Quality Engineer Supplier
Resume:
Luis Santiago
***** ******** ***** **, ******* FL 32828
********.********@*****.***
OBJECTIVE/GOAL:
To seek tenure at with a firm, while performing the requested day to day job functions of an SQE/QM. I’m an extensively trained and experienced SQE (Supplier Quality Engineer) seeking an exciting and challenging position where I could exercise my 30 years of Supplier Quality Management experience on ISO/AS9100 QMS. Hands on experience with GIDEP, Ear, FAA, ITAR standards and regulations (SAR’s).
EMPLOYMENT:
Flowserve
Job Title: Supplier Quality Engineer Year; March 2024 to Present
As an SQE for Flowserve I was primarily tasked with performing audits, ISO, NQA, and company assigned for special product requirements. The ISO 9001:2015 Audits comprised all of the segments of the ISO Standard. The NQA Audits were all to provide company Nuclear Quality Approval for Flowserve records. Company audits consisted or product, special processes, and acceptance testing procedural audits.
Blue Origin
Job Title: Supplier Quality Engineer Year; August 2022 to Feb 2024
SQE, in the Space Rocket field, Supporting all commodities from RawMa, Avionics, Machine Parts and Composites. Perform On Boarding of new suppliers as well as High Discrepancy drivers in a specially tasked group of SQE’s. Practiced IATF16949 Supplier Parts Management Quality Systems for “Parts Rich” material controls. Represented Quality in many PRR’s as well as maintenance AS9100/QMS Audit. Was tasked to handle and solve, special suppliers with difficult complicated COPQ problems and OTD issues. Mentored and brought up to speed lower level SQE’s and performed training sessions to bring their skill sets up to Blue Standards. Was the driver for the DSQR program as well as other Discrepancy Reduction QIP throughout the supplier base. Data driven to eliminate discrepancies and improve suppliers and their quality ratings.
Contract work at JBT Year; Nov.2021 to July 2022 Job Title: Supplier Quality Engineer (Temporary Job)
As an SQE I trained Suppliers in Validations of Relentless Root Cause Corrective Actions using PFMEA’s, CAPA, and other RCCA tools, at the supplier sites. I also performed audits of flow down of JBT PO Spec’s and Requirements. I am the trainer for suppliers and coworkers in the QA/QC; for proper quality management system requirements and technical support for suppliers using our JBT Processes and other systems. Worked in a cohesive team that was part of the Supplier Development Group. Managed Suppliers QMS to the closest industry standards IATF16949.
SAFRAN POWER, TWINBURG, OH
Job Title: Senior Supplier Quality Engineer Year; March 2019 to Oct.2021
As a Sr. QE I was responsible for all requirements (NPI) being flowed down from the PO to the Suppliers manufacturing process in accordance with ISO/AS9100, GRP-0087, GRP-0123, PUR-0404, and other applicable Specifications to all end user quality requirements. As the Sr. QE I was part of the Supplier Quality Team based out of the UK, but sitting in TWB OH.As part of the NPI Source Team I evaluated all electronic suppliers down to the component level of the PCB Boards, I also approved all FAIR’s as needed and sourced inspected all chip burning and editing to latest software design requirements.
Contracted under WTP llc: Lockheed, Bombardier, Vought, Triumph, Enginetics (OH)
Job Title: Senior Supplier Quality Engineer Year June 2012 to March 2019
As a Sr. QE I was responsible for all requirements (NPI) being flowed down from the PO to the manufacturing process in accordance with ISO/AS9100 Specifications and all customer satisfaction requirements. I was also responsible for all audits -customers and industry audits such as NADCAP/AS9100/ASQR-01. As the Sr QE I was the head of the quality department in the facility; part of the MRB team as well as RFQ Review team for new parts introduction into the facility. I am familiar with many programs similar to NetInspect or Discuss programs to balloon and highlight the individual characteristics from the drawing/schematic. While contracted for Lockheed I was only one of three individuals approved and certified internally and externally for PCB Board Source Approvals for all of the Lockheed Divisions. Under my IPC/JSTD Cert I routinely was requested to review FAIR’s for electronic equipment including PCB Board rigid composite as well as flex laminar boards. I also had to perform source inspections on approved electronic equipment that contained PCB Boards, validating software programing of chips as per the designer’s intent.
Sikorsky Aircraft Co. /Pratt & Whitney Aircraft (UTC) Stratford/E. Hartford, CT, Kenton OH)
Job Title: Senior Supplier Quality Engineer (SQE/SQAR) Year; Oct 2007- Dec 2012
As an SQE/SQAR: I was trained in: Validations of Relentless Root Cause Corrective Actions (Per ACE Training) using PFMEA’s, UPPAP and other tools at supplier sites, as well as auditing of flow down of UTC PO Spec’s and Requirements. Was the trainer for suppliers and coworkers in the IPT; for proper quality management system requirements and technical support for suppliers using our portal (SSQS) and other SAC/UTC systems. Provided up to date data on Supplier Quality Matrix including supplier requested variances and internal escape data on weekly presentation at directors meeting. Enforced SAC Supplier requirements ASQR’s and SA908. Was trained and perform Lead Auditor audits on AS9100/ISO9001 as well as VPM, VSM, and Kaizens at suppliers’ sites.
