Human Resources Operations Manager

KAMAL B. PAUDEL

703-***-**** *********@*****.***

Summary:

Mr. Kamal Paudel has extensive experience in human resources management, particularly within the context of USAID and international development, showcasing a strong track record in recruitment, training, policy development, and operational HR management. Overall, Mr. Paudel’s comprehensive experience across various countries—including Uganda, Liberia, Germany, West Africa, South Sudan, Pakistan, Afghanistan, Washington, D.C. and Nepal - demonstrates his ability to effectively manage recruitment and HR functions in complex and challenging environments, ensuring compliance, efficiency, and the development of HR capacities within USAID missions and projects. An accomplished professional with a strong background in the Human Resources field. Highly experienced human resources professional with exposure to Human Resources, Office Management and Customer Service. Over thirty (30) years of professional work experience in recruitment, employee relations, and benefits administration. Skilled in performing a full range of HR functions including talent acquisition, reporting, and performance evaluations. Excels in implementing effective policies, programs, and initiatives to optimize organizational productivity and boost employee morale and retention.

SKILL AREAS:

1.Job description 2. HR Policies 3. Screening 4. Interview 5. Recruitment and Retention

6. Employees Orientation & Onboarding 7. Performance Management 8. Customer Service 9. Interpersonal 10. Written Communication 11. HR Management

Career Experience:

USAID/Uganda, Operations Manager, XLA, Washington, D.C. – 2/2024 - 5/2024

The Operations Manager provided support to USAID/Uganda’s Mission Director’s Office. Served as an integral member of the USAID/Uganda Mission Director’s Office (MDO) consisting of the Mission Director (MD), the Deputy Mission Director (DMD) and the Resident Legal Officer (RLO). This support was especially integral to USAID/Uganda's Health Office, which manages the largest portion of the Mission’s program portfolio in terms of funding. The RLO/DMD receiving documents including pre-solicitation approval documents daily from the Health Office for clearance the Operations Manager was responsible for shepherding these documents through the signature process. The Operations Manager provided support to the FO Leadership, Source Selection processes for TEC support, reviewed RFP and Award packages for FO submitted by OAA, OHH and Program Offices. Assisted technical offices with Co-Creation and design activities templates, checklists, and facilitation of reviews for increasing efficiency. Served as the point of contact for the flow of requests, approvals and assignments to and from the USAID/Uganda MDO and assisted its staff in a variety of ways, managing key programmatic priorities of the MDO, receiving personal services contract (PSC) and other actions from the Executive Office and assisting the USAID Mission with their staff assignments. Updated FO daily trackers.

Executive Management Specialist, EXO/HR, USAID/Liberia, Monrovia 9/2022-2/2023 & 6/2023-10/2023

The Executive Management Specialist (EMS) serves as an advisor to the Supervisory Executive Officer (S/EXO), USAID/Liberia, and his designee. The EMS is responsible for managing and training Mission Cooperating Country National (CCN) personnel to take over all aspects of Human Resources management, including USDH, USPSC, TCNPSC and FSN personnel management. The EMS plans and implements personnel management programs for USDH, USPSC, TCN and FSN employees; and advise on human resources development, employee relations, and employee benefits. The EMS is responsible for management of the Mission employment program for both long and short-term, local-hire and off-shore and both OE-funded and program-funded and include knowledge transfer to the local CCN staff. The EMS is responsible for the preparation of NSDD-38 approvals for all USDH/USPSC/TCN positions.

Human Resources Specialist (Consultant), Rumph & Associates, P.C. 7/2021 to 9/2022

Serves as the Human Resources Specialist under the MENA-ISS BPA and provide advice/support to R&A Team. In consultation with the Rumph and Associates, P.C.’s Hiring Managers, reach out to potential candidates as per the requirements under the MENA-ISS BPA for different Task Orders. Follow-up with the candidates, respond their queries regarding the remote or onsite for ST or LT positions. Collect resumes for different positions and format it as per the Rumph and Associates, P.C.’s standard. Prepare position descriptions as per the MENA-ISS BPA and forward to Director, Human Capital Management.

