Customer Service Data Entry

Teresa Stewart

*** ****** **, **********, **** Cell: 740-***-****

Email: ******.*********@*****.***

Excellent communication and computer skills; ability to work independently or as part of a team to meet project deadline.

Skill Highlights

Attention to detail Customer Service

Microsoft Office Data Entry Scheduling Problem Solving

Computer Proficient Multi-Line Telephone Line

Professional Experience

United HealthCare-Remote

Customer Service December 2020-April 2024

Answered Inbound Calls

Assisted with Medical Claims

Initiated Claims Disputes and Appeals

Educated Members on Benefits

Fiserv Dublin, Ohio

Fraud Prevention Specialist July 2017 to April 2020

Activated Digital Wallet

Customer Service

Stanley Steemer Dublin, Ohio

Customer Service Adviser September 2014 to June 2017

Answered Inbound Calls

Scheduled Customer Appointments

Teleperformance Westerville, Ohio

Help Desk November 2011 to September 2014

Inbound Calls Placed Customers Online Orders

Customer Service Respond to Emails

Process Credits Problem Solving for Agents/Customers

Quality Assurance Analyst

Monitored Agents Calls for Quality

Education

Associates Degree / Medical Billing University of Phoenix Online

Graduated May 2011 GPA 3.45

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