Social Worker LSW

Michelle Ross, LSW*., MSW., MHCI’**

Declaration

I am a hard-working self-starter who is passionate about medical social work. I bring a wealth of knowledge and experience, effective communication skills, along with empathy and sharp active listening skills to my work experience in palliative care or hospice and sickle Cell social work

Strong communication and interpersonal skills with the ability to work collaboratively within an interdisciplinary team in the ambulatory setting and inpatient

EDUCATION

May 2025’

Medical Ethics & Health Policy

The University of Pennsylvania Masters of Health Care Innovations

Philadelphia, PA

May 2020

The University of Pennsylvania School of Social Policy and Practice (SP2)

Philadelphia, PA

Master of Social Work, Clinical Concentration

May 2017

Temple University

Philadelphia, PA

Bachelors of Social Work

May 2013

Community College of Philadelphia

Philadelphia, PA

Associates Degree, Applied Associates in Behavioural Health & Human Services

CERTIFICATIONS AND AWARDS

Member of Penn Ethics Committee, 2022

Licensed Social Worker, 2021

Child Welfare Education Baccalaureate (CWEB) 2017

Certified Hospice Nursing Assistant

1999 - 2017

SKILLS

EPIC (EMR)

Microsoft work station

CONTACT

Phone: 267-***-****

Email: ************@*****.***

Address:7530 Brockton Road, Philadelphia, PA 19151

PROFESSIONAL EXPERIENCE

March 24-Present

Medical Social Worker

Pennsylvania Hospital

Palliative Care Team

Philadelphia,

Provide comprehensive psychosocial support to patients with serious illnesses and their families work as part of an interdisciplinary team to ensure holistic care that addresses emotional, social, and psychological needs in and inpatient setting

Assist providers when consulted to provide services to patients in keeping with the Goals of Care

Conduct psychosocial assessments to identify patient and family needs.

Provide emotional and psychological support to patients and families.

Develop and implement care plans in collaboration with the palliative care team.

Coordinate with healthcare providers to ensure a holistic approach to patient care.

Facilitate advance care planning and end-of-life discussions.

Advocate for patients and families to ensure they receive appropriate services and support.

Participate in interdisciplinary team meetings and care planning with primary social worker and case manager

Provide education to patients and families about coping skills and palliative care philosophy.

Identify and link patients and families with community resources and support services

Complete timely documentation in patient EMT (Epic)

Collaborate with the hospice team make hospice referrals and coordinate hospice discharges

March 21-March 24

Social Worker 2

Penn Comprehensive Sickle Cell Program

Penn Haematology/Oncology Perelman

Philadelphia, PA

Responsible for keeping track of patients who are inpatients to ensure their questions are being answered and they feel connected to the sickle cell team

Responsible for discharged patients to ensure that they have a follow-up appointment and are connected to care

Assist with coordinating special SCD events for patients to bring awareness to SCD

Conduct monthly patient support group for SCD patients

Responsible for overseeing the transition of patients from CHOP’s paediatrics program to Penn’s adult Sickle Cell program by contributing to the patient’s treatment plan through the understanding of the social, psychological, and environmental needs related to the impact of sickle cell disease and need for hospitalization.

Conduct initial and ongoing patient interviews and assessments and carry out all professional activities under the Code of Ethics established by the National Association of Social Workers.

Collaborate and cooperate with other members of the interdisciplinary healthcare team to ensure continuity of care. Identify and attends to the psychological needs of patient and families

Provide resources for housing, transportation, navigating health insurance, and providing patient mentorship (career, education, Etc.) Provide counselling to patients and patient groups

Work with Crescent Foundation, Red Cross, and Care Star community health workers to help coordinate services and provide resources to patients in the community

Perform duties under Penn Medicine and entity values, policies, and procedures. Other duties to support the Penn Comprehensive Sickle Cell Program

September 2020- March 2021

Medical Social Worker

Compassus Hospice & Palliative Care

Fort Washington, PA

Conduct psychosocial assessments at admissions

Manage a continuously growing monthly caseload of 70+ patients and families

Orient patients and families to hospice and palliative care services

Assess and evaluate patients’ needs and mental health concerns

Perform mental health assessment and risk assessments for depression and suicide

Participate and implement a plan of care

Evaluate outcome and intervention

Participate in bi-weekly IDG meetings team meetings, daily team huddles, weekly rounds, and case care conferences

May 2018- May 2019

Social Worker, Child Welfare Intake CYD

Department of Human Services, Philadelphia, PA

Ensured safety for a monthly caseload of 15-20 families, including around 100 children at a time

Interviewed client and family members to elicit strengths-based information and reviewed case records for clients’ and families’ previous treatment and service experiences and unique problems and needs.

Applied assessment skills to gather the client’s social, functional, physical, and psychological data for evaluation

Utilized knowledge of community resources by conducting assessments and advising on available resources.

Provided case management for families and arranged services and placement of children.

Visited client homes and placement facilities to evaluate safety thresholds for each client before placement

Transported children to foster home and provide orientation to foster parents

Conducted interviews and made determinations in school-related child abuse cases

Followed investigation process for Child Protective Services and General Protective Service cases.

Initiated court action when appropriate and prepared necessary court petitions and documents; discussed cases with attorneys, witnesses, and other departmental officials; and prepared testimonials

Submitted case summaries, progress reports, and authorization forms

Contact this candidate