Consultant, EXO/HR, USAID/Liberia, Monrovia 3/2022-6/2022

Reviewed TCNPSC and CCNPSC files. Reviewed and arranged the ASIST filing systems. Prepared Standard Operating Procedures for Human Resources and Administrative Procurement. Provided On-the-job training to HR CCN staff as required. Prepared classification packages for CCN positions. Prepared NSDD-38 re increase for USDH, USPSC and TCNPSCs

Recruitment Specialist (Consultant), XLA, Washington, D.C. 5/2019-11/2019

Facilitated HR support regarding on-going recruitment actions for USAID/Uganda’s Office of Health and HIV/AIDS (OHH) and EXO Team. Examined and ensured that accurate job descriptions are maintained as per the Mission’s recruitment policy. Prepared Justification & Approval (J&A), Benchmark and Summary documents. Obtained approval from HCTM to recruit/extend for US/TCNPSCs. Updated staffing trackers.

Human Resources Specialist, USAID/MERP, Frankfurt, Germany 7/2016-10/2016

Managed the Mission's employment program for US, TCN and FSN PSCs. Compiled solicitations for position announcements in USAID’s FedBiz. Guided TEC panel and oversaw the interviewing, testing and selection of applicants. Negotiated salary with the selected candidates. Prepared Personal Services Contract and its Modifications for Contracting Officer’s approval. Acted as the Buyer on GLAAS and completed fiscal year end contracting actions. Achieved 100%-year end contracting actions.

Human Resources Management Specialist, USAID/Liberia, Monrovia 4/2015-5/2016

Advised Technical Officers regarding completion of position descriptions for ST and US/TCNPSCs. Facilitated recruitment process and achieved 100% hiring needs for the Mission during Ebola period. Guided TEC panel and oversaw interviewing, testing and selection of applicants. Negotiated and prepared Contract and Memorandum of Negotiation for Contracting Officer’s approval. Compiled and maintained staffing trackers for USAID/Liberia. Trained/Mentored FSN employees in EXO/HR Office.

Human Resources Specialist, USAID/West Africa, Accra, Ghana 5/2014-11/2014

Managed the Mission’s employment program for US, TCN and FSN PSCs both local hire and offshore hire. Served as the primary Mission point of contact with the Embassy’s HR Office on matters pertaining to post-specific regulations and guidelines affecting American and Host country employees. Guided TEC panel and oversaw the interviewing, testing and selection of applicants.

Human Resources Specialist/Trainer, USAID/South Sudan, Juba 4/2013-4/2014

Managed the Mission’s employment program for US, TCN and FSN PSCs both local hire and offshore hire. Achieved 100% hiring needs for the Mission. Advised the D/EXO and S/EXO in planning, directing, and administering the full range of personnel services provided to all Mission employees. Guided TEC panel and oversaw the interviewing, testing and selection of applicants. Prepared the Contract and Memorandum of Negotiation for Contracting Officer’s approval. Trained/Mentored FSN employees in EXO/HR Office.

Mid Personnel Manager, AMEX International Inc., Washington, D.C. 11/2012-4/2013

Reviewed Basic Qualifications and screened applications from the Monster Career Connector System for FSL positions. Created/managed electronic folders in OAPA’s internal Applicant Tracking System. Compiled OAPA Interview Tracking Matrix and maintained candidate’s information into OAPA Workforce Management Tool.

HR Functional Analyst, Tai Pedro & Associates, Washington, D.C. 5/2011-10/2012

Reviewed Basic Qualification and screened applications from the Monster Career Connector System for FSL positions. Created/managed electronic folders in OAPA’s internal Applicant Tracking System. Compiled OAPA Interview Tracking Matrix and selected candidate information into OAPA Workforce Management Tool based on interview results provided by the Subject Matter Experts.

