Administrative Assistant Follow Up
Resume:
Leslie Cooper
Prospect, Ohio 43342
**************@*****.***
OBJECTIVE:
Dedicated and focused Administrative Assistant who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority.
SKILLS:
Communication- To connect with customers in person or over the phone. Active Listening- Paying attention to what customers are saying, showing interest and asking clarifying questions.
Product Knowledge- Being familiar with the company's products and services, to provide accurate information and exceptional customer experiences. Adaptability- I react to customers' needs and change their available options. Resolving Concerns- It's important to determine the cause of their problem, select and explain the best solution and follow up to ensure resolution. Collaboration - I work seamlessly with others to exchange ideas, develop creative solutions and be more productive.
Patience - It is important to give each customer the time they need for their issue resolution. Time Management - I can balance my workload and prioritize my tasks to provide timely and efficient solutions.
Record Keeping - I keep accurate records of customers interactions and transactions. Following Policies - I always follow company policies and procedures when handling customer requests and issues.
Up selling - I always try to upsell or cross sell products and services to customers. Check smart: 842 Delaware Ave
Marysville,Ohio
134 McMahon Blvd
Marion, Ohio
Customer Sales
Key Holder
3/21-11/24
Responsible for: helping customers obtain loans, making and taking multiple phone calls,cashing checks, balancing store, bill payments, western Union. Dave’s Pharmacy: 411 W. 5th St
Marysville, Ohio
Pharmacy Clerk
2/22 - 8/19
Responsible for helping customers with their prescriptions, making and taking multiple phone calls, cash handling and working the drive through. Spirit Halloween: Marysville, Ohio
Cashier
8/18 - 8/19
Responsible for helping customers decide which costume they wanted, setting up the entire store to be ready to open, cash handling.
Ohio Reformatory for Women:
1479 Collins Ave
Marysville, Ohio
Aramark - Food Supervisor
8/16 - 8/17
Responsible for overseeing inmates in the kitchen and serving areas. United Dairy Farm: 101 N. Cherry St
Marysville, Ohio
Clerk
7/18 - 8/17
Responsible for upkeep and cleaning entire store and gas pump areas, restocking, cash handling.
Meijer: 930 Coleman's Crossing
Marysville, Ohio
Cashier
8/17 - 9/16
Responsible for whichever area I was assigned to, restocking, helping customers when ever needed, cash handling.
Custom Staffing: Marysville, Ohio
Medical Receptionist
8/16 - 6/16
Responsible for incoming and outgoing phone calls, having patients charts up to date and ready for the doctors, taking insurance information and payments. EDUCATION :
University of Phoenix
Associates of Arts and Business
Brooklyn Collegiate College
Associates of Arts in Communication
REFERENCES:
Monica Carmon, Co-worker
Tara Henley, Friend
Diane Visti, Friend
Contact this candidate