Denise Garcia
******@********.***
Dallastown, PA 17313, USA
Willing to relocate
Summary
Experienced Print Production and Project Manager with over 15 years in the industry, specializing in high-quality, large-scale print production, project management, and branding. Proficient in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and FileMaker Pro, with a strong background in production management, database design, and agile project coordination. Skilled in leading cross-functional teams, managing budgets, vendor negotiations, and end-to-end project workflows for high-profile clients across diverse sectors, including retail, hospitality, and publishing. Ability to streamline processes, implement cost-effective solutions, and maintain rigorous quality standards to ensure successful, on-time project delivery. Highly adept at client relations, creative direction, and operational improvements to drive both efficiency and brand consistency. Experience
Senior Print Production Manager
HH Global – Chicago, IL (Remote)
September 2018 - August 2024
• Directed print production for major clients, including Valvoline, Cabinet Works Group, KIND Snacks, Choice Hotels, and Comcast, managing budgets, vendor negotiations, project schedules, and cross-functional relations to ensure successful project delivery.
• Led a team in executing a variety of print projects, including point-of-purchase displays, trade shows, catalogs, and commercial print, meeting specifications and verifying accuracy in final billing.
• Oversaw digital and offset print production processes, optimizing operations to uphold efficiency and high-quality standards.
• Delivered cost savings and operational improvements through strategic project evaluation and best practices in print, point-of-purchase displays, promotions, and events management.
• Ensured timely delivery of materials by collaborating with clients, creative teams, supply chains, and logistics, maintaining on-time, on-budget completion of projects.
• Acted as the liaison among internal and external stakeholders, agencies, and suppliers to ensure quality control, timely execution, and budget adherence.
• Managed multiple concurrent print projects, consistently meeting schedule, budget, and scope requirements in a dynamic work environment.
• Oversaw the design and production for both offset and digital printing, aligning project goals with client expectations on quality, budget, and timing.
• Utilized Adobe Creative Suite for graphic design tasks, contributing to print and web project needs.
• Applied expertise in graphic design and print processes to oversee estimating, coordinate with print vendors, and collaborate with graphic designers in marketing.
• Managed purchase orders, invoicing, and reconciliation of project budgets and service orders.
• Developed and maintained a multi-category database of print marketing assets via a web- ordering platform for efficient asset management.
• Implemented various production protocols for design suitability and intermediary marketing material distribution, including offset and digital print standards.
• Engaged proactively with agencies and print management organizations to streamline project communication and operations.
• Coordinated end-to-end project management, ensuring smooth handoff between creative and production stages while aligning with budget and compliance requirements.
• Advised brand management teams on project processes, budget optimization, and expense control, consistently achieving quality results on aggressive timelines.
• Managed supplier selection and procurement processes to deliver quality goods and services, driving strategy, cost reduction, and continuous process improvement.
• Ensured print quality and on-time delivery of materials for branch promotional efforts, environmental graphics, and nationwide mailings.
• Built and maintained strong relationships with stakeholders, team members, and suppliers to foster project success.
• Administered the workflow for print management on assigned brands, entering project assets and data into systems like Workfront, Filemaker, HHUB, and ASANA for accurate project reporting.
• Tracked print production performance through KPIs, identifying improvement areas to enhance workflow and output.
• Conducted bidding and project awards with a best-practice procurement model, partnering with marketing agencies for specification review and production management.
• Created PowerPoint presentations for the marketing team, supporting client-facing interactions and strategic planning.
• Managed high-profile client accounts including KIND Snacks, Choice Hotels, Medifast/Optavia, Comcast, Valvoline, Timken Steel, and Cabinet Works Group, ensuring excellence in client service and project outcomes.
Print Production Manager
Barron's Educational Series – Hauppauge, NY (Hybrid) January 2015 - September 2018
• Managed an annual print production budget of $5 million for books, e-books, catalogs, and marketing materials, ensuring strict quality control and timely delivery across all projects.
• Collaborated closely with editors, foreign publishers, and printing companies to oversee each stage of the production process, from initial planning through final delivery.
• Designed and implemented internal forms to streamline production processes, enhancing accuracy and efficiency in project workflows.
• Specialized in comprehensive project coordination, overseeing all phases of print production management including preliminary design, budget development, vendor negotiation, production, distribution, and inventory control.
• Prepared files for both large and small format print production, ensuring consistency and quality across marketing collateral and other materials.
• Conducted project management for estimating and purchasing a variety of print materials, including marketing collateral, large format prints, promotional items, and leave-behinds.
• Coordinated the production of first prints and reprints for books, liaising with domestic and international supply chain and logistics teams to secure competitive pricing and ensure on-time delivery.
• Monitored production performance by utilizing an in-house database and tracking key performance indicators (KPIs) to continuously assess and improve workflow efficiencies.
• Oversaw all stages of book and e-book production, including contract reviews, scheduling, purchase order management, quality control, and proofing, working closely with editorial and publishing teams both domestically and abroad.
• Managed the production of catalogs and sales marketing materials, ensuring alignment with project budgets and schedules.
• Created and updated artwork, including logos and icons for educational projects, using Adobe Illustrator and Photoshop.
• Worked collaboratively with production, editorial, and marketing departments to meet design and print objectives, utilizing Adobe Creative Suite to enhance project visuals. Sr. Project and Marketing Manager
SERVICE STATION VENDING EQUIPMENT INC – Floral Park, NY (Hybrid)
January 2009 - January 2015
• Led creative direction and production for all marketing materials, including print and design, while coordinating trade show events, travel logistics, and vendor relationships to ensure cohesive brand representation.
• Designed and developed a relational database in FileMaker Pro, serving clients across NY, NJ, and CT, managing $8 million in revenue distribution and significantly improving operational efficiency and day-to-day functionality.
• Oversaw collection routes, installation, and removal scheduling, managing logistics to ensure timely service and satisfaction across accounts.
• Conducted regular account reviews, proactively addressing client needs and maintaining strong relationships to support business growth.
• Enhanced company image and operational efficiency by tracking equipment performance with a custom database, using key performance indicators (KPIs) to identify areas for improvement and establish new, streamlined protocols.
Education
Cornell University
PMP Certificate, Project Management, March 2019 - October 2019 Passed with Certificate - Project Management
California Polytechnic State University-San Luis Obispo Bachelor of Science in Graphic Communications
Focus on Graphic Arts, Print Management
Pasadena City College
Associate of Arts - AA, General Education
General education with a focus on art and printing Skills
• Adobe Creative Suite: Photoshop, Illustrator, InDesign, Dreamweaver (10+ years)
• FileMaker Pro: Certified Developer (7 years)
• Microsoft Office Suite: Word, Excel, Access (10+ years)
• Production Management (10+ years)
• Project Management Tools: Workfront, ASANA, HHUB
• Agile Methodology
• Database Design (7 years)
• Relational database development in FileMaker Pro
• Branding Development (6 years)
• Adobe Creative Suite for graphic design and branding assets