Social Media Management Analyst

Oluwasunmisola Odeyemi

********@*******.*** or **********@*****.*** • 706-***-****

EDUCATION

University of Memphis: Major - Computer Science, with general concentration Minor - Psychology Memphis, Tennessee

January 2023 - May 2025

Overall GPA: 3.46

Institutional GPA: 3.64

WORK & OTHER EXPERIENCE

Identity Access Management Analyst UMRF Ventures (Raymond James) October 10, 2023 - Present

● Effectively communicated with clients through the ticketing system Service Now

● Granted and removed access using multiple systems such as PowerGui and Oracle within a time frame

● Troubleshoot users’ access using various resources

● Communicated technical issues and resolutions with coworkers, clients, and leadership

● Dedicated close attention to detail throughout the entire task Growth Strategy and Strategic Partnerships Intern Aurora tights, Remote June 13, 2022- August 5, 2022

(Seasonal)

● Used a combination of emails, social media, and phone calls to reach out to over 200 HBCU dance teams and proposed collaboration with Aurora Tights. Successfully connected with several teams and established partnerships.

● Conducted market research to identify customer needs and develop innovative product ideas that resulted in increased customer satisfaction.

● Collaborated with company founders to conduct in-depth market and competitor analysis. Developed data-driven that led to the successful launch of a new product line and increased market share. Inside Lawn and Garden Associate Lowes, Bartlett TN June 13, 2022- August 12, 2022

(Seasonal)

● Provided prompt customer support with a professional, friendly, and patient attitude

● Proactively memorize over 60 inside lawn and garden products and services

● Received a 5-star customer satisfaction rating through surveys Assistant Producer, Video Editor, Staff Broadcaster WJAG-TV, Athens, GA August 2019 – May 2021

● Assisted other members of the video production team with editing tasks, trimming clips, and adding effects. Proficient in Apple Final Cut Pro.

● Wrote scripts, recorded, edited, and produced news videos.

● Collaborated with a team of assistant producers, video editors, and staff broadcasters to produce a variety of news reports, featuring stories, and investigated pieces. Camp Leader Assistant, East Athens Community Center, Athens, GA June 2017-August 2017 (Seasonal)

● Assisted camp leaders with children under 13

● Supported children’s growth and development through healthy meals

● Organized daily camp activities, including games, arts and crafts, and weekly group competitions with counselors and supervisors.

South City History Project Intern, City of Memphis, Memphis TN December 2022 - March 31, 2023

● Analyzed and documented over 100 significant key events in South City Memphis from 1900-1970, focusing on social, political, and economic developments.

● Utilized Google Docs and other tools to effectively examine and record historical events.

● Contributed to the preservation of South City Memphis’s history by documenting significant events. CAMPUS & COMMUNITY INVOLVEMENT

Captain, First 2 First, Athens, GA September 2020 – May 2021

● Communicated with over 50 high school seniors to encourage and assist them in registering to vote using emails and phone calls.

● Successfully organized meetings with a local politician to address the F2F chapter. Tennis Player, Varsity Tennis, Athens, GA August 2017 – May 2021

● Elected as Team Captain of the girl's tennis team

● Organized practice days, team meetings, and recruitment

● Played in Regionals three times in tennis seasons Member, Northeastern Black Student Association, Boston, MA September 2021 – December 2022

● Participated and volunteered in social events and meetings Member, African Student Association, Boston, MA September 2021-December 2022

● Participated and volunteered in social events and meetings

● Developed a stronger connection with several participants from different African countries. ACCOMPLISHMENT(S)

● Received 1 of the 2 National Alumni Scholarships to attend a leadership conference summer of July 2019

● Honors Scholarship Recipient (September 2021)

SKILLS

Technical: Microsoft Office (Excel, Presentation, Docs, etc.) Google Drive (Presentation, Docs, Spreadsheet, etc.), Prezi, Outlook, Zoom, Google Meeting, Slack, Java, HTML and Python, SPSS software, PowerGui, ServiceNow, Oracle, Confluence, Teams, Final Cut Pro

Language: Intermediate in Yoruba, Beginner in French and Spanish

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