Customer Service/Food prep/Laborer
Resume:
Joseph Ferguson
Elmont, NY *****
*********@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Emergency Board Up
Cipco Board Co.-East Rockaway, NY
November 2023 to October 2024
• board up and temporarily secure damaged buildings (I.e: fire, flood) Intel restoration company.
• Sometimes required building temporary walls (3/4 ply & 2/3) to secure the perimeter around foundations
• On call, driving company work van from Long Island to the five boroughs as well Upstate NY, Connecticut, and New Jersey.
Dishwasher/Busser
GEORGE'S RESTAURANT-Lake George, NY
August 2023 to November 2023
• sweep and mop floors and the end of night
• Prepare anti-slip mats before shift and take out and clean after closing
• Clean and sanitize pots, pans, silverware, glasses
• Clean off as well as prepare tables for next customer
• Bring busser pans to and from dining area to the kitchen Cleaner/Clerk
The Sagamore Resort-Bolton Landing, NY
March 2023 to August 2023
Clean spa: showers, steam rooms, full bathroom cleanup, windows, fitness center GI. restock towels and robes.
Storeroom clerk:
shipping and receiving inventory via FEDEX UPS SYSCO USFOODS and many more vendors/postal carriers.
merchandiser duties, light cleanup.
Making sure every venue whether it be the kitchen, rec center, their restaurants, wedding events, parties, golf course, and any other venues they own or events going on have the necessary food or supplies they need to run effectively and accordingly.
Apprentice Carpenter/Laborer
Tideway construction-Seaford, NY
August 2022 to December 2022
• Assist with surface preparation by scraping, sealing, sandpapering, and priming surfaces before painting,
• Dissemble and clean painting equipment.
• Perform surface preparation, including application of putty, wood filler, spackling, caulking, sheet rocking.
• Framing
• Building decks
• Perform demolition tasks if required.
• Installing cabinets and other appliances
• Collaborate with senior carpenters on projects as well as observing them while they work.
• Handle tools and equipment
• Analyze blueprints
• Ensure workspace is clean and organized
Concrete Finisher/Laborer
Maman Contracting LLC-Far Rockaway, NY
November 2020 to March 2021
• Assist in building and positioning forms for pouring concrete and dismantles forms after use, using saws, hammers, nails, bolts or form hardware.
• Dig ditches and levels earth to grade specifications, using pick, shovels and rakes.
• Grade dirt and concrete efficiently and accurately.
• Erect and disassemble scaffolding, shoring, braces, and other temporary structures.
• Mix concrete and mortar.
• Install and tie rebar and wire mesh.
• Load and unload trucks and haul and hoist materials.
• Care, clean, and organize form material in shop, in truck and at a job site.
• Load and unload trucks/vans
• Use power sprayer or washer.
• Report any unsafe work practices or safety hazards encountered on the job to the Foreman
Pipe/Steamfitters
Vortex Plumbing Inc-Smithtown, NY
October 2019 to April 2020
• Maneuver pipes from Different locations in building using pulley systems and hand trucks.
• Cut, thread or hammer pipes to specifications, using tools such as saws, cutting torches, pipe threaders or pipe benders
• Assemble or secure pipes, tubes and fittings by welding, brazing, soldering or threading joints
• Inspect, examine and test installed systems
• Modify, clean, maintain and repair pipe systems
• Maintain clean work environment.
Concrete Laborer
Ben’s General Contracting-Freeport, NY
February 2018 to January 2019
• Control traffic passing near, in, or around work zones.
• Clean or prepare construction sites to eliminate possible hazards.
• Signal equipment operators to facilitate alignment, movement, or adjustment of machinery, equipment, or materials.
• Load, unload, or identify building materials, machinery, or tools, distributing them to the appropriate locations, according to project plans or specifications.
• Dig ditches or trenches, backfill excavations, or compact and level earth to grade specifications, using picks, shovels, pneumatic tampers, or rakes.
• Mix, pour, or spread concrete, using portable cement mixers.
• Tend pumps, compressors, or generators to provide power for tools, machinery, or equipment or to heat or move materials, such as asphalt.
• Erect or dismantle scaffolding, shoring, braces, traffic barricades, ramps, or other temporary structures.
• Provide assistance to craft workers, such as carpenters, plasterers, or masons.
• Lubricate, clean, or repair machinery, equipment, or tools.
• Position or dismantle forms.
• Operate jackhammers or drills to break up concrete or pavement. Education
Advanced Regents Diploma in N/A
Holy Trinity Diocesan High School - Hicksville, NY September 2009 to June 2013
Skills
• Concrete Finishing
• Drywall
• Concrete Forming
• Driving (10+ years)
• Customer service (2 years)
• Microsoft Word (10+ years)
• Microsoft Excel (2 years)
• Microsoft Powerpoint (1 year)
• Construction
• Forklift (Less than 1 year)
• Caulking
• Carpentry
• Pipe Threading
• Electrical Experience
• Plumbing
• Mowing
• Microsoft Office
• Organizational skills
Certifications and Licenses
OSHA 30
2021
Renewed in 2021
Driver's License
Certificate of Fitness for Torch Use of Flammable Gases F-60 Fireguard Certificate of Fitness
November 2022
Assessments
Bartending — Proficient
June 2023
Understanding, pouring, and mixing drink orders
Full results: Proficient
Sales skills — Proficient
November 2022
Influencing and negotiating with customers
Full results: Proficient
Work style: Reliability — Proficient
June 2023
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Work motivation — Proficient
November 2022
Level of motivation and discipline applied toward work Full results: Proficient
Food service: Customer situations — Proficient
June 2023
Identifying and addressing customer needs in a food service setting Full results: Proficient
Retail customer service — Proficient
October 2023
Responding to customer situations in a retail setting Full results: Proficient
Work style: Reliability — Completed
September 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Completed
Management & leadership skills: Impact & influence — Proficient October 2022
Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Proficient
Delivery driver — Proficient
September 2022
Interpreting instructions or signs and solving problems Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
The gaps in my résumé are a result of medical problems suffered in the past which limited my ability to work. I am happy to say I am now healthy and have a fresh start. I’m eager to find a reliable company that has a positive work environment. I have an insatiable appetite for knowledge and learning, so if there are any responsibilities or duties that are required of me that I am unfamiliar with, I will unequivocally make it a priority to learn.
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