Human Resources Administrative Support

Jennifer Odame

Worcester, MA ***** • 774-***-**** • **********@*****.***

Summary

Organized and detail-oriented administrative professional with a strong background in behavioral health and a passion for fostering diverse, inclusive workplaces. Adept at managing documentation, coordinating with cross-functional teams, and ensuring compliance with organizational policies. Currently pursuing a Human Resources DEI Certification to deepen expertise in diversity, equity, and inclusion. Seeking an entry-level role in administration or HR to contribute to efficient operations and support strategic workforce initiatives.

Skills

Administrative Support and Organization

Human Resources Practices (Recruitment, Onboarding, and Training)

Diversity, Equity, and Inclusion (DEI)

Compliance and Documentation

Communication and Interpersonal Skills

Microsoft Office Suite (Word, Excel, PowerPoint)

Data Management and Reporting

Team Collaboration

Experience

ABA Counselor

Melmark New England – Andover, MA (12/2023 – Present)

Provide structured administrative support for Individualized Education Plan (IEP) documentation and compliance.

Collaborate with interdisciplinary teams to implement tailored behavioral strategies, fostering skill development in diverse populations.

Maintain detailed records to ensure alignment with organizational policies and student progress goals.

Residential Counselor/ Behavior Health Technician

The New England Center for Children – Southborough, MA (02/2022 – 11/2023)

Managed comprehensive documentation of individualized treatment plans and progress reports, ensuring regulatory compliance.

Coordinated with multidisciplinary teams to design and optimize personalized care strategies.

Provided administrative support to streamline reporting and communication processes.

Preschool Teacher

Goddard School for Early Childhood Development – Worcester, MA (09/2021 – 01/2022)

Established a structured, inclusive environment by implementing clear policies and procedures.

Collaborated with colleagues and parents to address unique developmental needs, ensuring smooth communication and alignment.

Maintained meticulous records of student progress and classroom activities.

Residential Counselor/Support Advocate

Seven Hills Foundation – Worcester, MA (01/2021 – 01/2022)

Assisted in the administration of treatment plans and detailed documentation to monitor resident progress.

Communicated with interdisciplinary teams to ensure high-quality care and support.

Contributed to compliance efforts by maintaining accurate and up-to-date records.

Education

Bachelor of Arts: Sociology & Anthropology

University of Massachusetts Dartmouth – (05/2019)

Human Resources DEI Certification

Cornell University – (In Progress, Expected December 2024)

Digital Marketing Certification

Workforce Institute – (07/2024)

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