HARSHA
POTTURI
potturivenkatasriharsha@gmail
.com
Springfield, IL 62704
Springfield High School,il
High School Diploma
University of Illinois At Springfield
Springfield, IL • Expected in
06/2028
Bachelor of Science: Computer
Science
• Honoree of computer science
Proven Administrative Assistant with
a track record of enhancing office
efficiency and mastering data
management at IDFPR. Excelled in
customer service, significantly
improved document retrieval
systems, and adept in Microsoft
Excel and Office Administration.
Demonstrates exceptional
organizational skills and a
commitment to exceeding
expectations. Dedicated
administrative professional with
successful experience in fast-paced
office settings. Hardworking team
player with expertise in completing
various clerical tasks and offering
staff support. Responsible, punctual
and productive professional when
working with little to no supervision.
PROFESSIONAL SUMMARY
SKILLS
• Customer Service
• Data Entry
• Computer Skills
• Office Administration
• Microsoft Word
• Microsoft Excel
• File Organization
• Time Management
EDUCATION
• Microsoft Outlook
• Filing
• Clerical Support
• Critical Thinking
Documentation and
Recordkeeping
•
• Records Management
Illinois Department of Revenue -
Administrative Assistant
Springfield • 07/2024 - Current
Illinois Department Of Financial
And Professional Regulation -
Administrative Assistant
Springfield • 06/2023 - 08/2023
WORK HISTORY
Provided clerical support to
department, such as filing,
copying and restocking supplies.
•
Maintained compliance with all
established guidelines and legal
requirements.
•
Implemented innovative filing
systems that significantly
improved document retrieval
time and efficiency.
•
Received and entered vendor
bills, printed checks and set up
electronic debits.
•
Maintained confidentiality of
sensitive information by adhering
to strict privacy policies and
implementing secure filing
systems.
•
Ensured accurate record-keeping
with diligent data entry and
database management for vital
company information.
•
Answered multi-line phone
system, routing calls, delivering
messages to staff and greeting
visitors.
•
Delivered excellent customer
service through prompt
responses to client inquiries,
addressing concerns effectively,
and building strong relationships.
•
Ensured accurate record-keeping
with diligent data entry and
database management for vital
company information.
•
Maintained confidentiality of
sensitive information by adhering
to strict privacy policies and
•
implementing secure filing
systems.
Promoted a positive work
environment through effective
communication skills and
fostering professional
relationships among colleagues.
•
I play Chess during my freetime. I like the strategies behind the Chess. CHESS
English
Native or Bilingual
Telugu
Native or Bilingual
Hindi
Elementary
LANGUAGES