Customer Service Data Entry
Resume:
LeeAnn Morris
Olympia WA *****
*************@******.***
SKILLS
Customer Service
Adaptable
Great communication skills
Honest and trustworthy
Team Player
Able to work independently
Eager to learn and improve
Encourages feedback for better Growth
Problem-Solving
Safety Protocols
EXPERIENCE
Performed daily cleaning and maintenance of guest rooms and common areas.
Reported maintenance issues and ensured timely resolution.
Assisted in training new housekeeping staff on cleaning procedures and safety protocols.
Received positive feedback from guests for attention to detail and service quality.
Manage inventory and vendor relations, ensuring all purchasing requests meet industry standards
Develop and implement training programs, ensuring compliance with industry safety protocols.
Supervise quality control and performance evaluations, providing feedback to staff.
Customer Service Office March 2010 July 2013
Work Source, Olympia, WA
Customer Service Excellence
Conflict Resolution
Communication Skills
Time Management
Team Collaboration
Multitasking
Data Entry
Shelter Staff December 2014 March 2019
Olympia Union Gospel Mission, Olympia, WA
Data Entry
Front desk signing clients in and out
Frontline security
Manager March 2019 - October 2022
Jack In The Box, Tumwater, WA
Assisted in managing daily operations of the restaurant
Oversaw daily operations ensuring smooth workflow and customer satisfaction
Supervised staff, ensuring adherence to food safety standards
Conducted inventory checks and managed stock levels
Assisted in menu planning and development based on customer preferences
Provided excellent customer service, addressing inquiries and resolving issues
Manage a team of 25 staff members, providing training and performance evaluations
Maintained inventory levels, ordered supplies minimizing waste through efficient product rotation
Ensured compliance with health and safety regulations, maintaining cleanliness standards
Developed and implemented marketing strategies to increase sales, including promotions and in-store displays
Addressed and resolved customer complaints ensuring a positive dining experience
Deli, Bakery October 2022 - June 2024
Walmart, Tumwater, WA
Stocked shelves, organized merchandise, and ensured the sales floor is clean and presentable.
Assisted in inventory management, including receiving and processing shipments.
Resolved customer complaints and ensured a positive shopping experience.
Deli Manager June 2024 – October 2024
Albertson’s Olympia, WA
Manage a team of 15 staff members, providing training and performance evaluations
Maintain inventory levels, order supplies, and minimize waste through efficient product rotation
Ensure compliance with health and safety regulations, maintaining cleanliness standard.
Develop and implement marketing strategies to increase sales, including promotions and in-store displays
Assisted in managing daily operations of the deli department
Supervised staff, ensuring adherence to food safety standards
Conducted inventory checks and managed stock levels
Assisted in menu planning and development based on customer preferences
Provided excellent customer service, addressing inquiries and resolving issues
Address and resolve customer complaints, ensuring a positive shopping experience
Oversee daily operations of the deli department, ensuring smooth workflow and customer satisfaction
EDUCATION / CERTIFICATIONS / TRAININGS
Olympia Hight School June 1993
Phoenix of Arizona Basic Class’s May 2014
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