Desktop Support Information Security

PR

PAUL RYDER

********@*****.*** +1-501-***-**** Bigelow, AR 72016

Desktop Support professional with over 6 years of experience in providing robust IT solutions and support. Expertise in Information Security, Active Directory, and Network Monitoring, ensuring optimal system performance and security. Proven track record in training, HIPAA compliance, and disaster recovery, driving operational efficiency and safeguarding data integrity. Authorized to work in the US for any employer. Victory Plumbing North Little Rock, AR

Plumbers Apprentice

03/2024 - Current

Assist in installing, repairing, and maintaining plumbing systems, ensuring code compliance

Diagnose and troubleshoot plumbing issues, contributing to timely and effective resolutions

Collaborate with senior plumbers to learn advanced techniques and improve service quality

Maintain tools and equipment, ensuring readiness for diverse plumbing tasks

Support team in achieving project deadlines, enhancing overall operational efficiency

The Adobe Deli Deming, NM

Bartender

06/2022 - 02/2024

Deliver exceptional customer service, enhancing guest satisfaction and repeat patronage

Assist wait staff and management, ensuring seamless operations and timely service

Manage inventory control, reducing waste and maintaining optimal stock levels

DHC Agriculture LLC Roland, AR

Farm Manager

10/2019 - 03/2022

Managed 5-acre USDA-licensed farm, overseeing irrigation, planting, and harvesting operations

Collaborated with Dr. Cornell at U of A Fayetteville on plant research, enhancing crop yield and quality

Designed and implemented efficient irrigation systems, improving water usage and crop health

Led fertigation and Integrated Pest Management (IPM) practices, ensuring sustainable farming

Achieved measurable improvements in farm productivity and sustainability

QualChoice Health Little Rock, AR

Senior Information Technology Specialist

09/2014 - 08/2020

Provided technical support to non-technical staff, resolving issues efficiently and courteously

Monitored system logs to ensure maximum uptime and operational efficiency

Diagnosed hardware and software issues, implementing effective solutions Stayed current on computer and network vulnerabilities to enhance security

Summary

Experience

Maintained and troubleshot networking devices, ensuring seamless connectivity

Cherokee Building Materials North Little

Rock, AR

Lead Driver/Trainer

02/2009 - 09/2014

Ensured DOT compliance for drivers, enhancing safety and reducing violations

Trained and certified new CDL drivers in crane operation, boosting operational efficiency

Scheduled and dispatched routes, optimizing delivery times and resource allocation

Operated cranes to deliver construction materials, ensuring timely and accurate deliveries

Arkansas State University Jonesboro, AR

Associate of Science in Computer Science

01/2015

Education and Training

Contact this candidate