Customer Service Sales Manager

Deven Sauve'

Boise, ID *****

***********@*****.***

+1-208-***-****

Authorized to work in the US for any employer

Work Experience

Senior Sales Agent

Federal Carrier Compliance Registration-Garden City, ID August 2024 to November 2024

• Consistently exceeded monthly sales targets by XX% through effective prospecting and closing techniques

• Built and maintained a strong client base, resulting in a XX% increase in repeat business

• Developed and implemented innovative sales strategies that resulted in a XX% increase in overall revenue

• Provided exceptional customer service, ensuring high levels of customer satisfaction and loyalty

• Negotiated contracts and pricing agreements with clients, resulting in increased profitability for the company

• Utilized CRM software to track leads, manage pipeline, and analyze sales data for strategic decision- making

• Managed key accounts, fostering strong relationships with clients through regular communication and follow-up

• Collaborated with cross-functional teams including marketing, operations, and finance to ensure seamless execution of sales initiatives

• Identified upsell opportunities within existing client base resulting in a XX% increase in average deal size

• Increased outbound call volume by XX%, resulting in higher lead generation

• Developed comprehensive product knowledge enabling effective consultative selling approach

• Collaborated with marketing team to develop targeted email campaigns that resulted in a XX% increase in open rates

• Utilized social media platforms to identify and engage with potential leads, resulting in increased brand awareness and lead generation

Sales Associate

Go Logistics-Boise, ID

January 2022 to July 2022

Track shipments, and act as intermediary between clients and shipping companies Sales Consultant

Vibrant Flooring-Boise, ID

January 2021 to March 2021

Educating customers about the service we provided. Sales Representative

AT&T-Las Vegas, NV

November 2015 to February 2017

Sales. Helping customers, acting as a liaison

Education

Bachelor of Fine Arts in Digital Film and Video

Collins College - Tempe, AZ

January 2011 to March 2013

Skills

• Adobe Photoshop

• Photography

• Microsoft Word

• Microsoft Excel

• Microsoft Access

• Microsoft Office

• Microsoft Outlook

• Leadership

• Digital marketing

• Data entry

• Hospitality

• Host/hostess experience

• Social Media Management

• CRM Software

• Account Management

Certifications and Licenses

Driver's License

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