Human Resources Resource
Resume:
Results-driven Master of Computer Applications (MCA) professional with over 9 years of experience in Human Resources and Administration. Adept at HR competencies, recruitment procedures, and policy implementation. Demonstrates exceptional flexibility and adaptability to evolving strategies and procedures. Skilled in conducting interviews, assessing candidates, and providing actionable feedback. Proven ability to make strategic decisions, take direction from senior management, and offer valuable insights. Seeking to leverage extensive HR expertise and administrative skills to contribute to organizational success in a dynamic HR role. 17 January, 2022 – August 2024
Offbeat Software Solutions Pvt. Ltd, Mohali, PB - Sr. Human Resource Manager Responsibilities
● Recruitment: Coordinate with consultants for open positions, screen candidate documents, schedule interviews, and finalize hires in consultation with the Director.
● Crewing: Manage open positions and liaise with the Crew Manager; maintain documentation and oversee crew change processes in collaboration with the operations head in Dubai. Track and assess the performance of previous crew members.
● HR Policies: Develop and implement internal HR policies.
● Employee Engagement: Organize monthly activities and manage employee benefit plans to enhance engagement.
● Work Coordination: Oversee the performance and workflow coordination of all department managers.
● Grievance Handling: Address and resolve employee grievances at both Head Office and Plant locations.
● Final Settlements: Prepare final settlements, gratuity payments, leave salaries, and other employee benefits.
● Attendance Records: Maintain monthly attendance records and process them for salary computation by the accounts department.
● Document Preparation: Draft various HR documents, including offer letters, appointment letters, confirmation letters, increment letters, warning letters, experience/service certificates, and relieving letters.
● Performance Evaluation: Conduct performance evaluations to assess and enhance employee productivity.
● Joining and Exit Process: Oversee the onboarding and off boarding processes for employees. 2
January 2021- January 2022
Coding Cafe Pvt. Ltd, Mohali, PB- HR Manager
Talent Acquisition and Recruitment
● Develop and implement effective recruitment strategies to attract top IT talent.
● Manage the end-to-end recruitment process, including job postings, candidate screening, interviewing, and onboarding.
Employee Relations and Engagement
● Foster a positive work environment through employee engagement initiatives and programs.
● Address and resolve employee concerns and conflicts in a timely and professional manner. Performance Management
● Design and manage performance appraisal systems to ensure regular feedback and career development.
● Work with department heads to set performance goals and monitor employee progress. Training and Development
● Identify skill gaps and organize relevant training programs to enhance employee competencies.
● Facilitate continuous learning opportunities and career growth for IT staff. Compliance and Policy Management
● Ensure the company's HR policies and practices comply with local, state, and federal regulations.
● Regularly update and communicate HR policies to employees. Compensation and Benefits Administration
● Oversee the development and administration of competitive compensation and benefits programs.
● Conduct regular market analysis to ensure salary structures remain competitive. HR Analytics and Reporting
● Utilize HR analytics to track key metrics and provide insights for decision-making.
● Prepare and present regular reports on HR activities and employee performance to senior management.
3
September 2016- December 2020
ANV Solution Pvt Ltd, Mohali, PB - HR Manager
● Develop & Implement HR Strategies: Design and execute HR strategies aligned with organizational goals to drive business success.
● Talent Management: Oversee talent acquisition, including sourcing, interviewing, and hiring top candidates, while managing succession planning and career development.
● Policy Enforcement: Enforce HR policies and procedures, ensuring consistency and compliance with labor laws and regulations.
● Training & Development: Identify training needs, design training programs, and facilitate employee development to enhance skills and performance.
● Employee Performance: Manage performance appraisal processes, set performance goals, and provide constructive feedback and coaching.
● Data Management & Reporting: Maintain accurate employee records, analyze HR metrics, and generate reports to support decision-making and strategic planning.
● Conflict Resolution: Address and mediate employee conflicts, ensuring effective resolution and maintaining a positive workplace environment.
July 2013- August 2016
ONE Business Consulting A2it Pvt Ltd, Mohali, PB - Sr.HR Executive & Branch Head
● Lead Recruitment: Oversee recruitment processes, including candidate screening, interviewing, and finalizing hires.
● Manage HR Operations: Supervise daily HR functions, including staff management, performance evaluation, and policy implementation.
● Employee Relations: Handle employee grievances, enhance engagement, and implement development programs.
● Compliance & Documentation: Ensure adherence to labor laws, manage HR documentation, and oversee final settlements and benefits.
● Branch Oversight: Direct branch operations, ensuring alignment with organizational goals and effective coordination across teams.
Education
June 2010 - June 2013
Arni University, Indora, HP- Master’s In Computer Application April 2007 - March 2010
Panjab university, Chandigarh, IN- Bachelor’s In Computer application May 2005 - May 2006
HP Education Board, HP- ( on-Medical) Secondary School January 2006 - January 2007
HP Education Board, HP- Senior Secondary School
4
● Recruitment & Talent Acquisition Crewing Management
● HR Policy Development Employee Engagement
● Work Coordination Grievance Handling
● Final Settlements & Benefits Attendance Management
● Document Preparation Performance Evaluation
● Onboarding & Off boarding Strategic Planning & Execution
● Conflict Resolution Leadership & Team Management
● Compliance & Regulatory Knowledge Data Analysis & Reporting
● Training & Development Organizational Development
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● Negotiation & Communication Skills Change Management Technical Tools
● Communication Channel: Slack, Skype, Google Workspace, Microsoft Teams.
● Google Tools: Docs, Excel
● Email: Gmail, Thunderbird, Outlook
● Online platforms: LinkedIn, Naukri.com, Indeed, Direct Company Email & Lead sheet from references.
● Company CRM for managing and updating the data and all the employee records. 5
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