Office Manager Staff

Aminata Kanneh Address: Woodbridge, VA, ***** Phone: 571-***-**** E-Mail: *******@*****.***

Career Summary

Talented and results-driven professional with over 3 years of experience in HR and Office Management. Expert in streamlining and optimizing workflow processes, implementing innovative project management techniques, and leveraging data-driven insights to achieve organizational goals. Collaborative team player with excellent communication and interpersonal skills, committed to fostering a positive work environment that promotes employee growth and development. Dedicated to providing exceptional customer service and maintaining the highest levels of confidentiality and professionalism. Motivated and ambitious individual seeking to secure a challenging and rewarding position in healthcare administration upon graduation

Areas Of Expertise

Human Resources Management On-boarding & Off-boarding Processes Auditing & Research Administrative Reviews New Hire Assistance Office Organization Compensation & Benefits Administration Customer Service Confidential Record Keeping Benefits Coordination Recruitment & Hiring Workflow Processes Performance Management Project Management Vendor Sourcing & Negotiation Financial Operations Data Management Special Project Coordination Deadline Management Budget Management

Professional Experience

Office Manager's Rosenthal Chevrolet – Woodbridge, VA April 2020 – Jan 2023

Established and refined workflow processes, monitored daily productivity, and implemented effective modifications to improve overall personnel performance, leading to a significant improvement in overall organizational efficiency. Provided comprehensive performance reviews to employees, and recommended additional training or advancements, enabling employees to identify areas for improvement, and grow within the company. Implemented innovative project management techniques, leveraging my vast experience and expertise to overcome obstacles and increase team productivity, leading to a measurable increase in project success rates.

Sourced and negotiated with vendors for special project needs, leveraging my network and negotiating skills to secure the best deals and prices, resulting in significant cost savings for the company.

Communicated corporate objectives to various divisions, ensuring that all teams were aligned and focused on meeting deadlines and adhering to company budgets, leading to a more cohesive and productive work environment.

Optimized organizational systems for payment collections, accounts payable/receivable, deposits, and recordkeeping, streamlining financial operations, and reducing errors.

Meticulously updated reports, managed accounts, and generated reports for the company database, providing valuable insights into key performance indicators, and enabling informed decision-making.

Coordinated special projects and managed schedules, skillfully juggling multiple responsibilities and projects, ensuring that all projects were delivered on time and within budget.

HR Assistant Geneva Management – Woodbridge, US Feb 2022 – Jan 2023

Collaborated closely with the management team to streamline and enhance the on-boarding and off-boarding processes, resulting in a significant reduction in administrative bottlenecks, and a boost in employee satisfaction levels. Conducted meticulous internal and external audits, research and administrative reviews of HR programs and plans, providing valuable insights that aided in the development of sound HR administration strategies, ultimately leading to increased efficiency and effectiveness of HR operations. Provided friendly and empathetic assistance to new hires throughout the interviewing and hiring process, creating a welcoming environment that helped to foster a sense of belonging, and a positive employee experience.

Maintained the highest levels of office organization by filing paperwork, sorting and delivering mail, and ensuring that the office was kept neat and tidy, leading to a more organized and productive work environment.

Administered compensation, benefits, and performance management systems at the direction of my supervisor, ensuring that employees were fairly compensated and that their performance was appropriately measured and evaluated.

Responded promptly and professionally to all inquiries by answering telephone calls, in-person questions, and emails, delivering exceptional customer service that exceeded expectations.

Documented human resources records, maintaining strict confidentiality of sensitive personal information, and ensuring that all records were up-to-date and accurate.

Provided critical support for the coordination of benefits open enrollment activities and processes, skillfully navigating complex systems to ensure that all employees received the benefits they were entitled to.

Screened applicant resumes and coordinated both phone and in-person interviews, enabling the company to effectively identify and hire top talent.

Assisted with the on-boarding process of six new hires, providing critical support that helped to ensure a smooth and successful integration into the organization.

Education

Bachelor of Science: Health Administration Saint Joseph's College of Maine - Standish, ME Jan 2023 – Sept 2023 (Ongoing)

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