Project Management Cyber Security

NUNCIO TUCCI

PROFESSIONAL SUMMARY

Dynamic Director oversees every facet of IT Operations with strong project management and decision-making skills. Brings comprehensive knowledge of cyber security policy writing, planning and technical operations. Skilled at coordinating production plans and personnel resources to complete work under tight deadlines. Proven strong project management and decision-making skills, with strategic-thinking experienced in turning low-performing IT organizations into high performance teams. Offering engaging and pleasant personality with expertise improving customer relationships.

WORK HISTORY

Director, IT Infrastructure, 02/2017 to 12/2023

BPL Plasma, Inc. - Austin, TX

Led and mentored IT Teams, set direction, set goals, objectives, and standards of performance.

In charge of all IT Infrastructure and cloud services, responsible for delivery of highly available and secure networks, infrastructure planning and design; all hardware supporting business operations; budgeting, planning and compliance

Delivered IT strategies, and initiatives on time and on budget.

Built a strong, international service focused technical support team.

Improve up-time by scaling system architectures to meet operational demand.

Increased revenue delivering IT solutions that build growth, facilitating build-out of new locations.

Enhanced security posture through NIST-800 aligned cybersecurity program and related policies.

Improved Service Desk performance and time to resolution through ITIL incident management practices.

Delivered secure, scalable, and cost-effective network through SD-WAN technology.

Scaled core application infrastructure to meet current and future business demand.

Led the global transformation of Office 365 cloud tenancy.

Delivered a high performing ITIL-based service desk with enhanced customer service focus.

Implemented a cybersecurity program with enhanced security and compliance.

Implemented asset management concepts and best practices and repurpose/refresh program.

Implemented MDM/BYOD program, increasing security and reducing telephony cost by 30%

Developed SMART (specific, measurable, attainable, relevant, time-based) metrics.

Key stakeholder of Cyber security steering committee

Led complex technology projects and security-based initiatives.

Develop and led on-going process improvement initiatives.

Determining business requirements for all IT infrastructure

Identifying and eliminating security vulnerabilities with strategic solutions that increase data security.

Directing and supporting the implementation of new software and hardware

Identifying and recommending new technology solutions

Managing the organization's help desk (internal, external, or both)

Coordinating IT activities to ensure data availability and network services with as little downtime as necessary.

Budgeting and forecasting

Reporting to leadership as required.

Lead IT Project Manager, 01/2015 to 05/2016

Penn State Hershey - Hershey, PA

Led a portfolio of IT technology projects, hardware, security, and cloud-based initiatives: Palo Alto Firewall upgrades, enterprise VPN, Cisco ISE, Microsoft Azure and open-source OS solution for cloud-based VM architecture OSV.

Oversight of the planning, execution, and delivery of 4 large-scale complex infrastructure and cloud-based projects, including implementation and delivery of security access systems: Cisco ISE, Cerner Badge Access System, Firewall replacement and upgrade, and Telemedicine pilot program.

Assemble and mentor a high-performance team and engage with and co-lead efforts for PSHMC projects that integrate with business.

Develop, maintain, and pursue continuous improvement of PMO processes and standards; standardize and introduce economies of repetition in the execution of projects; assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility; plan, organize, and lead PMO resources and requirements; work closely with Information Technology executive management on strategic initiatives; and lead the optimization of scheduling to assure efficient and effective delivery

Other duties included: Support employees' developmental needs, including training and coaching driving to projects to completion; motivate a strong team to effective collaboration under stressful conditions.

IT DIRECTOR, 01/2013 to 01/2015

METROMED STAFFING - Tennent, NJ

Led and set the strategy for the company's technology infrastructure and critical business systems; including monitoring operational requirements, research, and technology solutions, and deliver cost-effective and efficient systems to achieve organizational goals

Lead and provide infrastructure solutions and manage and mentor technical support staff comprised of 15 IT Professionals

Built a strong service focused technical team.

Deliver improvements and system architectures to meet operational demand.

Increased revenue by management of IT solutions to build growth, opening new locations.

Improved security posture by implementing a cybersecurity program, related policies and network security enhancements aligned with NIST-800 standards.

Implemented cybersecurity measures to protect sensitive company data and maintain compliance with industry standards.

Improved Service Desk performance and time to resolution through ITIL incident management practices.

Enhanced IT infrastructure by implementing strategic technology upgrades and streamlining system processes.

Reduced downtime and improved overall system performance by proactively addressing potential issues with network maintenance.

Managed a team of IT professionals, providing mentorship and guidance to boost productivity and ensure project success.

Spearheaded the development and implementation of innovative software solutions, resulting in increased operational efficiency.

Negotiated contracts with vendors, securing cost-effective services for the organization’s IT needs.

Collaborated with cross-functional teams to provide optimal technology support for various departments within the company.

Established IT policies and procedures, fostering a secure and efficient work environment for all employees.

IT DIRECTOR, 02/2001 to 03/2013

OCLARO, INC, OPNEXT, INC - Eatontown, NJ

Led the ground-up development of IT infrastructure; built the IT team, designed, built, and implemented leading edge systems, applications and processes that reduced operating expenses, increased productivity, and customer satisfaction.

Spearhead the design, implementation, and maintenance of the corporate Infrastructure and fortified the company's cyber security footprint, regulatory compliance (SOX) and audit requirements.

Including the delivery of IaaS solution for core ERP application, bandwidth utilization, interconnectivity, and disaster/recovery methodologies and garnered support through effective communication and reporting to senior leadership

Enhanced cyber security footprint, regulatory compliance of Sarbanes Oxley (SOX) and audit requirements.

Enhanced IT infrastructure by implementing strategic technology upgrades and streamlining system processes.

Delivered IaaS solution for core ERP application.

Improved the focus on network security, bandwidth utilization, interconnectivity, and disaster/recovery methodologies and garnered support by strong communications and reporting to senior leadership.

Improved all monitoring for the infrastructure, through the introduction of specialized tools.

Reduced downtime and improved overall system performance by proactively addressing potential issues with network maintenance.

Delivered SaaS secure messaging solution.

Leadership for all infrastructure projects and M&A activities

Introduced duo two-factor authentication methods for company sponsored and BYOD devices.

Implemented IT change control process.

Delivered business continuity model through network fail-over for the enterprise.

Delivered enterprise WAN acceleration for global systems.

Responsible for all aspects of compliance, SOX and IT audits

Focused on process and documentation, separation of duties.

Introduced and delivered the 'Infrastructure runbook' methodology to the enterprise.

Negotiated contracts with vendors, securing cost-effective services for the organization's IT needs.

Led and mentored a team of 30 IT Professionals.

EDUCATION

Information Technology (BSIT), Cyber Security Specialization, Information Technology & Cyber Security, 06/2006

Colorado Technical University - Colorado Springs, CO

Honors: Summa Cum Laude

Honor Roll

Dean's List

BBA, Business Administration, 01/1985

College of Staten Island - Staten Island, NY

Honors: Cum Laude

REFERENCES

Available on request

LANGUAGES

Spanish

Full Professional

Italian

Professional Working

CONTACT

Address: Round Rock, TX 78665

Phone: 512-***-****

Email: ******@**********.***

WEBSITES, PORTFOLIOS, PROFILES

www.linkedin.com/in/ntucci

https://bold.pro/my/nuncio-tucci/105

SKILLS

IT Leadership

Strategic Planning

Cyber Security

Contract Negotiation

Project Management

Problem-solving

Team Building

Risk Management

Staff Development

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