Office Manager Charter School

Lillian Delgado-Perez

*** **** **** **. #*** New York, NY 10025 917-***-**** ***@*****.***

EDUCATION

Awards: BLACC Educator of the Year January 2024

New York City Department of Education, New York, N.Y.

•Certificate received, May 2006

•Crisis Intervention Strategies to Promote Positive Student Behavior

Dowling College, Oakdale, N.Y

•Bachelor of Arts received, May 1994

PROFESSIONAL EXPERIENCE

WHIN Music Community Charter School New York, N.Y.

Office Manager 08/2017-Present

•Record accurate schoolwide attendance daily for Attendance Tracking System (ATS) and School Runner.

•Receive and direct emails, phone calls and walk-in inquiries; provide information to current and prospective families, community members and other campus visitors.

•Serve as the Enrollment Specialist by providing parents detail information about all aspects of enrollment, including, academic program information, requirements, programs, services and ensure that enrollment is successful.

•Maintain confidential student and school records accurately, complete and in compliance with local and state policies.

•Coordinate scheduling and materials for school volunteers and visitors.

•Translate, print, and distribute school communications with families, including monthly calendar, lunch/breakfast/snack menus.

•Maintain record of Bus/MetroCard tracking sheet including MetroCard distribution and replacements.

•Liaison between the school and school-based clinic, maintain accurate and updated students’ medical records and record all student incidents.

KIPP STAR College Prep Charter School New York, N.Y.

Operations Assistant / Program Director Assistant KIPP After School Program 05/2014-08/2017

•Assisted Director of Operations, Office Manager and Director of After School Program.

•Answered phones, greeted/assisted visitors, and handled general duties such as filing, faxing, copying, mailing, and translations.

•Maintained student records in on-line systems and performed data entry such as attendance and discipline updates.

•Maintained up-to-date student contact information and records.

•Communicated via email or phone calls with parents regarding students’ attendance.

•Replied to daily emails and phone calls from vendors and other inquiries.

•Maintained daily breakfast, lunch, and supper counts and submitted monthly supper reports.

Department of Education @ Gramercy Arts High School New York, N.Y. Assistant 09/2009-09/201

•Assisted Assistant Principal of Organization and Principal.

•Provided translation for Parent Coordinator, Guidance Counselors, Teachers, Parents and Staff as needed.

•Input IEP data and grade changes into on-line system.

•Maintained inventory of supplies, books, technology and music equipment.

•Assigned and distributed all technology equipment to teachers and staff.

•Typed letters and observations for the principal.

•Updated forms for auditions of prospective students.

•Send information to parents pertaining to school activities and student reports.

Department of Education @ Louis D. Brandeis High School New York, N.Y

Assistant. 02/2005-06/2009

•Answered phones, greeted/ assisted visitors, and handled general duties such as filing, faxing, copying and mailing.

•Assisted new parents to complete admissions forms.

•Translated information going out to parents, SLT minutes, and Department Contracts.

•Maintained Principal’s files organized and updated.

•Assisted four Assistant Principals of Administration with special projects.

•Prepared packets to be distribute at various meetings. • Organized materials for C30 process, registered interviewing candidates and organized catering for interviews.

SKILLS

•Organized, efficient, and precise with strong communication and liaison skills

•Detail oriented and ability to multitask

•Fluent in Spanish

•Effectively able to communicate with parents, staff and administration

References Available Upon Request

Contact this candidate