EDWIN GARCIA
** ***** ***** *****, ***** Point, NY 10980 347-***-**** ***********@*****.***
Professional Summary
Dynamic and results-oriented Sales Manager with over 17 years of experience driving revenue growth, market expansion, and high-performance sales teams. Proven ability to lead sales operations, develop effective sales strategies, and foster long-term client relationships. Expert in B2B sales, territory management, and sales forecasting. Adept at utilizing CRM systems
(Salesforce), analyzing sales data, and coaching teams to achieve and exceed targets. Fluent in Spanish with a track record of success in both regional and national markets. Core Competencies
● Sales Leadership & Team Development
● B2B Sales & Business Development
● Client Relationship Management
● Sales Strategy & Execution
● Market Analysis & Competitive Intelligence
● Sales Forecasting & Reporting
● Sales Process Optimization
● CRM Systems (Salesforce, Microsoft Office Suite)
● Customer Retention & Account Growth
● Negotiation & Contract Management
● Training & Mentorship
Professional Experience
Charter Communications, Middletown, NY
Regional Commercial Sales Manager December 2017 – October 2024
● Managed and led a high-performing team of 11 sales executives across the region, consistently achieving and surpassing monthly and annual sales targets.
● Developed and implemented sales strategies that increased regional market share by 10% year over year, targeting high-potential verticals and optimizing product offerings.
● Oversaw a successful product launch for mobile services, contributing significantly to a 20% regional revenue growth and expanding the company's market presence.
● Cultivated and nurtured relationships with key clients, resulting in increased customer retention rates by 30% and repeat business.
● Utilized Salesforce CRM to track sales performance, identify opportunities for improvement, and ensure alignment with company goals.
● Provided ongoing training, mentorship, and coaching for team members to enhance product knowledge, sales techniques, and customer engagement strategies.
● Analyzed sales data and market trends to develop actionable insights that guided decision-making and improved team performance.
Time Warner Cable, Middletown, NY
Senior Account Executive – Commercial Sales November 2013 – November 2017
● Recognized as 'Newcomer of the Year' for exceeding sales quotas and consistently outperforming targets in the competitive telecommunications market.
● Focused on selling high-value services, including fiber-optic (FIBER), PRI, SIP trunks, Dedicated Internet Access (DIA), point-to-point circuits, coax internet, telephony, and video solutions.
● Established and maintained strong relationships with key enterprise clients, resulting in substantial business growth and high customer retention.
● Led efforts to expand the company's network of channel partners and direct clients through cold calling, networking, and strategic outreach.
● Actively participated in trade shows and industry networking events, building a strong pipeline of prospects and contributing to regional sales growth. Cablevision Corporation, Westchester, NY
Senior Account Executive – Commercial Sales July 2009 – September 2013
● Ranked consistently among the top two sales executives in the Westchester/Rockland region, with a focus on acquiring new business and expanding accounts.
● Led end-to-end sales cycles for large-scale enterprise clients, developing customized solutions that addressed unique business needs.
● Managed key client accounts, ensuring high levels of satisfaction and promoting long-term business relationships.
● Exceeded individual sales quotas by implementing effective sales strategies and leveraging market intelligence.
Awards & Recognition
● Top Sales Team, North East Region – Charter Communications
● President’s Club Achiever – Time Warner Cable
● Newcomer of the Year – Time Warner Cable
Education
BA,- Economics with a specialization in Business Management – Lehman University Languages
● Spanish (Fluent)
Technical Skills
● CRM Software: Salesforce, HubSpot, Microsoft Dynamics
● Productivity Tools: Microsoft Office Suite (Excel, PowerPoint, Word)
● Sales Enablement Tools: LinkedIn Sales Navigator, ZoomInfo
● Data Analytics: Excel (Pivot Tables, VLOOKUP), Google Analytics