Customer Service Assistant Manager
Resume:
Ashley Raymond
Leader by Nature
San Jose, CA ***24
************@*****.***
My objective is to gain successful long term employment. I strive for excellence in all I do. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Student Ambassador
Mission College Santa Clara - Santa Clara, CA
July 2021 to Present
Handling students applications, appointments, Zoom conferences, email,chat, and direct contact between all departments to ensure the highest quality of service is done for my students. Let’s not forget telephones and calls.
Manager
Boudin Bakery SF - Sunnyvale, CA
Present
I am responsible for temps, counts, and running my shifts accordingly. Supervising staff to make sure duties are performed and accurate to company standards. Closing the lobby or opening. Home Health Aide
Premium prestige home care - Omaha, NE
August 2016 to March 2019
I feel when the client is happy and taken care of properly, That is success. Assistant Manager
Tri City Foods - Omaha, NE
October 2014 to May 2018
I assisted the General Manager in schedules for all employees. I also made sure operation of the day ran smooth and easy. I helped with all tasks employees had as well as the day to day operation of serve safe foods. payroll adjustment and help with food prep and busy times. Room Attendant
Embassy Suites
July 2010 to May 2014
Room service
Education
Bachelor's degree in Psychology BA
San Jose State University - San Jose, CA
June 2023 to Present
Associate in Arts (AA) in Psychology AA
Mission College - Santa Clara, CA
December 2020 to May 2023
Associate's degree AA in Social Justice Studies
Mission College - Santa Clara, CA
December 2020 to May 2023
Medical in medical billing and insurance coding
Herzing University - Birmingham, AL
January 2007 to June 2008
Skills
• I am people oriented. I have excellent customer service skills. I do 1000% when i have a job to do. (5 years)
• CSR
• Call Center (5 years)
• Customer Care
• Customer Service
• Customer Support (6 years)
• SERVE SAFE CERTIFICATE (6 years)
• Home Care
• Medical Billing
• Medical Coding (Less than 1 year)
• Senior Care
• Food Preparation
• Assistant Manager Experience
• Caregiving
• Medical Records (Less than 1 year)
• Vital Signs
• Meal Preparation (5 years)
• Insurance Verification
• Clerical Experience
• Computer literacy
• Office experience
• Front desk
• Phone etiquette
• Medical Terminology
• Data Entry
• Medical Receptionist
• Payroll
• Patient Care
• Medical office experience
• Typing
• Microsoft Office
• Medical Scheduling
• Office Management
• Supervising experience
• Customer service
• Adult education
• Clerical experience
• Typing
• Medical records
• Data collection
• Conflict management
• Front desk
• Medical coding
• Office management
• Vital signs
Certifications and Licenses
CPR Certification
Driver's License
January 2022 to January 2025
Additional Information
I am very reliable. I keep a smile on my face and i work hard. I work very well with others and i would love to be apart of a team.
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