Human Resource Resources

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Name: Flavia Nakor.

Nationality: Ugandan

Sex: Female

Languages: English (Fluent-Verbal and Written)

Mobile Cell Phone number: +256-782- 066-434/+256-***-***-***. Email: ************@*****.***

Address: C/O Raising the Village, Plot 22A, Lower Naguru, P.O Box 31764 Kampala - Uganda PROFILE

I have a Bachelor’s degree of Human Resource Management from Makerere University. Being an HR Generalist with over 5 years’ hands on experience in the dispensation of Human Resources and Administration Management working with different donor in reputable International Non-Governmental organization and private entities. Currently, spearheading the implementation of HR policies, workforce planning, recruitment and talent development with inclusion, compensation and benefits administration, diversity and gender as a cross cutting issue. I have worked both at senior and junior levels to manage, develop, coordinate and support HR operations and administration department to improve on staff welfare, manage the recruitment and selection processes, performance management, HR monthly payroll updates, data management both electronic and hardcopy staff information, preparing budgets, compliance and feedback mechanisms, staff engagement and commitment through forming rewards and sanctions committees. In each of my work experiences, I met challenges straight on and excelled every task I encountered. I feel my ability to work in a team as well as own is one of my greatest assets. The opportunity to see ideas become realities in a work environment that fosters creativity and excellence excites and challenges me. I take pride in new ideas that I help create as part of a team or as an individual whether in the onsite or in the design office and hybrid. EDUCATION STATUS

2024- Postgraduate Diploma in Human Resource Management (PGDHRM), World Academy Research and Development

2019 - Bachelor of Human Resource Management (BHRM), Makerere University.

2015 - ''A" level School Certificate, Uganda Advanced Certificate of Education, Jubilee 2000 SS, Karenga.

2013 - ''0" level School Certificate, Uganda Certificate of Education, Kotido SS. Professional Career

A member of Human Resource Manager’s Association of Uganda (HRMAU) with membership Id No. 1170368

Career Training

March 2024, Leadership Development by Unlock Impact, Rwanda

October 2023, Advanced Excel by Datamine Institue Kampala

October 2022, Certificate IRC way, Every Day for onboarding by Humanitarian Leadership Academy

October 2022, Certificate of first Aid and fire fighting by International Rescue Committee

August 2021, Webinar Training on Communication and Interpersonal Skills at work organized by Future learn, University of Leeds

November 2020, Certificate of participation on enhancing Employee Engagement, compensations, rewards and experience by Catholic Relief Services (CRS)

Nov 2018 –Certificate of completion in Career in recognition of Work skills, Workplace culture, remote work, diversity equity and inclusion, human behaviours, financial skills, and entrepreneurial skills organized by NSSF (National Social Security Fund)

April 2018 Certificate of participation on a guest lecture on learning, Coaching and staff development organized by Professional Human Resource Managers Association of Uganda (HRMAU). 2

Position: Senior Human Resources Officer/HR Business Partner Period: Dec 2023 To-Date Organisation: Raising The Village (RTV), Location: Uganda, Rwanda, DRC(Beni)

Coordinates the implementation of the human resources strategy and other related initiatives in collaboration with the global human resources and other RTV countries operations

Provides support to the leadership team in developing the skills and capabilities of staff in various roles and functions through the implementation of training interventions.

Conducts end-to-end recruitment, selection and orientation in collaboration with hiring managers to provide adequate staffing and coordination of buddy’s to assist familiar with organisation culture and working environment.

Provide employment contracts, ensuring compliance with legal requirements and RTV policies.

Coordinates payroll processing, ensuring accurate and timely payroll calculations, deductions, tax compliance, and benefits administration.

Provides guidance and administration on employee compensation & benefit and reward and recognition as per the HR strategy

Prepared staff monthly payroll share by the 20th of every month for reviews and approvals ready for payments

Ensures all employees have up-to-date job descriptions and work plans and are aligned with compensation, performance evaluations, and career progression.

Generates and maintains HR reports and dashboards to track key HR metrics, recruitment progress, payroll data, and HR trends.

Provides employees with guided support on managing their performance through the intranet system and ensure the appraisal cycle happens effectively

Maintains accurate and organised employee files both on hardcopy and e-files documentation

Ensures compliance with the relevant labor laws and advice department managers on the legal implications of HR issues related to discipline and employee grievances.

Provide input for HR budget and effectively control HR costs in the RTV organisation.

Ensures all policies are up-to-date, employees have access and are implemented fairly.

Ensures employee on boarding to ensure a smooth transition for new hires as well as effective integration into the team during the probation period.

