It Support Project Management

JOSH

MINGUS

LINKEDIN.COM/IN/JOSHMINGUS

WORK EXPERIENCE

** ******** ******** ** *********** Systems 2019-Present

Consistent track record of excellent performance and leadership across all functions of IT organization.

Lead all IT functions of 230M+ holding company since January 2023.

Conducted cost analysis and built business case to bring IT Support function in house resulting in $200K+ cost savings over 3 years.

Lead successful transition to in house IT Support team in 3 months for all functions including hardware procurement, frontline user support and network security.

Proven project management skills across multiple software implementation and process improvement projects utilizing a variety of project management softwares, including Asana, Microsoft Planner, ClickUp, and Jira.

Lead implementation of ticketing platform (Tikit) utilizing Microsoft Teams for multiple departments including IT Support, Software Development, Business Intelligence, Operations Support, Accounting, Compliance and Recruiting.

Managed in house and 3rd party software development teams beginning in 2021, leading strategy and roadmap in an agile management environment.

Established annual budgeting and monthly financial forecasting processes, working closely with operations executives to create accurate projections based on operating details and forecasts.

Built and lead Business Intelligence team, developing and publishing organization wide Power BI reporting from several data sources using agile management methods and deployment pipelines in Microsoft Power BI.

Created and pitched business case for implementation of a data warehouse using 3rd party partners within the Microsoft Azure environment and oversaw the expansion and development of this tool to handle 20+ pipelines across 10+ systems.

Established best practices, branding guidelines, and certification process for BI reporting to establish a clear single source of truth.

Conducted all pricing analysis across two subsidiaries providing final mile delivery services, the largest of which does 150M+ in revenue annually.

Provided strategic input and direction on establishment of financial and operating metrics.

Oversaw day to day IT operations and partnership with 3rd party MSP from 2021 to 2023 prior to bringing in house.

Solvay Supply Chain Analyst 2018-2019

Developed and published monthly reporting to senior leadership and executive teams for Composite Materials global business unit.

Provided analytics and insight to key strategic projects.

Steelcase, Inc. Senior Logistics Analyst 2015-2018

Lead inbound transportation planning team responsible for over 150 shipments daily for a 350 supplier base using 60+ contract carriers.

Consulted on business processes development of vendor marketplace and ancillary vendor partnerships.

Responsible for system configuration and master data maintenance for inbound logistics team.

Created presentations and reporting for monthly business reviews with senior leadership.

One of two summer interns retained for a second year, hired as logistics analyst upon graduation, and promoted to Senior Analyst shortly after first anniversary of employment.

Grand Valley State University IT Consultant 2014-2016

Received outstanding customer reviews while providing frontline IT support for university faculty.

After one semester of employment, was the only IT employee of 50+ to be promoted to IT consultant.

EDUCATION

Grand Valley State University BBA Marketing 2014-2016

Emphasis in Distribution and Logistics

Lansing Community College AA Psychology 2011-2014

LCC Honors Program Scholarship recipient

Address: 209 Montauk Dr

Phone: 517-***-****

Email: *******@****.****.***

SKILLS

Technical

-Power Query

-Advanced Excel Knowledge

-Cost and Pricing Analysis

-Predictive Analytics

-KPI and Metrics Development

-DAX

-SQL

Software

-Power BI

-Excel

-Microsoft Office

-SharePoint

-Workday Adaptive Planning

-Asana

-Clickup

-SAP

-NetSuite

-Jira

Personal

-Leadership

-Project Management

-Communication

-Problem Solving

-Process Improvement

Contact this candidate