Debra Collins
Thomson, GA *****
706-***-**** *********@*****.***
Professional Summary
Knowledgeable in medical terminology. Effective communication skills. Medical experience includes an externship, requiring medical administrative and patient support skills. Has 13 years of experience providing direct patient care. Seeks to apply experience and knowledge in a Medical Assistant role.
Education
Associates of Occupational Science in Healthcare Information Technology, Miller-Motte College of Augusta, GA,
Clinical Medical Assistant, Miller-Motte College of Augusta, GA, Graduation Date: 12/2019 Professional Skills
Vital Signs, Direct Patient Care, Medical Coding/ICD Coding (ICD-10 & CPT), Injections, Venipuncture, Wound Management, Pathology, Medical Office Systems, Diagnostic Testing
(Rapid test & UAs), Phlebotomy, EKG, Infection Control, Customer Service, Organizational, Multi-tasking, Ordering Medical Supplies, Data Entry including logging medications, Organization, Communications, Patient Access, Medical Terminology, Creating Reports/Documents, Attention to Detail, Scheduling Appointments, Explaining Treatment and Procedures to Patients, Collecting Specimens, Interpersonal & Proficient Computer Skills. Employment History
Admin/Coordinator 7/2023
Nightingale Services/Infusion
*Communicate with caseworkers and ensure clients are satisfied
*Make employee’s schedule
*Hiring potential employees
*Knowledge of Matrix programming
*Review clinical content of medical records
*Verify insurance coverage at the first of the month
*Responsible for growth,conflict resolution and employee retention Medical Assistant Extern 2019
Aiken Oncology Aiken, SC
• Completed 180 hours performing back office and front office duties.
• Provided support to the physicians and other staff to coordinate treatment and general care of clients.
• Answered a multi-line phone to schedule, re-schedule or cancel appointments. • Utilized proven customer service techniques to retrieve patient history, vitals and insurance insurance; verifying insurance coverage. Explained treatment and procedures to patients. • Stocked and maintained inventory. Managed and appropriately dressed wounds. • Performed injections and sterilized equipment, ensuring treatment rooms were prepared for patients. • Utilized proper PPE, performed EKG's and administered medication per doctor's orders. Instructed patients how to properly utilize/take medications.
• Performed data entry, utilizing an EMR system. Submitted prescriptions via phone, web or fax.
• Performed venipunctures, obtained lab specimens for diagnostic testing and reported results per orders.
Caregiver 2019 - 2022
Family Care Thomson, GA
*Prepared meals and special diets while performing general housekeeping activities. * Provided transportation assistance, companionship and assistance with activities of daily living, in accordance with an established plan of direct care for the personal needs and comfort of clients in their home.
Direct Care Staff 2008 - 2019
ResCare Thomson, GA
*Prepared meals and special diets while performing general housekeeping activities. • Provided transportation assistance, companionship and assistance with activities of daily living, in accordance with an established plan of direct care for the personal needs. Aiken Oncology 2019-2022