Oversees the organisational health and safety policy and procedure in the organisations.

Coordinates in the implementation of annual training calendar and conducting training evaluation to analyse training feedbacks.

Serves as the first point of contact for employees for HR information systems, Compensation & benefits, policy guidelines, and issues resolution.

Coordinates the implementation of comprehensive, competitive and cost effective compensation and benefits plan

Position: Human Resource Officer Period: Nov 2022 To- Dec 2023 Organisation: Raising The Village (RTV), Location: Uganda, Rwanda Country offices

Contributed to the overall talent development strategy of the organization, and work collaboratively across functions to identify current and future staffing needs.

Developed and implemented end-to-end candidate hiring processes to ensure a positive experience

Provides orientation for new employees by providing information packets, reviewing company policies, explaining benefit programs, and obtaining signatures for documents

Spearheaded the management of the human resources from recruitment & selection of new employees to separation

Managed personnel files and staff database and ensured that they are accurate, up to date and maintain in line with our privacy and security policies.

Maintains employee’s database/trackers for employee leave, timesheets, employee performance evaluation and staff training. Ensured that all staff Lists, probationary lists, supervisory lists are up to date.

Facilitates the timely enrolment of new staff into the medical benefits plan and GPA and supported issues resolution. Advised employees of eligibility, providing application information, helping with form completion, verifying submission, and notifying employees of approvals. 3

Leads the implementation, management and optimization of RTV’s human resource information system (HRIS) ensuring it is accurate and up to date, supports staff capacity building and be responsible for issues resolution.

Reviewed and accurately updates HR master data in the organisation enterprises resource planning

Coordinated the implementation of comprehensive, competitive and cost effective compensation and benefits plan

Prepared staff monthly payroll share by the 15th of every month for reviews and approvals ready for payments

Administer the payroll and ensures that measures of internal equity exist is undertaken

Developed and implemented learning and development strategy through conducting training needs assessment, initiating training calendar and map out development plans for departments and individuals.

Prepares contracts for consultant following all approvals and required documents

Serves as the first point of contact for employees for HR information, policy guidelines, and issues resolution

Serves as a focal point person for the HR intranet as tool for communication through sharing HR information which embedded a communication culture with the organisation

Supports the development of strong communication and feedback channels with all staff and through a variety of mechanisms to support employee engagement and coordination of buddy’s to adopt with working environment culture.

Position: Human Resources and Administration Officer Period: Oct 2022, Location: International Rescue Committee (IRC), Bidibidi Resettlement Camp, Yumbe Field Site

Coordinated the recruitment process for local recruitments as required and ensured HR recruitment policies and procedures are consistently followed

Coordinated and provided relevant statistical information and data on recruitment activities and other applicable recruitment metrics on monthly basis.

Provided guidance to the hiring managers on job reviews and development of job descriptions and grading process

Liased with hiring managers to ensure new staff are oriented upon hire in all IRC offices. Include provided pre-assignment information, oriented employee to the IRC way in the office

Enhanced compliance to the labour laws thus reducing litigations due to non-compliance by 80%

Administration of staffing changes promotion, transfers and terminations/ separations in consultation with the relevant line managers and in compliance with IRC’s policies, procedures and local labor laws are met.

Ensured and updated request of email account for newly hired staffs are entered into the HRIS

Maintained historical human resource records by designing a filing and retrieval system; keeping past and current records

Acted as a focal point person for payroll systems, HR/ Admin tracking systems and benefits and compensation using the enterprises resource planning systems

Ensured coordination and monitoring of shared activities between HR, administration and Supply Chain are in place

Maintained confidential records related to grievances and complaints and coordinate their resolution

Position: Human Resource Officer Period: October 2020 to Sept 2022. Projects: USAID-NUYOK (Food for Peace), BMZ-i-WaSH, CAFOD-IFSP, Happy Cow, Peace and Justice, Women and Equal Opportunity and COVID 19. Organisation: Caritas Moroto Diocese Location: Moroto, Karamoja Sub- Region Major Responsibilities

Managed Caritas Moroto diocese Human resource information system and ensured that it is accurate and maintained up to date

Coordinated in the recruitment process by preparing the job description, posting adverts and managing the hiring process together with Caritas Moroto Diocese Commission and hiring management

Developed and maintained accurate and relevant recruitment statistics to enable identification of key trends and solutions, including turnover rates, replacement versus new recruitment, recruitment timescales and recruitment expenditure 4

