Warehouse Associate Reservation Agent

Terry J. Roundtree

(***)- ***-**** E: *************@*****.***

**** ****** ****** **** ** Dr SW, Atlanta, GA 30331

PROFESSIONAL SUMMARY

Positive person with great people skills. Excels at communicating effectively with others to ensure tasks are done properly and in a timely manner. Amazing asset to your team!

SKILLS

Great communication skills

Design

Sketching/Drawing

Adobe Photoshop/Illustrator

Typography

Business Cards

Monitoring & Safety Implementation

Basic Computer skills/elements

People person

WORK HISTORY

HOTEL RESERVATION AGENT

NOBU ATLANTA ATLANTA, GA

•Make sure rooms are available for any given day

•Answer telephone calls within 3 rings, using correct salutations and telephone etiquette

•Specific arrangements between hotel and travel agencies, corporate reservations center

WAREHOUSE ASSOCIATE

AMAZON WAREHOUSE EAST POINT, GA

Receive and put away inventory

Get customer orders ready and pack them up

Load boxes into trucks for shipment

Use scanners to read bar codes on products

View prompts on screens and follow the direction for some tasks

Troubleshoot problems

Ensure product meets quality requirements

Operate power industrial trucks (PIT) such as a forklift or pallet driver, and work at heights up to 35 feet.

SALES ADVISOR

BMW GWINNETT PLACE DULUTH, GA 10/2020 TO 3/2020

Getting to know the client via an in-depth interview

Accommodating the client’s product preference via presentation and demonstration

Finding the right BMW for the client

Preparing the client for ownership with a smooth and thorough delivery that accommodates all of the client’s expectations

Establishing a sustained consultative relationship with each client

Close sales effectively, being profit-minded, and understanding new and used car financing and insurance

Follow up with prospects, utilizing various methods of communication

SALES /COPY & PRINT ASSOCIATE

12/2019 to 6/2020

Office Depot Suwanee, GA

• Engage customers using selling skills to build complex, connected solutions in a fast-paced, dynamic environment where customers feel supported and leave delighted.

• inspire customers by showing them whats possible with technology.

• accumulate and apply the appropriate knowledge and expertise through continuous learning and self-development, enabling you to provide an excellent customer shopping experience.

• use innovative training tools to stay current, confident and complete, driving profitable growth and achieving individual and department goals

MULTIMEDIA TECH

01/2018 to 12/2019

MarketSource Inc. Alpharetta, GA

Apply knowledge of electronics products, including IPADS and Cellphones to educate prospects and customers.

Utilize highly developed interpersonal and people skills to approach customers and engage them in conversations.

Check to see if requested items were available from the store's inventory.

Process credit and debit card payments in an effort to complete the customer buying experience.

Respond to customer questions and requests in a prompt and efficient manner.

Mentor new sales associates to contribute to the store's positive culture.

Operate a cash register for cash, check and credit card transactions with 100% accuracy.

Determine customer needs by asking relevant questions and listening actively to the responses.

Clean and organize the store, including the checkout desk and displays.

Alert customers to upcoming sales events and promotions.

Identify potential shoplifters and alert management.

Copy, log and scan supporting documentation.

CASHIER

09/2017 to 01/2018

Uncle Maddio's Pizza Joint Buford, GA

Explained menu options in detail so that customers could make educated decisions on food items.

Bussed, cleared, cleaned and set tables in a quiet and efficient manner.

Maintain clean, neat and properly stocked check stand area.

Cleaned walls, fans and drains in coolers, display cases and work area.

Operated and sanitized all equipment in a safe and proper manner.

Weighed, packaged and labeled meat and vegetable products, following proper dating procedures.

Properly handled and timely processed cash and credit card transactions.

BEACH/DOCK/SLIDE ATTENDANT

06/2016 to 07/2017

Lanier World Buford, GA

Greeted guest at the entrance, checked their passes, and provided directions.

Carried and installed chairs, cabanas, and umbrellas for guests on the beach.

Docked boats and maintained dock slips of guest entry and stay.

Patrolled and monitored activities on the beach and ensured guests behaved decently.

Cleaned and maintained beach equipment, emptied trash cans and kept beach area uncluttered and clean.

Inspected pool and beach areas and ensured customers' satisfaction.

Called security team members in case of accident, injures or lost children.

Matured and professional in dealing with guests possessing different moods and backgrounds.

EDUCATION

High School Diploma

2017

Lanier High School, Buford, GA

College

2017-Present

University of North Georgia, Gainesville, GA

Graphic Design Major

ADDITIONAL INFORMATION

Volunteer Experience

Tumbling Creek Cleanup

Chattahoochee Nature Center

Atlanta Botanical Gardens

Gwinnett Environmental and Heritage Center

D.R.E.A.M Center

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