Customer Service Order Processing

Daniel Ortega

La Puente, CA ***** • 626-***-**** • **********@*******.*** • WWW: Bold Profile

Professional Summary

Versatile and achievement-oriented professional with a proven track record in time management and customer service. Excelled in safe, timely deliveries and improved order processing efficiency by mastering warehouse navigation. Demonstrated exceptional adaptability and a clean driving record, enhancing client satisfaction and operational productivity. Skills

• Time management • Valid Driver's license

• Customer service • Clean driving record

Work History

Driver, 07/2024 to 10/2024

CRST / 4rce Logistics – Anaheim, CA

• Followed all relevant traffic laws and safety regulations.

• Utilized GPS and other navigation tools to plan routes and stay on schedule.

• Achieved safe driving records by consistently following traffic rules and regulations.

• Delivered goods and products to customer on time and in excellent condition. Order Selector, 11/2019 to 06/2024

My Work Choice – City Of Industry, CA

Boosted productivity by efficiently utilizing various equipment, such as pallet jacks and forklifts, to transport and stack merchandise.

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• Enhanced order accuracy by diligently verifying product codes and quantities before packaging. Demonstrated adaptability, successfully managing multiple tasks simultaneously during peak business hours without compromising quality or speed.

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Expedited order processing timeframes with thorough knowledge of warehouse layout for quick item retrieval.

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File Clerk, 04/2019 to 06/2019

Hughes & Hughes – Tustin, CA

• Assisted with document scanning and imaging projects to support accurate file back-up.

• Identified and corrected inconsistencies in filing systems for increased accuracy.

• Examined, categorized, and sorted incoming documents.

• Created, implemented and monitored filing systems for easy retrieval of records. Legal File Clerk, 08/2018 to 10/2018

Sullivan Law & Associates – Irvine, CA

Participated in regular file room audits, assisting with reconciling discrepancies and ensuring overall compliance with recordkeeping standards.

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Supported legal team members with photocopying, scanning, and assembling relevant documentation for meetings and court appearances.

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Maintained confidentiality of sensitive client information by securely handling and storing legal files.

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• Streamlined document retrieval process for attorneys, improving case preparation efficiency. Caregiver, 03/2012 to 05/2018

Self-employed – La Puente, CA

• Assisted clients with activities of daily living, promoting independence and quality of life.

• Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.

• Assisted with dressing guidance, grooming, meal preparation, and medication reminders. Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.

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Driver Check-In, 10/2007 to 01/2012

Freshpoint – City Of Industry, CA

Supported management and other team members during physical inventory. Collected daily invoices and credits.

Delivery Driver, 01/2003 to 12/2006

L.A. Specialty Produce – Santa Fe Springs, CA

• Delivered packages to customer doorsteps and business offices.

• Completed on-time deliveries by choosing best and most efficient routes.

• Improved customer satisfaction by ensuring timely and accurate deliveries of products.

• Read maps, followed oral, and written instructions. Education

Associate of Science: Paralegal Studies, 05/2018

National University - Los Angeles, CA

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