Mental Health Behavioral
Resume:
Tiffani McKnight
LCSW
Contact
Jackson, MS
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Objective
Detailed-oriented and personable team-player understanding and willing to adapt to a changing environment. Looking to establish more stability in my practice as an independent practitioner utilizing my skills to help clients cope with life stressors, obtain needed resources and restorative care within various systems.
Education
Jackson State University
Jackson, MS
Master of Social Work
GRADUATED APRIL 2018
PHI ALPHA HONOR SOCIETY
3.95 GPA
Bachelor of Social Work
GRADUATED DECEMBER 2013
STUDENT MEMBER OF NASW
HONORS CUM LAUDE 3.3 GPA
Experience
G.V. Sonny Montgomery VAMC
February 2024-Present (Full-time 7:30am-4p)
Program Coordinator (Community Nursing Home/Community Adult Day Healthcare Center)
IDENTIFICATION, DEVELOPMENT, AND OVERSIGHT OF PROGRAM RESOURCES IN THE COMMUNITY, LIAISON WITH COMMUNITY RESOURCES.
PROVIDED STAFF EDUCATION REGARDING CADHC SERVICES AND REFERRAL PROCESS, AND THE DEVELOPMENT, EVALUATION AND COMMUNICATION OF STANDARDS, POLICIES, AND PROCEDURES.
TRACKS RESOURCE UTILIZATION AND RESOURCE ALLOCATION DECISIONS AND MAKES MONTHLY REPORTS TO THE COMMUNITY CARE COMMITTEE.
RESPONSIBLE FOR ENSURING THAT THE PLACEMENT OF VETERANS INTO THE CNH AND THE CADHC PROGRAMS MEET VA ELIGIBILITY REQUIREMENTS.
DEVELOPED AND IMPLEMENTED INFORMATION SYSTEMS TO TRACK SERVICE ACTIVITIES INCLUDING VISITS, REFERRALS, INPATIENT DAYS, PATIENT DEMOGRAPHICS, AND PATIENT SATISFACTION AS REQUIRED AND NEEDED.
CHAIRPERSON FOR THE MEDICAL CENTER'S COMMUNITY CARE COMMITTEE THAT HAS OVERSIGHT OVER SEVERAL MEDICAL CENTER, PATIENT FOCUSED, COMMUNITY PROGRAMS.
DEVELOPS IMPLEMENTS AND EVALUATES CLINICAL GUIDELINES AND PROTOCOLS TO ESTABLISH APPROPRIATE UTILIZATION OF SERVICES.
Brentwood Behavioral Healthcare
April 2023-February 2024 (Full-time 8a-5p)
Director of Outpatient Services
RESPONSIBLE FOR THE PLANNING AND DEVELOPMENT OF CURRICULUM AND POLICIES OF THE PARTIAL HOSPITALIZATION AND INTENSIVE OUTPATIENT PROGRAM FOR ADOLESCENTS AND ADULTS
PROVIDES ORIENTATION AND OTHER TRAINING TO STAFF MEMBERS REGARDING VARIOUS OUTPATIENT SERVICES
HIRES, TRAINS AND PROVIDES SUPERVISION TO THERAPISTS
SERVES ON INTERDISCIPLINARY TEAM FOR CONTINUUM OF MENTAL HEALTH CARE
IMPLEMENTS NEW PROGRAMMING NEEDED FOR THE PATIENTS
RESPONSIBLE FOR CHART AUDITS, COMPLETING VARIOUS REPORTS, MAINTAINING BUDGETS AND OTHER COMPLIANCE
CONDUCTS IN-SERVICES AT OTHER LOCAL AGENCIES, SCHOOLS AND ORGANIZATIONS FOR THE COMPANY PROMOTING SERVICES OFFERED
January 2023- March 2023 (Full-time 8a-5p)
Manager of Clinical and Social Services
SERVES ON A INTERDISCIPLINARY TEAM TO ENSURE QUALITY MENTAL HEALTHCARE
ASSISTED QUALITY MANAGER TO ASSURE FACILITY WAS COMPLIANT WITH INTERNAL AND EXTERNAL STANDARDS
DIRECTLY MANAGED BEHAVIORAL AND ACTIVITY THERAPISTS
CONDUCTED EMPLOYMENT INTERVIEWS AND JOB PERFORMANCE REVIEWS
ASSISTED WITH DISCHARGE PLANNING AND ENSURING FOLLOW-UP CARE TO LOWER THE RATE OF READMISSIONS
RESPONSIBLE FOR THE WORKLOAD OF SOCIAL WORKER INTERNS
ACTED AS A LIASON BETWEEN OTHER BEHAVIORAL HEALTH FACILITIES/PROGRAMS TO FORM PARTNERSHIPS
PREPARED REPORTS DETAILING COMPLIANCE OF PROPER DOCUMENTATION, HANDLING OF PHI AND CONCERNS OF THE JOINT COMMISSION
ASSISTED PERSONNEL WITH THE CONNECTION TO COMMUNITY RESOURCES
ESTABLISHED AND SUPERVISED ADULT SUBSTANCE USE UNITS OFF CAMPUS AND PROVIDED ONGOING CLINICAL SUPERVISION FOR THERAPISTS AND OTHER PERSONNEL WHO WORKED WITH THIS POPULATION.
