and HR Onboard(W-2/4&I-9)
Assisting Managers to prepare invoices and maintaining records of company bills and receipts
Assisting Managers to produce proposals in response to advertisements (RFP, RFQ, SOI, etc.)
Project search for advertisements from prospective clients/ Order office supplies
Go Health, LLC, Superior, IL 02/2016 - 05/2016
Project Coordinator
Listened to the daily attendance line, updated agents records in IEX database accordingly.
Monitored real-time adherence for (8 to 10 teams) daily schedules for call & Appointments by interacting with the Agents, Team Leaders, Managers, and Program Managers
Stayed abreast of Jira tickets and schedule changes received for accurate agent updates.
Prepared correspondence, contracts, change orders and billings
Monitored all prevailing wage projects for required documentation
Sent attendance reports to Team Leaders, Managers, Program Managers and HR
(Licensing Dept.)- (Through Lake Shore Staffing)- Huron, IL 07/2015 - 01/2016
Office Administrator
Involved with all aspects of the licensing of 700 employees responsible for the sale and marketing of insurance products, worked with Dept. of Insurance regarding licensing compliance, discrepancies and court documents.
During weekly Insurance classes assisted with copying driver’s license, assisted agents with questionnaires, and GA Affidavits, processed fingerprint invoices and mailed fingerprint cards.
Admin Projects: Updated multiple Tracking Spreadsheets, assisted with Appointments for several Health Care Carriers (Aetna, Blue Cross/Blue Shield, Coventry, Horizon), assisted with merging of paper files to electronic records.
Winston & Strawn, LLP, Chicago, IL 03/2015 - 05/2015
Office Clerk
Research, update, input accurate contact information using LexisNexis (Windows and Web based database).
Resolve conflicting information and merged over 2,000 duplicate records.
Assisted with cleaning up the backlog.
Recorded all monthly meter readings for copiers and blueprint machine
Purchased all copy equipment and mail meters
Ordered supplies for copies and blueprint machine
Contact person for office phone problems, programming, equipment
Standardize information and communicated with end users.
Drinker, Biddle & Reath, LLP, Chicago, IL 07/2014 - 02/2015
Office Coordinator/ Data Coordinator
Updated monthly Business Development Report. Prepared data for reports, meetings and presentations.
Provided back-up support to the IT Manager regarding user account maintenance (over 3,500 records).
Assisted with cleaning up the database/ Research and resolve conflicting information, merge duplicate records.
Answering phones, mail, greeting customers
Data entry of contracts, reports in to database
Fidelity Life Insurance, Chicago, IL 06/2013 - 06/2014
New Business Representative/ Customer Service Representative
Updated/corrected records for new clients (examples: face amounts/Terms/DOB/ Bank Info/SS#).
Worked closely with Agent Services, Customer Service and Underwriting Departments regarding daily issues.
Screening calls and Customer complaints
Created invoices, reports and scheduled appointments.
Worked with multiple databases and websites (Access/ Realtime/Agent Search/Exam-One/ Portamedic).
Truman College, Chicago, IL 04/2012 - 04/2013
Administrative Assistant
Analyzed data for reports regarding; Student satisfaction /Course evaluation/Faculty and Student retention.
Special Projects: Helped develop the Writing Center Database/Updated SharePoint site/Proofreading Tenure Portfolios.
Administrative Assistant back-up for Vice President /President/Disability Center (Answer phone/take minutes/update Sharepoint database/work with disable adults and children).
Coordinated and scheduled meetings, phone calls and appointments for the Managers
Assist in payroll, duties may include checking and auditing timekeeping records for compliance with established standards, maintaining time and attendance records, entering new hires into the payroll system.
Create excel spreadsheets to follow up on production of orders and flow of documents
Council of Adult Experiential Learning (CAEL.org), Chg., IL 06/2010 - 06/2011
Project Coordinator
Coordinated LiLA (Life Long Learning Accts ) Program, (300 participants, IL, NY, & SF) using Excel, Access & Bank .of America for Employees returning to College or other Training Programs (CNA, Billing & Coding, Nursing, etc.).
A/P-Processed monthly statements using mail merge/vendor reconciliation/Updated Access database (student’s info).
Prepare all paperwork for new job startup
Prepare all closeout paperwork
Provided the data for the monthly, quarterly, and annual reports, for presentations at monthly meetings.
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