Luis Santiago 2nd Page of Resume:
Pactiv Corrugated Corp. (North Haven, CT)
Job Title: Maintenance Manager Year; June 2003- Sept 2006
Managed and ran the Maint. Dept of a 175KSq/Ft and achieved the reduction of Unscheduled Down Time from 24% to 4% by the introduction of a TPM: this resulted in a reduction of UDT from double digits to single digits in less than a year (as part of the TPM I rewired/rebuilt all four capital equipment machines). Achieved cost reduction (65% in scrap from one machine alone) and brought out of back order several cells and organizations. My responsibilities were to make written instructions for the different levels of maintenance to be performed and what intervals they took.
WTP llc MACHINE/ROBOTICS/CONTROLS (Part Time) (Southington, CT)
Job Title: Field Service Engineering Technician Year; Jan. 1997 - 2006
I was the proprietor of WTP; used my past training/experiences to work for myself full time and part time I was responsible for the installation and start up verification of components of fossil energy production plant controls as well as automated (robotics) equipment throughout the US and Latin America (BI-Lingual). These controls included digital and fiber optic designs, as well as calibration of RTD’s, “T” couples, and flow controllers of most types. Used ladder programs such as GE Fanuc, and AB’s to control field units. In the robotics field most of the equipment was composed of Pneumatic, Electro, mechanical, multi axis servo (linear) robotic systems. Digital controllers and PLC controllers (AB & GE Fanuc) for the packaging and plastics industry. I modified capital equipment and made applications as packages for upgrading of capital equipment to OSHA requirements.
Thompson Candy Co. (Meriden, CT)
Job Title: Manager/Engineer Year; Oct 1996- July 1997
Started JIT Man. Practice, enforced GMP’s., FDA, DOT, and Mil. Specifications and standards in a cell and companywide environments.
Established and employee review point system and new Employee Manual for attendance/and co. goals for employees, as well as enforcement of the new EM and attendance policy.
Rebuilt a ten-year-old machine to new OEM specifications and upgraded the machines capability beyond original manufactures suggested output, to a 98% availability and less than 4% scrap.
Johnson and Johnson Medical Instruments. (Southington, CT)
Job Title: Lead Plant Team Tech. Year; Nov 1993- Oct 1996
Achieved cost reduction (65% in scrap from one machine alone) and brought out of back order several cells and organizations. Performed a DOE/TPM/VSM event that resulted in Cost Improvements.
Work with other departments; Engineering and Maintenance departments to implement a scheduled maintenance of the machines that resulted in becoming a lead team tech for my ideas and leadership skills. Provided guidance and control for GMP, FDA, and OSHA rules interpretation.
UTC PRATT & WHITNEY AC. (East Hartford, CT)
Job Title: Jet Eng. Line Inspector /Eng. Test -O&R Year; June 1987-Dec 1992
As an hourly Inspector I received 4 Q+ awards and was trained and performed verification of compliance by mechanics to technical written procedures. Interpreted blueprints, schematics, technical manuals, and test data for certification of engines and aircraft components. A used most/all inspection tools including CMM’s to maintain the correct specified engineering requirements. Maintained up to date records of assembly, and other pertinent repair on life limited components. Insured dimensional (CMM Reduced Dimension), specifications using an assortment of measuring instruments. Familiar with P.C. systems in record keeping, compiling, analyzing component life compatibility of rotating parts (Flight Safety) and accessories. Company authorized for vendor (on-site) certification (SQAR).
EDUCATION:
Inst. Names/Course of studies Type of Dip/Deg.
AVIATION H.S. ACADEMIC
LIC Queens, NY Major: Aerospace technology (Certified A & P)
CT FIRE ACADEMY Major: EMERGENCY RESPONSE; HazMat/HazWop/First Windsor Locks, CT Responder
L.A.V.C.C., CA. Major: DRAFTING/CAD/ TECH.WRITING
Los Angeles, CA
DALE CARNEGIE Major: PERSONAL DEVELOPMENT; Public Speaking.
New Britain, CT
TEIKO POST Major: Engineering; B.S.M.E/Minor: Elect, Cont. Systems Watertown CT (Special program done at J&J)
ISA Training School Major: Transmitter Controls Tech I
Raleigh, NC
SKILLS:
My skill sets include: certification as an ISO/AS9100D Lead Auditor, DSQR13100 DQR Certified, Hobby – being a Student Pilot, A&P Airmen Certificate, ISA Tech I in Calibration of production controls and hand tools., Haz-Mat, Haz-Wop, and First responder Certified. I have practiced experience and successful results in the application of all these skill sets.
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