Customer Service Sales Associate/warehouse operator

ISAAC OJUGO

Windsor, ON · 437-***-**** · **********@*****.***

SUMMARY

I am a dedicated professional with a strong background in farm management and retail sales. Experienced in managing a self-owned farm, supervising staff, and optimizing operations. Proven skills in physical labor, problem-solving, and teamwork. Additionally, I worked as a sales associate in a boutique, excelling in customer service and inventory management. Adaptable and eager to apply hands-on experience and strong work ethic in general labor, warehouse, or factory roles.

PROFESSIONAL SKILLS

•Project Management

•Communication and Coordination

•Data Analysis and Reporting

•Safety Compliance

WORK EXPERIENCE

ADA Farm and Livestock - Nigeria 2019 2024

Farm Supervisor

•Managed daily operations, including planting, harvesting, and maintaining equipment.

•Supervised and trained a team of farm workers, ensuring adherence to safety protocols and efficient workflow.

•Developed and implemented farm management practices to improve productivity reducing costs

•Monitored crop and livestock health, applied pest control measures, and managed irrigation and feeding schedules.

•Coordinated with suppliers and vendors to procure necessary materials and equipment.

K Amber Publishing Company - Nigeria 2016 2018

Logistic Manager and Customer Service Representative

•Streamlined supply chain operations by optimizing shipping routes and inventory management, reducing costs and improving delivery times.

•Provided exceptional support to clients, addressing inquiries and resolving issues promptly, which led to a 20% increase in customer satisfaction ratings.

•Worked closely with editorial and production teams to ensure timely distribution of publications, enhancing overall workflow efficiency.

•Utilized data analytics to track logistics performance and customer feedback, driving continuous improvements and informed decision-making.

Ray Royal Construction Company - Nigeria 2011 2015

Site Supervisor

•Led multiple construction projects, ensuring timely completion within budget and quality standards.

•Supervised diverse teams, enhancing collaboration and productivity through mentorship.

•Enforced safety protocols, reducing incidents and ensuring OSHA compliance through regular training.

•Facilitated clear communication with clients and stakeholders, resolving issues and aligning project goals.

Osagie Boutique and Accessories - Nigeria 2008 2010

Sales Associate

•Provided exceptional service by engaging with customers, addressing their needs, and resolving issues to enhance their shopping experience.

•Assisted in arranging and organizing product displays to attract customers and promote sales, ensuring adherence to store presentation standards.

•Processed sales transactions accurately and efficiently using POS systems, handling cash and credit card payments with precision.

•Monitored stock levels, assisted in replenishing inventory, and conducted regular stock checks to maintain product availability.

•Worked collaboratively with team members to achieve store goals, support new initiatives, and enhance overall store performance.

EDUCATION AND TRAINING

Courage International High School - Nigeria 2000

Diploma

Majors McGuire Inc. - Windsor, ON 2014

Forklift Certificate

REFRENCES

•Available upon request.

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