JEFFREY LINDNER
Baltimore, MD 443-***-**** H 410-***-****
*************@*****.*** www.sawdustpeppercornpuzzles.com
Project Manager/Insurance Adjuster
Licensed All-Lines Insurance Adjuster, Accomplished, self-motivated, and results-oriented Project Manager/ Technology Management professional with over a decade of success contributing to the growth of operational performance through research, marketing, and analysis of daily operations.
Highly adept in producing results and recommendations to drive business innovation and performance. Outstanding customer service at the highest levels of emergency medical services, education, insurance restoration. Leverage strong strategic thinking, analytical, quantitative, communication, and interpersonal skills to creatively solve problems and serve as a business partner optimizing operational performance by implementing creative intuitive process systems. Able to identify risks, opportunities, and performance issues in system management, marketing, financial plans, and forecasts. Comfortable interacting with C-Suite and executive-level management with an ability to deliver high quality results under tight deadlines.
Areas of Expertise
Operations Management
Negotiation/Communication/Closing/Results
Security Network Platform Management
Customer Relationship Management Software
Electrical Systems Construction
Licensed Insurance Adjuster, All-Lines, Texas
Xactimate/ Eagle View/ Hover/Sketch/Symbility
MHIC Construction Sales Projections
Insurance Field Estimation
Insurance Adjusting Estimation Software
Professional Experience
WOODGRAIN, Baltimore Metro Area
District Sales Manager 2024-Present
Responsible for sales and product offering out of a specific Woodgrain Distribution Center.
Key account responsibility, lead a team of outside salespeople calling on customers within the distribution center’s geographic footprint, and build out the breadth and depth of our products.
Coached and worked with team to exceed quarterly sales and margin budgets.
THE HOME DEPOT, Parkville Maryland
District Sales Manager 2023-2024
Communicate with Manufacturing distribution vendors to execute the optimal presentation of products.
Ensure proper installation and repair of branded and existing displays.
Maintain and manage adequate inventory levels of product and equipment for promotion and daily sales. Meeting the needs of the commercial customers to execute the best experience for the retail customer.
VIVINT SMART HOME COMPANY, Provo, Utah
Area Sales Manager/Project Manager. 2021-2024
Consultation with residential and commercial customers to establish security systems.
Ensure proper installation and repair of Vivint branded and existing home security products. Coordinate with third party vendors during construction phase of projects. Maintain and manage adequate inventory levels of product and equipment through home distribution of Vivint products. Promotion and sales of new installs and additional products to residential and commercial customers.
MODERN REMODELING INC., White Marsh, Maryland
Project Manager/MHIC Sales Manager, 2021- 2022 April-December
Producing leads and opportunities, develops, coordinates, implements, and manages all facets necessary to construct the project on time, within budget, and to the quality specified. Performed site inspections estimated losses, utilized Xactimate and Symbility to provide accurate estimates for insurance companies. Provides leadership and serves as the liaison between project team members and external partners to promote the interest of both the business and its customers in all matters. The primary leader for the construction project and reports to C suite executives.
SAWDUST PEPPERCORN PUZZLES LLC, Parkville, MD
CEO, President, 2020 – Present
Built and configured this boutique jigsaw puzzle company from scratch, developing and refining decades of personal artwork into a successful jigsaw puzzle company. Creating financial forecasting and reporting structures. Track and review product performance and expansion. Creating marketing strategies across various platforms and venues. Customer comfort, shipping, and quality assurance.
GOTCHA MOBILITY LLC, Charleston, SC/Towson, MD
Operations Manager, 2019 - 2021
Built and configured this shared mobility franchise management role from scratch, developing and refining financial forecasting and reporting structures. Track and review system performance and expansion, overseeing budgets, expense reports, and variances. Serve as the primary liaison between the business unit and the COO. Partner with managers and community/government leaders to provide compliance guidance on government regulations. Ensure a consistent, accurate, compliant workflow. Effectively utilize various technology platforms to manage fleet assets, develop forecasts, analyze trends, establish cost rates, and maintain records.
Assisted in establishing and launching city of Syracuse system. Syracuse, NY
Perform system analysis for Towson University site generating in 14,400k/monthly revenue.
Part of team to expand franchises to Eastern Shore of Maryland, Salisbury, MD
Worked directly with engineers in China to solve complex firmware issues. Towson, MD
OGDEN PROPERTY MANAGEMENT
Project Manager, Custom Renovations, and Property Management 2015-2019
Reported to the CEO/CFO and other members of the executive team of real estate development and home renovations company.
Construction estimating and conducted pricing analysis on returns on investment and resources.
Managed staffing requirements per project.
BALTIMORE COUNTY PUBLIC SCHOOLS, Baltimore County, MD
Teacher, 2012-2015
Organized and maintained the student performance data for inhouse, state, and national performance data bases.
Collaborated with interdepartmental teams to track data against national standards and make performance projections.
PUTNAM COUNTY PUBLIC SCHOOLS, Putnam County, FL
Teacher, Special Education 2006-2009
Designed and executed lesson plans, led a cross-functional team to develop and implement a new performance instruction-model.
VOLUSIA COUNTY FIRE RESCUE DEPARTMENT, VOLUSIA COUNTY, FLORIDA
Fire Fighter/EMT, 2006 (Paid) 2006-2011 (Volunteer)
Protected citizens during emergencies, extinguished fires in urban and wildland conditions, executed trauma and medical rescues.
Conducted inspections, prepared equipment, and vehicles for immediate deployment in emergency responses.
CITY OF POMPANO BEACH, POMPANO BEACH, FLORIDA
Lieutenant, EMT, Ocean Rescue Division, PB Fire Rescue and Parks and Recreation, 1998 - 2005
Held fiscal oversight for multiple budgets and programs. Performed employee training, performance evaluations, and analysis for proposed projects, providing data from annual department statistics.
Delivered periodic presentations to the captain, city administrators/officials on operational costs and valuation of assets to justify funding for replacement and additional equipment and staffing.
Designed and constructed a year-round, age-group, cross curricular education program.
Managing chapter president of not-for-profit professional association. Created financial models for fundraising and establishing financial partners for future years.
Education & Credentials
Master of Science in Health Promotion/Health and Fitness Management
American University, Washington D.C.
Bachelor of Arts in Communication
Goucher College, Towson, MD
State of Florida, Professional Fire Fighter II Certificate
Florida Firefighting Academy, Melbourne, Florida 2005
Property Adjuster License/ Texas Department of Insurance
License Number: 3086939 Expiration: September 30th, 2025
State of Maryland Department of Labor, Home Improvement Salesman License
Control number: 5794878 Expiration: 11/23/2023
Maryland Security System Installer License
Outside Leadership
Swim Coach – Assisted under the tutelage of 3 USA Olympic Team coaches including North Baltimore Aquatic Club (NBAC): internationally competitive swim team, which has produced 15 Olympians and Fort Lauderdale Swim Team (FLST): Internationally recognized swim team, which has produced 44 Olympians.
Additional Experience
Adjunct Professor- Medical Assistant Program, Everest University-Pompano Beach, FL 2001-2004