Multiple levels of clerical, criminal justice, and admin support
Resume:
ELISA L. BIRCHER
Resume
Springdale, AR 72764
e-mail: *****.*********@*******.***
ACADEMIC EXPERIENCE
****-**** ******** ** ******* – Criminal Justice, Tarleton State University, Stephenville, Texas
2007-2010 Master of Arts in Criminology & Criminal Justice, University of Texas at Arlington, Arlington, Texas
2011-2017 PhD candidate in Public Policy and Administration, Walden University, Minnesota, not completed
RELEVANT PROFESSIONAL EXPERIENCE
01/15/18-11/21/24 Medical Support Representative (full-time) Mercy Hospital Gastroenterology Clinic – Rogers, Arkansas Responsible for registering patients for services at the Mercy Gastroenterology clinic; scheduling appointments; verifying addresses and insurance; handling faxes; entering and scheduling referrals; preparing medical records releases; and assisting with other duties as needed for the clinic.
2007-01/08/2018 District Parole Officer (full-time) Texas Department of Criminal Justice; Fort Worth, Texas Responsible for the supervision of 80+ parolees including office visits, home visits, program referrals, drug screening, employment verification, residence verification, fingerprinting, DNA collection and submission, supervision of out-of-state transferred parolees.
2002-2004 Emergency Room Registration Clerk (full-time) Lake Granbury Medical Center Granbury, Texas
Responsible for registering patients in the Emergency Room and Outpatient Registration, verifying insurances, hospital operator - after hours, weekends and when needed, and assisting in other areas as needed by the Registration Director.
1996-2002 Administrative Secretary
University of North Texas Health Science Center; Fort Worth, Texas Responsible for researching, compiling and composing departmental ; financial reports, Profit and Loss Statements; Accounts Receivable- receiving checks and preparing for deposit with Campus Cashier; Accounts Payable - preparing purchase orders, requisitions - departmental purchasing coordinator; Monthly Auditing/Reconciliation of departmental accounts; Personnel tracking and documentation preparation for bimonthly and monthly payroll; Medical and technical transcription; served as department Computer Liaison; and Travel Coordinator for nine physicians/faculty members.
UNPUBLISHED WORK
“No Adult Left Behind: An Examination of the Perceptions of Parolees Toward the GED and Its Possible Impact on Recidivism”, Master of Arts in Criminology Thesis presented to the faculty of the Graduate School and the Department of Criminal Justice of the University of Texas at Arlington on July 15, 2010.
HONORS AND AWARDS
Named Distinguished Student for spring 2006 and Fall 2006 Semesters, Tarleton State University
National Honor’s Society member of Alpha Phi Sigma for Criminal Justice students, April 2010. REFERENCES
Jarrod Powell, previous supervisor in the Gastroenterology Clinic at Mercy, 479-***-**** Robin Sides, Mercy Community Health Worker, 479-***-**** Latitia Murff, Retired Parole Supervisor, State of Texas Parole, 817-***-****
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