Customer Service Data Entry
Resume:
Sindy F Mencias-Garcia
Mableton, Ga 30126
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OBJECTIVE
Motivated and detailed-oriented bilingual professional with experience in customer service, data entry, and logistics. Seeking a remote call center position where my communication skills, technical proficiency, and problem-solving abilities can contribute to customer satisfaction and team success.
SKILLS
●Bilingual: Fluent in Spanish(primary) and English(Secondary)
●Customer service expertise with a focus on problem resolution.
●Proficient in Microsoft Office Suite(word, excel, PowerPoint, outlook)
●Fast and accurate data entry(32 WPM)
●Strong verbal and written communication skills.
●Experience with handling cash and card payments
●Adaptable to fast-paced and remote work environments.
PROFESSIONAL EXPERIENCE
SIP Industries, Atlanta, Ga - Logistics Office Assistant
February 2023- July 2023
●Provide customer service support, handling inquires and resolving issues related to lost and found items.
●Accurately entered maintained data related to logistics and inventory management.
●Assisted in coordinating deliveries and ensuring timely communication between drivers and the logistics team.
Oasis International Cuisine, Jonesboro, Ga - Waitress/Host
August 2022 - September 2022;
August 2019 - February 2020
●Delivered excellent customer service by taking detailed orders and ensuring satisfaction throughout the dining experience.
●Managed cash and card transactions, balancing sales at the end of each shift.
●Maintained a high level of attention to detail when managing customer requests and concerns.
Boost Mobile, Atlanta, Ga - Sales Associate
August 2018 - July 2019
●Provided front-line customer service and sales support, handling B2B inquiries and assisting with product purchases.
●Managed multiple retail locations as a key holder, ensuring smooth operations and customer satisfaction.
●Entered customer and sales data accurately, maintaining records of transactions and inventory.
EDUCATION
Carver Early College High school, Atlanta, Ga
High school Diploma
August 2014 - May 2018
ADDITIONAL INFORMATION
●Available for remote work with flexible/overnight hours.
●Strong ability to work independently and manage time efficiently in a virtual setting.
Contact this candidate