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Sales Manager Senior

Location:
San Antonio, TX
Posted:
November 30, 2024

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Resume:

Debbie Arnold *** Fenwick, Windcrest, TX

210-***-****

https://www.linkedin.com/in/deb

bie-arnold-2037787

********.**@*****.***

OBJECTIVE To obtain a position where I may best utilize my 9 years of Travel Industry experience

(SATOTravel/Carlson Wagonlit) prior to my Director of Sales and Marketing, Senior Sales Manager and Team Management experience! Additionally, I have a positive attitude as well as hands-on experience with overall office skills and would love to work with a professional team in San Antonio.

EXPERIENCE August, 2023- November, 2023 --- Holiday Inn Riverwalk San Antonio Senior Sales Manager

Participate in daily staff/hotel review

Daily, work with Microsoft Word and Outlook

Respond to all Corporate leads and other markets as needed

Personally prepare and present proposals and contracts

Network with former group contacts

February, 2022 - June, 2022 --- Sheraton Gunter San Antonio Senior Sales Manager

Participate in daily business/revenue review

Daily, work with Microsoft Word and Outlook

Personally prepare and present all proposals and contracts

Network with former group contacts

Work leads in all markets 10-50 rooms per night

September, 2021 - January, 2022 --Hotel Indigo Riverwalk, San Antonio, TX Director of Sales and Marketing

Working with GM & Revenue Manager make decisions on all revenue strategies for the hotel

Working closely with the General Manager, develop Budget and Marketing Plan for the hotel

Assist with Forecasting

Participate in all area Marketing Blitzes

Weekly outside sales calls

Acquire new LNR accounts for property

Acquire group business for property

Personally prepare and present all proposals and contracts

Assist with Agent Customer Service Training

Work with Sales Manager to acquire Group Corporate, Association, Government and SMERF business

Daily, work with Microsoft Word and Outlook

Run daily group booking status and pick-up reports January, 2018 - April, 2020 (furloughed due to Covid 19)--- Holiday Inn San Antonio Downtown--Market Square

Director of Sales and Marketing

Manage a team of 3 Sales Managers, 1 Catering Sales Manager, 1 Assistant and 1 Reservations Liaison

Establish all revenue strategies for 313 room hotel with 4,000 sf. of meeting space

With General Manager, prepare weekly forecast for hotel; monthly 90 day forecast

Working with Sales/Catering Managers, develop Quarterly Action Plans

Working with General Manager and VP of Sales, successfully develop Yearly Marketing Plan

Working with Corporate BT Sales Manager and Demand 360, identify all opportunities to shift share within the comp set

Assist all Sales Managers as needed with specific Market Segments

Actively work Citywide and all FIT Markets; monitor Opaque market and utilize as needed

Prepare specific Marketing activities as events require

Attend trade shows and networking events as available

Maintain relationships with VSA Sales Managers and San Antonio Chamber Members

Participate with Chamber, SAHLA and AAHA events as available July, 2016 – March, 2017—TownePlace Suites and Home2 Suites, San Antonio, TX

Dual Sales Manager

Working independently, productively book group business for all markets at both hotels

Make productive outside sales calls for both properties on a weekly basis

Acquire new group accounts for both hotels

Successfully shift share from the comp set

Daily, work with Microsoft Word and Outlook

Personally prepare and present all proposals and contracts October, 2015-March, 2016 Hyatt Regency, San Antonio, TX Meeting Connections Manager

Productively book group business

Sell in all markets, 21-90 rooms peak

Participate in daily business review

Daily, work with Microsoft Word, Excel and Outlook

Personally prepare and present proposals and contracts May, 2014-June, 2015 Hilton San Antonio Airport, San Antonio, TX Sales Manager

Productively book group business

Make productive outside sales calls on a weekly basis

Acquire new and maintain current accounts for hotel

Participate in Daily Business Reviews

Daily, work with Microsoft Word, Excel and Outlook

Personally prepare and present all proposals and contracts

Provide positive feedback throughout hotel thru hands-on participation June, 2011-March, 2014—Crowne Plaza Riverwalk/Wyndham San Antonio Riverwalk, San Antonio, TX

Sales Manager

Productively booking group business for SMERF Market

Make productive outside sales calls on a daily/weekly basis

Acquire new and maintain current accounts for hotel

Participate in Daily Business Reviews

Daily, work with Microsoft Word, Excel and Outlook

Personally prepare and present all proposals and contracts

Provide positive feedback throughout hotel thru hands-on participation

Attend trades shows as needed

Develop quarterly SMART plans

Run daily group booking, status and pick-up reports EDUCATION

1991 Central Texas College, Killeen, TX, Associates Degree

Upper Level Course hours toward Bachelors Degree in Business Management and Marketing

Continuing Education Hours for Human Resources Certification

Certificate—Train the Trainer, EEO, Upper Management Coaching and Counseling

PERSONAL

Former Board Member Alamo Area Hospitality Association

Current Chair, Family Ministry Committee, St. John’s Lutheran Church

Current Assisting Minister, Lector and Altar Guild Member, St. John’s Lutheran Church

Current University of North Texas, College of Texas, GREEN BRIGADE Class of 2024 Mom

Former Advisory Board Member, Career Quest, San Antonio, TX

Former Marching Band and JROTC Drill Team, Class of 2020 Mom, Roosevelt High School



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