Quality Assurance Sales Associate
Resume:
Hello
I’m Xyaria Bradford
Garland, tx 75040
***********@*****.***
Skills
● Customer Relationship Management
● Loss Prevention Goals Monitoring
● Verifying Eligibility
● Rewards Programs
● Customer Needs Assessments
● POS Terminal Operation
● Safety Enforcement
● Quality Assurance
● Policy Adherence
● Available Nights, Weekends and Holidays
● Adaptable and Flexible
Experience
12/2021 - Current
Sales Associate/ Cashier CVS Pharmacy 1372 Beltline Road
● Helped customers complete purchases, locate items and join reward programs.
● Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
● Organized store merchandise racks and displays to promote and maintain visually appealing environments.
● Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
● Stocked merchandise, clearly labeling items, and arranging according to size or color.
● Issued receipts and processed refunds, credits or exchanges.
● Answered questions about store policies and addressed customer concerns.
● Balanced and organized cash register by handling cash, counting change and storing coupons.
● Used POS system to process sales, returns, online orders and gift card activations.
● Trained new associates on cash register operations, conducting customer transactions and balancing drawer.
2
08/2021 - 11/2021
Hostess Olive Garden 4840 North George Bush Hwy, Garland, TX 75040
● Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
● Answered customer questions about hours, seating and menu information.
● Assigned patrons to tables suitable for needs and restaurant section rotation.
● Supported servers, food runners and bussers with keeping dining area ready for every guest.
09/2020 to 08/2021
Crew Member McDonald's 1404 West Walnut Street
● Provided excellent customer service by greeting customers and meeting quality expectations.
● Took orders, prepared meals and collected payments.
● Kept food preparation area, equipment and utensils clean and sanitary.
● Worked front counter, drive-thru and other areas.
● Prepared products following restaurant, health, and safety standards and procedures.
● Assisted other team members to achieve goals.
● Became familiar with products to answer questions and make suggestions. Education
August 2022 - current
Dallas college - working on bachelors
(College will not interfere with job, Great at multitasking )
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