Customer Service Asset Protection
Resume:
CHRISTIAN SEIBERT
CONTACT
************@***.***
Baltimore, MD
PROFILE
I am a dedicated, reliable, dependable, punctual, and methodical individual with strong work ethic and a respectful and straightforward manner of communication. Keeps an open mind when listening to criticism from superiors and workmates. Organized and skilled in Management, Security & Asset Protection, Retail, Customer Service, Renovation, and Warehouse Coordinating. I have good interpersonal skills, detailed oriented, am an excellent team worker just as well as i work independently. I’ve remained efficient while multitasking and being pulled in multiple directions by co-workers and upper management. I am keen and very willing to learn and develop new skills.
EXPERIENCE
Head Security & Asset Protection Officer
Pennington Boarding—Baltimore, MD
•05/2019 – 12/2023
Responsible and oversaw the building/residence of physical security measures and their safely including access controls, CCTV systems and security personnel. Maximized sales through asset protection strategy implementation. Apprehended shoplifters as required. Coordinated all activity with loss prevention team and store management. Created safe work environment and positive customer experience. Investigated internal thefts of store products and currency.
SKILLS
Crisis management,Incident Response,Surveillance systems, Emergency planning, Asset Protection,Access Control,Excellent communication skills, Experienced in Microsoft Office Suite, Strong problem-solving abilities, Team player, Adaptability to changing priorities,Customer service focus, Leadership skills, Time Management and Empathy.
SUMMARY
Observant Asset Protection Specialist with 7+ years of experience. Strategically minded Head of Security know for productivity and efficiency in task completion. Build and maintain productive relationships with diverse colleagues, managers, and outside authorities. Skilled communicator who uses a calm, assertive style to resolve conflicts and ensure staff and public safety. Possess specialized skills in risk assessment, crisis management, and physical security operations. Excel in leadership,communication, and problem-solving to ensure robust security measures are effectively implement and maintained. Recent career highlights include using video surveillance to reduce company losses by more than 30%.
EXPERIENCE
Renovation Lead Technician
Timothy’s Renovation Service LLC
Joppa, MD
•02/2014 – 04/2019
Coordinate, control and perform work activities on restoration projects (homes) to successfully fulfill service needs from the current lender (Bank). Maintained cleanliness of property and buildings. Managed my daily workloads by planning and scheduling assignments and projects. Worked within the legal scope of local and state codes. Collaborated daily with the lender (Bank).
SKILLS
Customer Service, Demolition, Extraction, Hand tools and Power tools, Good Communication, Work ethic, Team Leader, Remodels new Construction, Maintenance and repair, and Customer Service.
SUMMARY
A dedicated and skilled Renovation Professional with over five years of experience in the construction and renovation industry. Skilled in all phases of renovation, including planning, scheduling, materials selection and budgeting. Excellent reputation for resolving problems, and providing customer satisfaction and driving overall operational improvements. Proven ability to manage projects from start to finish.
EDUCATION AND TRAINING
(CCBC)- COMMUNITY COLLEGE OF
BALTIMORE COUNTY –
Baltimore, MD
•2011-2013
RELEVANT COURSEWORK-
Computer Technology
. REFERENCES :
Roman Rodriguez- 443-***-****
Shannon Miles- 301-***-****
Greg Joseph- 301-***-****
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