Customer Service Quality Control

CLAUDIA M CANIZALES

Moreno Valley, Ca *****

******@*****.*** 951-***-****

PROFESSIONAL SUMMARY

I am a versatile person with a diverse background in Sales of 4 years, Customer service 4 years +, Quality control with 3 years + and Plate tech. I am skilled in multitasking and adapting to various work environments. I am seeking a long term position that can better my future were my knowledge and skills can be utilized for the benefit of your company. I am eager to enhance my skill set and I am open to guidance and training while helping me to obtain new valuable skills in order to become an asset to the team.

WORK HISTORY

TELEMARKETER, GO GREEN CENTER Jun 2021 — Jul 2023

Van Nuys Ca

Call Center: Sales.

Meet daily call volume required.

Verify potential candidate for home improvement.

Schedule appointments for sales reps.

Provide valuable knowledge to potential clients in order to make informed decisions. PLATE TECHNICIAN, MCC MULTI COLOR CORP Jan 2019 — May 2020 Fullerton Ca

Plating Tech: I would download images from PC have them transferred over to plating machine to print on sheets to make labels on press.

Do maintenance on DuPont machine.

Find existing plate/files in library to get job ready for press. QUALITY ASSURANCE, BISCOMERICA Sep 2012 — Feb 2014 Rialto Ca

Quality Control: Monitor production process.

Calibrate the instruments to preform analytical test. Pull samples, recheck of metal rejects, fill out daily reports, etc. Put product on hold.

Send daily emails.

SALES REPRESENTATIVE, VICKY'S CLOTHING Oct 2009 — Aug 2011 Paramount Ca

Customers Service & sales: assisting customers, understanding their needs, and guiding them through purchase to ensure a positive shopping experience and drive sales. Visual Merchandising: Maintaining attractive displays and organizing merchandise to inviting store environment that boost sales. EDUCATION

MIRA LOMA ADULT SCHOOL Apr 2009

GENERAL EDUCATION DIPLOMA Mira Loma Ca

CERTIFICATIONS: Food Handlers, Dupont Certified

REFERENCES: Available Upon Request

SKILLS

Adaptability Attention to Detail

Safety/Awareness Cash Handling

Communication Equipment Maintenance

Team Work Time Management

Customer Service Organization

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