Executive Administrative Assistant
Resume:
Shannon Sims
Administrative Assistant
*********@*****.***
Objective: Dedicated Administrative Assistant with 20 years of experience combining management and customer service expertise in Clerical and Customer Service call centers. Looking for a position in a fast-growing company. Innovative problem-solver, hard-working, with good written and communication skills. Quick learner, dedicated team player that possesses good attention to detail and extremely proficient in Microsoft Office 2003 - 2021.
Authorized to work in the US for any employer.
Work Experience:
Great Way Real Estate
Real Estate Managing Broker
Thornton, CO
April 2017 to October 2023
• Ensure compliance of all real estate contracts with Colorado Real Estate requirements.
• Provide expert answers to real estate and contract-related questions.
• Create and manage Exclusive Right to Buy Contracts, Exclusive Right to Sell
• Contracts, Contract to Buy and Sell, Amend Extends, and all necessary disclosures.
• Coordinate transactions for multiple agents.
• Executive Assistant to the owner of the brokerage.
• Created and maintained databases
• Performed a multitude of administrative duties
• Prepared and distributed materials and manuals for classes and meetings
• Maintain office policies and procedures
• Oversee and manage owner's transactions from beginning to close.
• Conduct property showings.
• Update property information in the MLS.
• Created classes and learning materials in the Brokerage’s University
• Created and maintained marketing campaigns for clients
• Oversee the campaigns and deadlines for active clients during transactions
• Maintain and update company documents in Sharepoint and the Brokerage's University.
• Maintained files and records of agents for the Brokerage to be in compliance with state requirements
• Composed and coordinated communications with the required professional contacts and clients during transactions
• Researched and composed new learning materials for seasoned and new agents. A well as
• Assisted in resolving conflicts or concerns during transactions
• Continually attended classes to keep updated and to be able to maintain office materials with new changes and requirements to contracts and transactions
• Maintained and cleaned the office to keep it a safe and healthy workplace Mobility Services International
Relocation Manager
Englewood, CO
July 2012 to September 2015
• Assisted employees and their families with relocation for new employment positions.
• Organized household goods move, temporary living arrangements, and rental assistance.
• Worked with budgeted accounts and collaborated with mobility departments of well-known corporations.
• Prepared reports and detailed expense reports.
• Managed telephone calls, provided information, took messages, and transferred calls.
• Created, maintained, and entered information into databases.
• Handled incoming correspondence and attached appropriate files.
• Coordinated the flow of information internally and externally.
• Trained and assisted staff with computer usage.
Estes Express Lines
Billing Clerk
Commerce City, CO
April 2006 to November 2010
• Provided customer service, billing, and closing of trailers.
• Managed paperwork and requirements for international and hazardous
• shipments.
• Tracked shipments from origin to destination.
• Handled outbound undelivered shipments and multiple reports. Millennium Plumbing, Inc
Assistant Office Manager
Northglenn, CO
January 2003 to April 2006
• Processed billings, purchase orders, change orders, and proposals.
• Managed phones, filing, faxes, copies, and other office duties.
• Coordinated with General Contractors on project management.
• Utilized computers for database management and word processing. AON Inc
Customer Service Rep
Golden, CO
February 2002 to January 2003
• Assisted customers in resolving issues related to Sears stores, products, and
• employees.
• Managed the call center floor as needed.
• Provided detailed information about products or services.
• Resolved customer grievances and escalated unresolved issues. Education:
License in Real Estate Armbrust Real Estate Institute - Englewood, CO July 2015 Skills:
• Customer service
• Marketing
• Type 100 WPM
• Telecommunications
• Coordination
• Data-Entry
• Active Learning
• Excellent Communication Skills
• Monitoring
• Complex Problem Solving
• Office 2000 - 2021
• Judgment and Decision Making
• Instructing
Additional Information:
• Detail-oriented with strong attention to accuracy and quality.
• Proven ability to quickly adapt and learn new technologies and systems.
• Excellent interpersonal skills and ability to work effectively in a team environment.
• Highly organized and able to manage multiple tasks and deadlines.
Contact this candidate