Human Resources Specialist, USAID/Pakistan, Islamabad 5/2010-3/2011

Managed Mission’s employment program for US, TCN and FSN PSCs for both local and offshore hire. Guided TEC panel and oversaw the interviewing, testing and selection of applicants. Facilitated mandatory training registration for PSCs. Negotiated and prepared Personal Services Contract and its Modifications for Contracting Officer’s approval.

Human Resources Specialist, USAID/Afghanistan, Kabul 7/2009-5/2010

Managed Mission’s employment program for USDH, USPSC, TCNPSC and FSNPSCs. Guided the TEC panel and oversaw the interview selection process. Processed security and medical clearances for new hires. Facilitated mandatory training registration for new hire PSCs. Trained/Mentored new hire FSN employees in EXO/HR Office.

Assistant Project Manager, AECOM Int’l Development, Arlington, VA 2/2005-2/2009

Facilitated HR support to Home/Field Office staffs under a $60 Million ADP/N program in Afghanistan. Reviewed ADP/N’s Monthly Expense Reports and obtained approval from the Contracting Officer. Negotiated and prepared employment agreements for ADP/N Consultants. Prepared Purchase Orders for commodities. Handled travel logistics/HHE shipments for consultants hired under the ADP/N in the Field Office, Afghanistan. I volunteered at the Business Development Unit as a CV Writer and Recruiter.

Human Resources Specialist, USAID/Nepal, Kathmandu 9/1996-11/2004

Managed USAID/Nepal’s employment program for USDH, USPSC, TCNPSC and FSNPSCs. Managed all aspects of the Human Resources Operations at post. Served as advisor to the Supervisory Executive Officer. Reviewed position descriptions, classified, and recommended grade levels. Advised TEC panel and made hiring recommendations for supervisors. Achieved 100% hiring needs for the Mission. Supervised six FSNs in EXO/HR Office. Served as a CTO for group medical and insurance benefits for FSN employees. Managed Mission’s annual training and award programs.

HR/TRAVEL TRAINING AND DEVELOPMENT:

GLAAS Requester/Buyer (Refresher) 101/102 – USAID/Liberia, Monrovia

DS Foreign Affairs Counter Threat (FACT) course, West Virginia, USA

Compensation and Benefits – HR 408 - UVA, Falls Church Campus, USA

American HR Management – PA-235 - FSI, Arlington, USA

Human Resource Management at Post – PA-236 - FSI, Arlington, USA

Personal Services Contract (PSC) Seminar - USAID/Manila, the Philippines

Travel and Transportation Workshop - USAID/Washington, RRB

FSN Position Classification & Compensation – PA-232 - FSI, Arlington, USA

On-the-job Training (OJT) in Personnel Management - USAID/New Delhi, India

COMPUTER SKILLS:

Proficiency in Microsoft Word and Excel

AVUE and Monster Career Connector

EDUCATION:

Bachelor of Arts (B.A.) course completed – Tribhuvan University, Kathmandu, Nepal

Proficiency Certificate Level (PCL) – Tribhuvan University, Kathmandu, Nepal

AWARDS:

Received the FSN of the Year Award 2002 from the USAID Administrator under the Professional category

Received sixteen incentive cash awards during USAID career

Received three Certificate of Appreciations (USAID/Nepal – 2 and USAID/Afghanistan – 1)

Received two On the Spot Cash Awards (USAID/Nepal – 1 and USAID/South Sudan – 1)

Special Recognition Award for logistical and administrative support of Planning, Achieving & Learning

Received 2014 Distinguished Honor Award Group - under USAID/South Sudan Strategy Development Team

Received two Length of Service (LOS) Certificate Awards.

REFERENCE:

Dr. Anthony Chan, Former Mission Director

USAID/Liberia, Monrovia, Phone: 571-***-****

Email: ********@*****.***

Mr. Phillip M. Cherry, Former Supervisory Executive Officer

USAID/Liberia, Monrovia, Phone: +1-940-***-****

Email: **********@*******.***

Ms. Seetha Chayapathi

Senior HR Advisor, USAID

Phone: 919*********

Email:***********@*****.***

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