Rachel Balderas
Buda, TX *****
******.************@*****.***
To pursue and excel in a longevity career
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Case Manager
WAYNE WRIGHT-Austin, TX
March 2024 to July 2024
Case Manage all personal injury cases and premise cases, research and investigation, establish and determine liability insurance and coverage, data entry, open records request and request of all bills and records, obtain all police reports, determine all case class codes, ensure that all clients are treating with providers, refer clients to proper treatment whether pain management, chiropractic, MRI, X-rays, neurologist. Assist Attorney’s with pre-litigation and negotiation process of settlement Warehouse Associate
Amazon Warehouse-Kyle, TX
July 2022 to December 2023
Help and assist with assembly line and organization of packages, unload and load trailers and pallets using safety precautions and equipment to ensure safety and stability of all packages, lifting and sorting Child Support Specialist III
Office of Attorney General of Texas-San Marcos, TX February 2015 to May 2022
Performs complex case initiation, case management, legal support docket coordination and assess all child support cases, including establishment paternity and enforcement and accurately transfer case to the appropriate field office. Outbound spanish calls. Send legal documents and affidavits. Prepares cases for court, investigation, file pleadings, research and update new or locate information for the noncustodial parent or absent parent and logs and manages all evidence on the demographics. Research court orders. Determine eligibility for a review regarding a request for a modification on case and utilize basic math commutations. Modifying existing enforcement court orders, flag appropriate cases for family violence and send affidavit of nondisclosure forms. Update Tiers information from Health and Human Service Commission Software program to collect State Benefits such as TANF. Certified Pharmacy Technician
CVS-Austin-TX
April 2008 to May 2014
Data entry for all prescription labels. Greets all Customers in a professional manner and answer questions regarding over the counter pharmacy products and medication. Verify and update and create new customer patient profiles and insurance information in pharmacy computer systems. Resolve, correct and troubleshoot all third party claims via insurance rejections, work with insurance companies to process claims, and obtain payment. Assist Pharmacist in any way possible. Abide by all HIPPA laws and regulations. Fax refill requests authorizations to the Doctor's office, reconstitute any liquid medication. Maintain a steady and efficient work flow. Pull any expired medication from shelves and maintain a clean and organized shelf for regulations of The State Board of Pharmacy. Cash register. Bilingual. Education
High school or equivalent
American Youthworks Charter School-South Campus - Austin, TX Skills
• Case Management
• Medical terminology
• Law office
• Hotel experience
• Chiropractic therapist
• Medical office experience
• HIPAA
• Legal administrative experience
• Spanish
• Insurance verification
• Supervising experience
• Software troubleshooting
• Litigation
• HIPAA