CONDUCTED IN-SERVICES AT VARIOUS COMMUNITY ORGANIZATIONS AND SCHOOLS TO PROMOTE AND ENCOURAGE PARTICIPATION IN OUTPATIENT PROGRAMMING.
RESPONSIBLE FOR ESTABLISHING AND IMPLEMENTING SUMMER PROGRAMMING FOR PHP AND IOP ADOLESCENTS.
Jackson-Hinds Comprehensive Health Center
Medical Social Work/Director of Behavioral Health & Social Services
November 2018-January 2023 (Full-time- 8a-5p)
SUPERVISED THE BEHAVIORAL HEALTH INTEGRATION TEAM AND OTHER STAFF THAT PROVIDED MENTAL HEALTH SERVICES TO PATIENTS.
CONDUCTED SOCIAL WORK INTERVIEWS FOR CANDIDATES FOR HIRE
CONDUCTED EDUCATIONAL SESSIONS FOR EMPLOYEES WHO WERE ASPIRING SOCIAL WORK STUDENTS/INTERNS STUDYING FOR LICENSURE
PROVIDED THERAPEUTIC SERVICES FOR THE SCHOOL-BASED CLINICS (ELEMENTARY-HIGH) WITH ISSUES SUCH AS VARIOUS TRAUMAS, FAMILY STRESSORS, BULLYING, SUICIDAL IDEATIONS AND OTHER BEHAVIORAL ISSUES.
WROTE AND ESTABLISHED SOCIAL WORK POLICY AND PROCEDURES FOR SOCIAL SERVICES AND BEHAVIORAL HEALTH DEPARTMENT
FACILITATED GROUP SESSIONS ON VARIOUS TOPICS TO STAFF AND COMMUNITY
FACILITATED COMMUNITY EVENTS TO BRING AWARENESS TO HOMELESSNESS
UTILIZED THE DIAGNOSTIC TOOLS PHQ-9, GAD-7, ASSIST, LEC, HITS, CAGE-AID, SAFE-T, ASQ, RCADS AMONGST OTHERS, TO CONDUCT INTAKE AND OTHER PSYCHOSOCIAL ASSESSMENTS WITH INDIVIDUALS FROM DIVERSE BACKGROUNDS
PROVIDED CRISIS INTERVENTION, COUNSELING AND THERAPEUTIC SERVICES FOR PATIENTS SUFFERING FROM ANXIETY, DEPRESSION, PTSD, DOMESTIC VIOLENCE AND OTHER STRESSFUL SITUATIONS
BASED ON THOROUGH ASSESSMENT, RECOMMENDED MEDICATION TREATMENT TO PRACTITIONERS AND CONDUCTED MEDICATION CHECKS DURING SESSIONS TO ENSURE ADHERENCE AND ADDRESS CONCERNS, IF ANY, OF THE PATIENT TO DISCUSS WITH PCP BEFORE PATIENT’S NEXT APPOINTMENT
CONNECTED PATIENTS TO COMMUNITY RESOURCES FOR FOOD, CLOTHING, LOW-INCOME HOUSING, UTILITY ASSISTANCE, HOME REPAIRS, HOME HEALTH SERVICES AND PRESCRIPTION ASSISTANCE PROGRAMS
DIAGNOSED MENTAL HEALTH CONDITIONS SUCH AS ANXIETY, DEPRESSION, BIPOLAR, AND OTHER MOOD AND PERSONALITY DISORDERS AS WELL AS WORK WITH THE PATIENT TO ESTABLISH BEST PLANS OF ACTION FOR TREATMENT
WORKED CLOSELY WITH OTHER MEDICAL PERSONNEL TO COORDINATE AND ENSURE THE BEST POSSIBLE PATIENT CARE OUTCOMES USING EVIDENCE-BASED TREATMENT/BEST PRACTICES
MS Department of Health
March 2018- November 2018 (Full-time 8a-5p)
•PERFORMED SOCIAL SERVICES FOR CLIENTS, INMATES OR PATIENTS OF CLINICS OR OTHER INSTITUTIONS ON MEDICAL OR PSYCHIATRIC LEVELS
•PROVIDED EXTENSIVE CASE MANAGEMENT SERVICES
•ASSISTED HIV/AIDS CLIENTS IN APPLICATION PROCESS FOR RYAN WHITE PART B AND AIDS DRUG ASSISTANCE PROGRAM
•CONNECTED CLIENTS TO OTHER COMMUNITY RESOURCES
•CONDUCTED EDUCATIONAL SESSIONS FOR PATIENTS AND OTHER PEOPLE IN THE COMMUNITY REGARDING SAFE SEX PRACTICES AND HEALTHY LIFESTYLE CHANGES/CHOICES
MS Department of Child Protection Services
August 2017-February 2018 (Full-time 8a-5p)
MAINTAINED CASE HISTORY OF ASSIGNED CASES AND RECORDS
FACILITATED CASE CONFERENCES AND FAMILY MEETINGS TO INCLUDE CONFLICT RESOLUTION AND PROBLEM SOLVING THROUGH A STRENGTHS PERSPECTIVE IN HOPES OF PRODUCING A MORE COHESIVE FAMILY UNIT THAT FOSTERED PHYSICAL AND EMOTIONAL SAFETY OF THE CHILD(REN)
