Customer Service Safety Management
Resume:
ANTOINE JENKINS
Newark, NJ *****
*******************@*****.***
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Skills
Safety reporting
Operation and control
Code inspections
Policy compliance
Ride set up
Emergency evacuation procedures
Ticket taking
Ride operations
Behavior Management
Safety Management
Safety Monitoring
Customer Service
Safety Procedures
Ticket Collection
Experience
June 2022 - August 2024
Amusement Park - Wayne, NJ
Ride Operator
Maintained cleanliness of rides and surrounding area.
Provided customer service to guests in a friendly manner.
Monitored guest behavior while riding attractions.
Operated control panels for ride systems and monitored audio and visual equipment.
Conducted emergency procedures when necessary, in accordance with safety protocols.
Collaborated with team members to ensure smooth operation of all attractions.
Communicated effectively with other departments regarding performance issues.
Verified rider height requirements for each attraction prior to boarding.
Education and Training
June 2024
Essex County College Newark, NJ
High School Diploma
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