Administrative Assistant Laundry Attendant

MARYAM ABDUL-BAAQEE

Oklahoma City, OK *****

405-***-**** - **************@*****.***

PROFESSIONAL SUMMARY

I'm a Customer-oriented leader with strong history of leading high-performance teams to meet or exceed objectives. Dedicated and hardworking with internal drive to deliver excellence. Tactical team builder with strong background in training and team development. Authorized to work in the US for any employer SKILLS

AS/400

Calendar Management

Program File Distribution

Senior Leadership Support

WORK HISTORY

09/2021 to 08/2023 Administrative Assistant

Blue Ridge Place – Midwest City, Ok

Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

Restocked supplies and placed purchase orders to maintain adequate stock levels. Executed record filing system to improve document organization and management. Scheduled office meetings and client appointments for staff teams. Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.

Managed department budgets and generated financial reports for management review.

Managed phone and email correspondence and handled incoming and outgoing mail and faxes.

Assisted coworkers and staff members with special tasks on daily basis. 10/2019 to 09/2021 Housekeeper/Laundry Attendant

Legend Senior Living

Daily housekeeping duties, high dust,mop, sanitize, linen,make beds,light laundry Used special fabric treatments, borax, and Type cleaner to remove stains. Tested machines and made minor adjustments, keeping equipment functional. Delivered superior customer service by responding to inquiries and complaints. 10/2006 to 08/2019 Laundry Attendant / nursing assistant / housekeeping Kingwood nursing center

Monitored multiple databases to keep track of all company inventory, housekeeping

Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival

Created communication strategies to meet client objectives Protected company reputation and built loyal client base by working relentlessly to resolve problems and improve customer satisfaction Effectively controlled the release of proprietary and confidential information for general client lists

Delivered an exceptional level of service to each customer by listening to concerns and answering questions.

EDUCATION

1999 High School Diploma

Douglass high school - Oklahoma City, OK

CERTIFICATIONS

Hazardous materials (10+ years) Hazardous materials handling (10+ years) inventory.

(10+ years) training (8 years) Housekeeping Management (5 years) Laundry Home Care Residential Cleaning Certifications and Licenses CNA January 2002 to April 2018 LANGUAGES

English

Full Professional

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