Administrative Assistant Support

Holly A. Lawhorn

Ashburn, VA ***** • **********@*****.*** • 703-***-****

Administrative Assistant

Experience supporting senior level executives and cross-department activities.

Demonstrated results providing a broad range of administrative support for multiple levels of leadership, including Executive level support for a government research operation.

Proven history of maintaining confidentiality at the highest level for classified meetings, correspondence, and security clearances.

Skilled at managing calendars, coordinating meeting logistics, securing travel reservations, managing equipment and materials set-up, and troubleshooting on-site meeting issues.

Proficient in Microsoft Office Suite, Adobe, and PageMaker.

Professional Experience

Receptionist

EWA

May 2023 to Present

Answer phones and routed to appropriate employee. Sign-in visitors, which entailed making sure they filled out Visitor form and issue badges. Make sure the office was closed properly at the end of the day.

Receptionist

Airbus, CGI and NJVC

September 2019 to May 2023

Served as receptionist for these companies serving in a temporary capacity.

Senior Administrative Assistant

Fluor Federal Solutions

March 2019 to August 2019

Served as administrative assistant for Fluor Federal Solutions. Also served as receptionist for site answering phones, directing calls and taking messages. Perform general office duties to include mail distribution and creating and maintaining department files. Work under direct supervision and performed a variety of clearly defined tasks and administrative functions including written and verbal communications. Perform administrative duties to include meeting coordination including catering, teleconferences and video conferences, report preparation, presentations composing correspondence for signature, expense reports and time reports. Assisted with planning functions to include socials and vendor lunches. Participated and took notes in weekly Departments meetings.

Selected Contributions:

Administered Apprenticeship Program

Maintained the two printers in office by purchasing supplies and troubleshooting

Maintained inventory of company vehicles

Administrative Assistant/Receptionist

Sterling Park Animal Hospital & Dulles Pet Hotel and Daycare – Sterling, VA

2018 to 2019

Served as administrative assistant/receptionist for the Sterling Park Animal Hospital and the Dulles Pet Hotel and Daycare. Answered phones, made appointments/boarding reservations for both the hospital and hotel/daycare. Learned two different software packages (Avimark & K9) to facilitate the checking in/out of patients, documenting services, making appointments, and running numerous reports. Processed payments for services rendered and reconciled end of the day. On occasion, at the daycare I served as supervisor in the supervision of the pet attendants in the daily operation of the hotel/daycare.

Selected Contributions:

Filed Sales and Use Taxes to the State of Virginia some of which were several years behind. .

Filed monthly Rabies Report to the County of Loudoun in a timely manner.

Maintained inventory of company vehicles.

Occasionally assisted doctors with the care of the pets.

Receptionist

Airbus, CGI and NJVC – Fairfax, VA

2015 to 2018

Answered phones, screened calls, and directed callers for Airbus, and CGI, and NJVC affiliates. Greeted visitors to the office, processed security permissions, and directed visitors. Maintained a temporary badge log for credentials provided to visitors and employees .

Selected Contribution:

Learned policies and procedures of each individual entity quickly and supported all three business entities within a short timeframe by spending dedicated training time in advance of new assignments.

Cashier

Cracker Barrel Country Store – Sterling, VA

2014

Greeted guests, requested seating preference, and escorted customers to their table. Processed payments, utilizing cash register and credit card machines. Maintained a balanced cash drawer. Provided back-up support for retail store purchases. Responded to customer inquiries and complaints.

Senior Administrative Assistant

The MITRE Corporation – McLean, VA,

2011 to 2013

Provided direct support for the Technical Director, Associate Technical Director, and senior staff of a non-profit research development center for the government. Partnered with Division Secretary in Bedford, MA on cross-division support tasks. Maintained the highest levels of confidentiality for classified government correspondence and meetings. Attended weekly staff meetings and captured notes. Prepared and distributed correspondence, coordinated meetings, arranged travel, and managed calendars. Secured airline, train, lodging, and rental car reservations for business trips. Processed clearances and travel expense vouchers.

Selected Contribution:

Organized and executed a Division off-site meeting for approximately 35-40 people, including hotel reservations, food selections, equipment reservations and set up, session preparations, and on-site troubleshooting and support.

Served as a Documentation Aide for 12 months; reviewed documents for consistent formatting, naming conventions, table and figure labeling, and acronym utilization.

2009 to 2011 – Moved out of state.

Office Coordinator

The MITRE Corporation – McLean, VA,

2004 - 2009

Directly supported the Department Head, Associate Department Head, and 40 engineers on and off-site with project, meeting, and general administrative duties. Arranged meeting logistics, catering, equipment, travel reservations, clearance requests, and processed travel expenses. Gathered time reports, entered and tracked information, and submitted weekly reports to payroll. Prepared and distributed responses to division requirements. Created and maintained the department SharePoint site.

Selected Contribution:

Created and maintained an Excel spreadsheet to track job applicants, skills, and interviewees, leading to a more efficient applicant review and selection process.

Education

Business Diploma

Broad Run High School, Ashburn, VA

Credentials

Top Secret/Sensitive Compartmented Information (TS/SCI) with CI FSP Clearance (debriefed Oct 2009)

TS Clearance (debriefed Apr 2013)

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