Supply Chain Program Manager

Todd Bootz Program Manager

*********@*****.*** · www.linkedin.com/in/toddbootz/ 734-***-**** · Springfield, OH 45503

Versatile management professional with 19 years of experience overseeing program and project operations. Expertise in client management, project management, program design, and financial controls. Effective at providing updates on project status and ensuring adherence to program schedules, managing external vendors and internal production environment. Articulate communicator, adept at cultivating excellent long-term relationships with clients, maintaining ongoing interactions and facilitating solutions to address concerns. Microsoft Office Suite proficiency.

Areas of Expertise include:

Account Management

Customer Satisfaction

Program Management

Team Building & Leadership

Project Management

Business Development

Business Process Improvement

Training & Development

Professional Experience

Epitec/Caterpillar • Southfield, MI • September 2021 to December 2023

Logistics Coordinator/Supply Chain Project Manager

Worked with multiple Caterpillar constrained suppliers to create and maintain a supplier recovery plan to decrease past due parts in the supply chain and bring them current to ensure future demand could be met.

Key Accomplishments:

Worked in collaboration with Global Category Teams, Transportation Teams, Supply Chain Managers, Facility LPA’s to ensure efficient supply chain recovery.

Prioritized supplier capacity to fulfill Caterpillar 24 month demand and ensure sales were maximized.

Lead Training sessions on multiple Caterpillar internal applications.

Regularly updated stakeholders, including senior management on the status of supplier recovery.

Lead supplier performance review meetings to communicate expectations, track progress and provide feedback to the supplier.

Concentrix • Farmington Hills, MI • December 2012 to May 2018

Program Manager

Managed operations for multiple OEM accounts, facilitating and coordinating scope changes during planning, design, implementation, and production phases. Oversaw monthly budgets and time tracking, ensuring projects were meeting time and statement of work requirements.

Key Accomplishments:

Streamlined website functionality, managing design, layout, and business rule and FAQ updates.

Managed program costs, directing program financials and forecasting, conducting cost analyses, and leading cost improvement initiatives.

Maintained trade contractor relationships, negotiating cost-effective contracts for essential services and support.

Created and updated reports for key internal and external stakeholders, including weekly status reports and program end reports.

Led business development initiatives, collaborating with internal groups to manage enhancement releases to production environment.

Pitney Bowes/pmh caramanning • Farmington Hills, MI • March 2003 to November 2012

Lead Project Coordinator

Coordinated all client deliverables for multiple accounts, developing, maintaining, and executing detailed program timelines. Approved print and layout specifications and monitored claims and rebates. Managed all pre and post print production for US and Canadian direct mail assets.

Key Accomplishments:

Cultivated effective client relationships, providing timely updates on project progress based on daily report runs, verifications, and quality checks and balances.

Supervised payment accounts valued at $500k per month, billing, invoicing, and reconciling accounts.

Developed business strategies, creating project plans and processes meeting client specifications and business rules.

Oversaw distribution activities in Planning and Distribution Center, maintaining ongoing communication with key internal and external stakeholders and vendors.

Managed documentation, preparing statistical and written reports and logo merchandise quotations.

Negotiated third party vendor quotes for client deliverables, collaborating with operating departments to ensure timely delivery.

Maintained inventory, anticipating needs, and placing and ordering necessary replenishments.

Ensured quality control, monitoring daily quality control checks and balances and defining, developing, and modifying processes as needed to maintain output quality.

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