Business Operations Management
Resume:
HADIA OSMANI
*************@*****.***
Kent, WA **032
https://www.linkedin.com/in/hadia-osmani-95a781308/
CAREER SUMMARY
Dynamic professional in Business Operations Management, dedicated to optimizing organizational performance. Proficient in fostering collaborative environments to deliver exceptional services and programs. Proven history of championing adherence to organizational policies and industry standards to drive success. Enthusiastic about driving continuous improvement and achieving operational excellence.
AREAS OF EXPERTISE
Business Operations Management, Negotiation and Conflict Resolution, E-commerce Development and Management, Technical Proficiency, Marketing Strategies, and Multilingual Communication.
PROFESSIONAL EXPERIENCE
YEAR UP SIMULATED INTERNSHIP PROGRAM virtual
Forage-Project Management and Business Pathway September 2024-- Present
Completed an 8-week virtual internship program working with JP Morgan, Accenture, Goldman Sachs, CBRE, and Entertainment Art on real-world projects exhibiting the following skills:
Gained expertise in data visualization and storytelling using Excel and PowerPoint by creating impactful charts and interactive dashboards.
Developed a Gant chart to track the progress of the project and considered the project’s risks and dependencies.
Mapped suitable project management approaches, including Plan Driven, Agile, Second Agile, and Hybrid, to a portfolio of projects.
AMAZON Charlotte, NC
FC Associate 1 Oct. 2023 - Dec. 2023
Promoted adherence to organizational Policies by implementing and reinforcing company policies and procedures to ensure compliance and consistency across all operations.
Collaborated with team members to achieve daily production targets and fulfill customer orders efficiently.
Oversaw inventory management by receiving, storing, and organizing inventory within the fulfillment center, ensuring proper stock levels and timely replenishment.
EDUCATION
YEAR UP / SOUTH SEATTLE COLLEGE Seattle, WA
Certificate – Business Operations Mar. 2024 – Dec. 2025
Year Up is an intensive career development program with 250 corporate partners, college-level courses, professional training, and a six-month internship.
UNIVERSITY OF MICHIGAN / COURSERA Online
Certificate – Successful Negotiation Essential Strategies and Skills 03/31/2024
Developed knowledge of negotiation strategies and skills, through using a negotiation analysis to prepare for negotiations, key psychological tools to achieve success, and applied negotiation practice.
TECHNICAL SKILLS
Project Management, Customer service, MS Word, MS Excel.
Proficient in Adobe Creative Suite, Zoom, Slack, and ADP.
E-Commerce, shopify, Marketing.
Negotiation Analysis, Negotiation, Developing Power, Decision Trees, Psychological Tools.
LANGUAGES
Bilingual in Persian & English
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