SUPERVISED FOSTER CHILDREN/HOMES AND PARENTAL COURT-ORDERED VISITATION FOR THOSE CHILDREN REMOVED DUE TO ABUSE OR NEGLECT
SUPERVISED SOCIAL SERVICES/SOCIAL WORK INTERNS
CONFERRED WITH CLIENTS TO DEVELOP PLANS FOR POST-TREATMENT ACTIVITIES
WORKED WITH CLIENTS TO ESTABLISH TASKS AND GOALS IN WORKING TOWARDS AGREED UPON DESIRED OUTCOMES
COORDINATED COUNSELING EFFORTS WITH MENTAL HEALTH PROFESSIONALS OR OTHER HEALTH PROFESSIONALS, SUCH AS DOCTORS, NURSES, AND/OR SOCIAL WORKERS
MADE REFERRALS AND NETWORKED WITH OTHER COMMUNITY/AGENCY RESOURCES FOR CLIENTS AS NECESSARY
CONDUCTED PRELIMINARY INTAKE INTERVIEWS, RECRUITS, HOME STUDIES AND RECOMMENDED FOSTER HOMES FOR APPROVAL
TESTIFIED IN COURT TO REPORTS OF ABUSE AND NEGLECT TOWARDS CHILDREN
Hinds County Human Resource Agency
December 2015- May 2017 (Full-time 8:30a- 5:30p)
ASSISTED FAMILIES WITH THE ENROLLMENT OF CHILDREN IN HEAD START
CONNECTED FAMILIES TO COMMUNITY RESOURCES TO HELP ALLEVIATE POVERTY SITUATIONS
ASSISTED IN PAYING UTILITY BILLS, EDUCATION AND CHILDCARE COSTS
RESPONSIBLE FOR HELPING ENSURE FAMILY AND COMMUNITY ENGAGEMENT
SUPERVISED FAMILY PROTECTION WORKERS’ DATA ENTRY IN COPA SYSTEM AND ENSURED COMPLIANCE OF ALL DOCUMENTATION
SUPERVISED SOCIAL WORK INTERNS, RESPONSIBLE FOR THEIR DAILY ACTIVITIES, ENSURED THAT THEY FOLLOWED THE AGENCY’S POLICIES AND PROCEDURES AS WELL AS UPHELD THE CORE VALUES AND PRINCIPLES OF THE NASW’S CODE OF ETHICS AND AUTHORIZED THEIR HOURS FOR THEM TO SUCCESSFULLY COMPLETE THEIR INTERNSHIP
Hinds Behavioral Health Services
June 2014-December 2015 (Full-time 8a-4:30p)
ASSISTED CLIENTS WITH MEETING OBJECTIVES OF THEIR INDIVIDUAL SERVICE PLANS
MONITORED CLIENT’S MEDICATION COMPLIANCE, BEHAVIOR, SOCIAL INTERACTIONS, DIAGNOSIS AND PROGRESS WITH DAY TREATMENT
ENSURED CLIENTS REMAINED COMPLIANT WITH DOCTOR’S PRESCRIPTIONS AND RECOMMENDATIONS
PROVIDED REFERRALS FOR COMMUNITY AND GOVERNMENT ASSISTED SERVICES SUCH AS FOOD STAMPS, FOOD ASSISTANCE PROGRAMS, HOUSING SUBSTANCE ABUSE TREATMENT, ANGER MANAGEMENT AND MEN AND WOMEN’S SUPPORT GROUPS
MEMBER OF A TEAM COMPOSED OF PSYCHIATRISTS, THERAPISTS, COMMUNITY SUPPORT SPECIALISTS, NURSES AND PEER SUPPORT SPECIALISTS (WRAPAROUND SERVICES) TO PROVIDE COMPREHENSIVE TREATMENT TO PATIENTS IN MENTAL HEALTH CRISIS
Key Skills
Leadership and Administration
Public Speaking
Ten - Key touch
Proficient in Microsoft Office
Excellent customer service and telephone skills
Interpersonal skills such as organizational, problem-solving, critical thinking, and acceptance to change
Desire and willingness to learn
Team building
Facilitation and Leadership
Works well alone or with others
Self- Motivated
Motivational Interviewing(SBIRT)
Licenses/Certifications
LICENSED SOCIAL WORKER- APRIL 2014
LICENSED MASTER SOCIAL WORKER- MARCH 2018
LICENSED CERTIFIED SOCIAL WORKER- FEBRUARY 2022
NOTARY PUBLIC- 2015- PRESENT
Social Activities/Professional Memberships
Director of Children’s Choir
Member and Co-Director of Praise and Worship Choir
Sunday School teacher (4th and 5th grade)
NAMI
National Council of Negro Women
Society for Social Work Leadership in Healthcare
References
[Available upon request.]
Contact this candidate