Conducted benefits administration for over 530 employees

Collected, verified and compiled on monthly bases the HR reports and synthetize into organization’s report before the 10th of every month. Liaised with other department in a more friendly and professional manner in resolving process. Verified Job Descriptions (JD) revised by managers

Organized and regularly reviewed the orientation process to ensure it remains appropriate to the Caritas Moroto Diocese and reflects changes in priorities

Participated to the revision of the HR strategy and the implementation. Provided technical support to the Commission Board on regular bases in consultation with the Director and Finance & Administration Manger

Lead the performance management process including initiating, tracking and monitoring of the various stages of the process

Advised the Commission and Director on major personnel issues of performance management (mid and annual appraisals) or where disciplinary action is required

Prepared and submitted monthly payroll staff data to finance and Administration Manager for processing of employee’s salaries and liaised with local labor agency when necessary

In coordination with Administrative and Human resource Assistant, track Holiday, Sickness, and Vacation Leave and ensure proper use of time sheets and Leave Request Forms

Served as Point of Contact for any interaction with the health insurance company in the occurrence of injuries, sickness, policy changes and communicated any health insurance updates with staff

Liaised with hiring managers, learning and development team in establishing a sound plan of management succession that corresponded to the strategy and objective of the organisation

oversaw the maintenance of confidential personal records, HR databases and archives, to ensure data and files are accurately stored and updated in compliance with established standards. Position: Human Resource and Administrative Assistant Period: April - September 2020. Project: USAID-NUYOK

Location: Caritas Moroto Diocese Karamoja sub-region, Uganda

Supported in the recruitment process by preparing the job description, posting adverts and managing the hiring process together with management

Provided HR clerical activities like drafting, filling and minutes writing

Ensured tracking the employee on-boarding, follow up and monitor staff contracts and implementing appropriate actions

Communicated office closures and holiday schedule to project staff

Participated directly in supervising the office assistants, guards and compound cleaners

Kept track of leave and advice line managers in order to properly plan leave for staff

Assisted in the employee performances appraisal process and open files for new staffs

Created and implemented effective induction plans and process in attempt to ensure orientation of new employees to the organisation

Under supervision of the Human Resource officer, prepared the follow up and documentation checklist spreadsheet used to propose candidates to field Office.

Ensured new staff members are provided with all necessary paperwork and proper personnel files are developed and kept up to date

Regularly updated and maintained leave follow up and leave planning and public holidays shared with staffs

Arranged venues and make calls to shortlisted candidates for interview Position: Regional HR/Administration and Finance Assistant Period: June 2019 to March 2020 Project: USAID-APOLU (WaSH)

Location: Kaabong Whave Solution Limited. Karamoja Sub-Region

Assisted in preparation, sorting and distribution of contracts, notifications and any other written communication to the staff and ensure that the file copy is returned and filled

Assisted in hiring activities by posting job description by handing the communication with shortlisted candidates, prepare interview venue and coordinate the interview program.

Coordinated and supervised time keeping activities: review leave balances for accuracy and advise department heads about staff annual leave

Documented complaints and grievance and communicated them to finance and operation manager 5

Prepared and scheduled meetings and take minutes and managed all phone calls and directed them to various personnel and departments

Responsible for organizing administrative and logistical aspects of project activities (fieldwork, Meetings, workshops etc.

Prepared financial documents for Vouchers, receipts, invoices, petty cash, bank cheques and monthly cash counts certificates to be scanned/delivered to country office

Checked internal/telephone bills and ensured private bills are cleared.

Coordinated movement of staffs and goods and reviewed the payments for all program’s logistic services

Ensured all procurements are done in adherence to the organization procurement policies and procedures.

Prepared and submitted to the Finance and operations’ manager the store report on monthly Basis

Conducted physical asset count and updated asset register on quarterly basis SKILLS

Advanced computer proficiency in Ms Office Suite (Word, Excel, PowerPoint, Outlook, shared point) and internet.

Excellent Interpersonal and Communication skills

Outstanding Project management, negotiation, data analytics, organizational and leadership skills

Experience using the Enterprise Resource Planning (ERP) and Word wide web systems of Promise and intranet software respectively

Excellent Understanding of Uganda labour laws and disciplinary procedures

Expertise with Human Resource information management systems and Databases REFEREES

Fr. Paul Ngole

Chairperson Commission

Board

Caritas Moroto Diocese

Tel: +256-***-****-561

***********@*****.***

Mindra Dolores

Senior Human Resource officer

International Rescue

Committee

Tel: +256*********

******.*******@******.***

Hala Nasrallh

Global Senior Human Resources

Business Partner

Raising The Village – Canada-

Toronto-North America

****.********@*****************.***

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