Delivery Driver High-End

Professional Summary

Accomplished hospitality professional with over 6 years of experience leading high-performing teams and elevating guest experiences in fine dining and luxury environments. Proven track record in operational leadership, marketing, and cost management, with a passion for integrating sustainability and innovation. Known for driving measurable revenue growth and building strong industry partnerships. Ready to bring renewed focus, energy, and expertise to a leadership role in high-end hospitality.

Work Experience

Amazon Flex HI, Honolulu

Delivery Driver 10/2024 - Present

Independently managed delivery schedules and logistics, maintaining consistent on-time performance. Demonstrated self-discipline and time management, balancing professional development and personal growth. Used this period as an opportunity to remain financially independent and prepare for re-entry into hospitality. Sustainable Agriculture Contributor HI, Kapolei

10/2024 - Present

Collaborated on sustainable farming practices to deepen understanding of farm-to-table sourcing and agricultural systems. Applied knowledge gained from hospitality roles to support operational efficiency on the farm, grounding insights into practical sustainability initiatives.

Strengthened a commitment to sustainability that aligns with trends in high-end hospitality. The Kahala Hotel & Resort HI, Honolulu

Food & Beverage Manager 06/2023 - 11/2024

Maintained and elevated the long-established reputation for exceptional hospitality and culinary excellence. Implemented SOPs for front-of-house operations, resulting in increased efficiency and consistency. Introduced quality control measures to ensure high standards for food preparation, presentation, and service. Sky Waikiki HI, Honolulu

Operations Manager 08/2024 - 10/2024

Designed and implemented new staff training processes and incentive programs to identify and develop high performers. Collaborated with cross-functional teams to develop standard operating procedures (SOPs) for all operational processes. Conducted regular performance evaluations and provided actionable feedback to support team development. natuRe Waikiki Zetton Inc HI, Honolulu

General Manager 06/2021 - 05/2023

Drove marketing initiatives that grew the restaurant's Instagram following from 0 to 8k organically; now at 10k followers. Cultivated strong vendor relationships, crafting an exceptional yet affordable food and beverage menu that set the restaurant apart.

Spearheaded systems that balanced luxury tasting menus with a-la-carte options, driving a diverse guest flow and steady revenue.

Maintained food costs between 10-15% while generating 30% of revenue from bar and a-la-carte menus and 70% from tasting menus.

Represented the restaurant in media appearances and facilitated partnerships with renowned chefs across the U.S. Restaurant Yield HI, Honolulu

Front of House Manager 09/2018 - 02/2020

Played a critical role in managing build-out timelines, coordinating with stakeholders, and operational setup. Led hiring, training, and development of front-of-house staff, fostering a high-performing team culture. Managed vendor and supplier relationships, ensuring cost-effective purchasing decisions while maintaining quality. Ian Yang

Honolulu, HI 808-***-****

*******@******.***

Education

University of Hawaii at Manoa Honolulu, HI

Hospitality Management 12/2016

Skills

Strategic Marketing and Brand Development, Staff Training and Development, Budget and Cost Management, Vendor and Supplier Negotiations, Sustainable Hospitality Practices, Social Media Campaigns and Digital Outreach, Event Coordination and Partnership Building

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