Pharmacy Technician Data Entry
Resume:
Carson, CA *****
*****************@*****.***
EDUCATION AND
TRAINING
Associate of Science
Pharmacy Technician
Allied Medical School, Anaheim,
CA
June 1993
SUMMARY
SKILLS
EXPERIENCE
PHARMACY TECHNICIAN
CVS Pharmacy Manhattan Beach, California April 2014 - October 2024 KRISTINA HELFERSTAY
• Order Verification
• Insurance Verification
• Drug utilization review
• FDA compliance
• Proper labeling
• Workflow Optimization
• Billing support
• Drug Inventory Control
• Drug safety
• Regulatory Compliance
• Medication Dispensing
• Prescription Filling
• Supply Restocking
• Insurance Billing
• Insurance reconciliation
• Proper labeling procedures
• Manual and automated
medication dispensing
• Supporting pharmacy operations
• Troubleshooting malfunctioning
equipment
• Receiving incoming supplies
• Interpreting and Processing
Medication Orders
• Maintained daily inventory of
pharmaceuticals and ensured proper
storage conditions.
• Prepared medications for dispensing
by counting, pouring, labeling, and
verifying doses.
• Performed data entry for patient
profiles, billing information and
prescription orders into the pharmacy
software system.
• Contact doctors and insurances for
approvals or refills.
• Provided customer service to patients
by answering phones and taking
orders.
• Managed filing of prescriptions, both
electronically and manually.
• Retrieved medication from shelves
based on physician orders and
delivered them to pharmacists for
review.
• Ordered drugs from wholesalers as
needed and maintained records of
incoming shipments.
• Verified accuracy of medication
labels before they were dispensed to
customers.
• Ensured compliance with all federal,
state, local laws and company KH
policies related to pharmacy
operations.
• Received payment from customers and
processed credit card transactions
when necessary in person or over the
phone.
• Resolved customer complaints in a
timely manner while maintaining
professionalism at all times.
• Checked expiration dates on
medications to ensure that only
unexpired products were dispensed.
• Reported any discrepancies or errors
in medication ordering or filling
processes immediately to the
pharmacist on duty.
• Restocked shelves with new supplies
of medications as needed.
• Kept accurate records of controlled
substances received and dispensed in
accordance with DEA regulations.
• Provided education materials about
medications to patients upon request.
• Organized work areas so that
everything was easily accessible when
needed.
• Teamed with peers, technicians and
pharmacists to prioritize and
complete orders.
• Created new customer profiles and
updated demographics, allergies and
new medications in pharmacy computer
systems.
• Assisted pharmacist with clearing
high volume of prescriptions and
responded to customer questions.
• Refilled medications,and verified
insurance benefits.
• Verified prescriptions and drug
labels, documents and packages.
• Maintained pharmacological practices
by checking drug inventory, stocking
medications and monitoring supplies.
• Interpreted and processed medication orders under supervision of pharmacist.
• Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
• Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
• Liaised with pharmacist to measure and prepare medication doses and packaging and label prescriptions.
• Prepared prescription transfers to other pharmacies.
• Transmitted claims to insurance companies for payment and reconciled EOBs.
• Improved inventory management procedures to reduce overhead, backorders and overstock.
• Leveraged database to confirm validity of prescriptions, patient data and drug side effects.
• Flagged potential side effects and allergies to prescribed medications for patients.
• Prepared compound medications under the supervision of a licensed pharmacist.
• Entered patient and prescription information into pharmacy software PHARMACY TECHNICIAN
Rite Aid San Pedro, California September 1994 - September 2014 systems with high attention to detail.
• Provided exceptional customer service, addressing patient questions and concerns with empathy.
• Assisted with pharmacy technology updates and troubleshooting to ensure efficient operation.
• Administered flu shots and other vaccinations as certified and in accordance with pharmacy regulations.
• Maintained a clean and organized pharmacy workspace, adhering to safety and hygiene standards.
• Implemented and followed pharmacy protocols for medication disposal and waste management.
• Assisted pharmacists in filling prescription orders accurately and efficiently.
• Enhanced pharmacy efficiency by developing and implementing organizational systems.
• Managed medication inventory, including ordering and restocking medications as necessary.
• Supported pharmacy operations by answering phone calls and directing queries appropriately.
• Collaborated with healthcare providers to clarify prescription orders and resolve medication discrepancies.
• Participated in pharmacy inventory management, including tracking expiration dates and removing outdated medications.
• Performed regular medication audits to ensure compliance with regulatory standards.
• Participated in continuing education and training to stay current with pharmacy practices and technology.
• Conducted medication therapy management sessions under the guidance of a pharmacist.
• Ensured compliance with state and federal pharmacy laws and regulations.
• Processed insurance claims and handled billing inquiries to ensure customer satisfaction.
• Monitored prescription refill requests and communicated with patients regarding their status.
• Answered telephones to respond to questions or requests.
• Entered prescription information into computer databases.
• Operated cash registers to accept payments from customers.
• Transferred medication from vials to sterile, disposable syringes using aseptic techniques.
• Monitored supply inventory and promptly submitted replenishment orders to prevent shortages.
• Mixed pharmaceutical preparations according to written prescriptions.
• Established or maintained medications and other patient profiles.
• Prepacked bulk medicines, filled bottles with prescribed medications and typed and affixed labels.
• Received and stored incoming supplies and informed supervisors of stock needs and shortages.
• Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
• Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
• Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
• Provided customer service to patients by answering questions about medications and health-related topics.
• Assisted pharmacists in compounding sterile products according to state regulations.
• Managed filing of prescriptions, both electronically and manually.
• Retrieved medication from shelves based on physician orders and delivered them to pharmacists for review.
• Ordered drugs from wholesalers as needed and maintained records of incoming shipments.
• Verified accuracy of medication labels before they were dispensed to customers.
• Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
• Received payment from customers and processed credit card transactions when necessary.
• Resolved customer complaints in a timely manner while maintaining professionalism at all times.
• Collaborated with other healthcare professionals such as nurses or physicians regarding drug therapies or treatments for patients.
• Checked expiration dates on medications to ensure that only unexpired products were dispensed.
• Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
• Restocked shelves with new supplies of medications as needed.
• Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.
• Provided education materials about medications to patients upon request.
• Organized work areas so that everything was easily accessible when needed.
• Monitored inventory levels of commonly used drugs and placed orders when necessary.
• Teamed with peers, technicians and pharmacists to prioritize and complete orders.
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